Address: | 5709 Edgewater Dr, Orlando, FL 32810, USA |
Phone: | +1 407-295-1788 |
Rating: | 4 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 12–10PM |
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A Private User
RUDE EMPLOYEES AND HORRIBLE SERVICE!!....I just ordered lunch over the phone and clearly stated I wanted to white rice in place of the friend rice. The person taking my order even confirmed that back to me. Not even 15 minutes after I ordered I received a call asking me "Are you coming to get your food or what". The way they spoke to me was incredibly rude. I go to pick up my food only to find fried rice in my box. I called New China King back and the person on the phone proceed to actually argue that I did not ask for rice. this is after I asked to speak to the person in charge and her answer was "I dont know who is in charge". She offered to have me drive back and get the white rice. This is the solution? After I was called and snapped at...my order was wrong...and argued with. What kind of customer service is this?! If they spent more time on the food than calling their customers to find out if they are coming to get their food or not, maybe my order would have been right. I will never ever spend my money on this place again. HORRIBLE SERVICE
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Jazz Cotton
I advise you guess please do not eat from this establishment!!! At first my friend told me she found a roach in her food, that didnt stop me from going but the same incident happen for me!!!! They are not sanitary and up to code the cooks do not wear PPE gear and the cashier is very rude. Even after showing her the insect in my food she still didnt even give me a refund back. I never believed the cat and dog hype either until I actually seen a employee bring one in !!! PLEASE PLEASE GUYS BE CAREFUL WHEN CHOOSING CHINESE RESTAURANTS, they are not American and dont keep there FDA standards up to code !!!!
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A Private User
This is my favorite Chinese take-out Ive had in Florida. The fried rice has lots of sprouts, peas, carrots, and onions unlike a lot of the other places that have cut out the veggies. Overall a great value, the crab ragoon is a 10 piece where it is usually only 3. Ive never had a problem with the quality of the chicken which otherwise seems to be a common issue with take out. The food is cooked fresh to order, too. Sounds like the group back in March caught them on a bad day and didnt have much better to do but pile on the complaints. Keep up the good work, New China!
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A Private User
If there was a way to put negative stars for this rating, I would. The service was horrible, the staff was rude, and they continuously got the order wrong. This is the closest Chinese restaurant to where I live and I would honestly rather drive an hour away for Chinese food if I had to just so Id never have to set foot in this establishment again. If you want a pleasant experience, or just not a horrible one, I would think twice about going to New China King. That name is just comical to me now.
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A Private User
This is our Chinese place. We order from here every month or so. The food is good and the people are friendly. The employees are mostly immigrants and English isnt their first language, which could be why some people may perceive them as "rude." Ive had nothing but positive experiences with New China King employees and food. This is strictly a takeout place, by the way. Youd never want to eat in here.
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A Private User
My co-worked ordered lunch for everyone and they called us 15 minutes after ordering saying "Are you coming, or what?!" and on top of that got the order wrong! When we called to complain and speak with anyone in charge, they said "I dont know whos in charge". Are you kidding me? Then began to argue with us. HORRIBLE customer service. Never going there again.
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Mike Hefner
The lady that takes the orders is a bit of a dry personality but she works efficiently and Im ok with that. The kung po chicken lunch special is really good - spicy and full of crisp veggies. The fried rice is also full of vegetables. Overall, this is just a little hole in the wall but for around here the food is MUCH better than the competition.
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Efrain Torres
The lady that took the order over the phone took the order wrong and when we when to pick up the order after we pay we notice that the order was wrong. The lady refuse to give us a new order and give us the money back. Bad experience guys the lady had a bad attitude and refused to give us what we wanted. Im not coming back to this places.
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Kelly OTown
Great food. New favorite take out place. Sadly our old place recently closed, was looking for a new place that wasnt too far of a drive, with reasonable prices and same great flavor as old place. This was it. Will be back many times to come. Gentleman at front desk was friendly, and helpful. Thanks!
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Ishai Perez
I ordered house lo mein which never has mushrooms. Im allergic to mushrooms. They made it with mushrooms. I waited for a new one after i told them about my allergies and got home had some and found mushrooms in it. I had a bad reaction and was sick all night.
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YoMamaGotJokes Girl
Always Good.. I get the Pork Fried rice (add Egg) and the Chicken wings (No Flour) and they are always fresh. I have been patronizing this business since her son was playing with little toy cars and now he is a junior in high school..Wow..Hes getting old..LOL
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A Private User
I just moved to the altamonte area and I was scared of what chiense food place would be good but ive been here a week and eaten at the new china twice it was the best I had ever eaten the neighbor hood it's in is a little rough but worth driving out here
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Corina Sweet
We love this place and live around the corner.....GREAT food always freshly made... service has always been joyful... The young lady taking orders is hilarious with her humor... just dont take things so serious and youll get her... LMAO, and YUMMM
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Tabitha Mendoza
the boy that works the front its very rude the food is good but the people working are rude as hell the inside of the restaurant is very dirty the restrooms are filthy Ibecause of how rude and nasty the store was
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Timothy Herlihy Jr.
This restaurant has rather typical Americanized Chinese faire, however, their dumplings are worth the trip in and of themselves. They are very reasonably priced and excellent, steamed or fried. Worth it!
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Shawn Willard
Very good food for lunch. Better quality ingredients than other area Chinese food. Lady behind the counter is a little rude and hard to understand. She speaks like, "you wan Chickian fri rie".
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Angela B Hardy
This place is not only convenient, but very well managed. I love these guys/gal and the food is awesome. They have the best Shrimp egg rolls and very reasonably priced lunch specials.
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Bend bssn
Very nice service and great food although this place is not really for dine-ins since there isnt A/C. I would recommend you to call in the order and pick it up as it avoids the line!
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Joe Bob
Ordered the Singapore Mei Fun. Perfect noodles, veggies just right, really tasty seasoning, and the shrimp wasnt overdone. Fast service and delicious. We will definitely go back.
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Nicholas Barraco
Not sure what the hype is about. Place was kind of dirty, walls could use a good cleaning and a fresh coat of paint. Food was bland and I got a little sick from it.