Chick-fil-A

Reviews 16

KA

Kat La Nica

My family and me love Chik-Fil-A and one of the reasons why is because of their customer service. We usually grab lunch there when we go to the movies and Ive never had a bad experience until yesterday. I ordered the usual drink that my kids love, which is the watermelon lemode. However if you have had this before you know its way too sweet. I always ask that they put 1 pump of the syrup instead of 3 pumps and this is how Ive ordered it since the drink came to Chik-Fil-A. Ive gone from WPB all the way to Tampa and Orlando ordering it this way and never had a problem. Yesterday when I ordered it I was told I cant get 1 pump. That they have to sell it the way that it is...well thats an absolute lie. I asked them to print me the sheet where it dates that I cant buy a drink the way I want it made. Even with their sweet tea, I always order 1/2 sweet and 1/2 unsweet and have never had a problem. On the sheet itself it states that you can substitute the drink. I called their corpocorporate office because at this point its the principle. How is anyone going to tell us how we have to order a drink that we will be consuming? When I called corporate Bryan was very apologetic and he stated that its absolutely unacceptable the way they behaved and that I should have received my drink the way I ordered it. He stated that he would speak to Mr. Buchanan about the behavior of the employees there. Also, I forgot to mention that as I was explaining why I wanted the drink a certain way their was a rude crew member by the name of Kaitlyn that was making fun and laughing the whole time. Mr. Kid the store manager actually agreed with the bahavior of his employees and its its pretty sad considering his the store manager. Well see if Mr. Buchanan speaks to his employees about their behavior. I will never eat there again....Just like I can order my sandwich without pickle or my salad without cheese, the drinks are no different per corporate. Dont ever let anyone tell you how you have to do anything. You are in control of your body and health. No one else has that privilege, especially when it comes to your kids. I decide how much sugar my kids consume. No one else can or ever will....i would give 0 stars but thats not an option. Sad, very disappointed with this chik-fil-a. So just as update....I never received a call from anyone tho apologize for the horrible experience. What I got us an email for a free breakfast sandwich and one for a free lunch sandwich..really?? I wont be using either because I dont plan on ever returning to the Jensen Beach Chik-fil-A...

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MA

Matthew Miller

So Ive been going to this Chick Fil A for years and Ive had a few bad experiences here and there but I normally attribute that to bad employees and such. Well today I go and since I cannot disgust fried food I always get a spicy grilled sandwich. This sandwich is off the menu but the crew usually tells me it will be a 5 minute wait and Im ok with that. Well today they refused too and I was ok with that until the supervisor tells me he eats his sandwich like that all the time. So if you are willing to cook your sandwich a certain way but not mine when I have dietary restrictions you are basically telling me to go "f" myself. Chick Fil A used to be all about the customer and service but I guess with new ownership times have changed. The old ownership used to do Random Acts of Kindness to where they would give away free food sometimes to families in need. Under this ownership they are not willing to make a sandwich a certain for someone with strict dietary restricions even when the customer agrees to wait but they will make it for their employess and themselves and them boast about it.

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MR

Mr Tunes

The food is generally pretty good however the service is usually horrible. For one person to get a philly is better. If you have a family they have sandwiches done before you are done ordering and trying to yell across the counter to see what to put on them and Amir is very unpleasant like he has somewhere better to be. He actually argued with me about getting pickles on my sandwich even though they were pictured... I will not go back unless I see a change in employees aside from Jose, the assistant manager who in my opinion is great and on his game.

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BR

Brad Jones

I eat at Chick-fil-A often, but today I was let down. I ordered nuggets and the size of the nuggets were less than 1/2 the size that I have gotten before. So much smaller that when I opened the box I thought it was a returned 1/2 eaten box. I took it back to the counter and the girl looked in the box and said there are 8 in there and that is the size they are now. I dont normally complain, I have to say this is not what I have grown to expect from this restaurant. I guess times are changing.

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KA

kasasola Ingrid

Very bad service, i order 2 chicken meal , but i wan my lemonade with little ice and the cashier " kaitlyn"said , I have to put the regular ice that can not put less, then my husband asked to fill his soda and again and told him there was no soda and I said how as it was possible that there was no soda to give me any soda and she said no....i spent $24.00 X nothing good .

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MO

Mohammad Malik

Who doesnt like eating at the food court in the mall? Especially when one of the options is Chick-Fil-A? Just as with the other locations, great food & great service. You can place your order in advance with the Chick-fil-A app, but you have to walk in to pick up the food. Best place to park is next to the theater at the back of the mall for easy access to the food court.

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AI

Aida Walker

There are only a few Chick FIL A restaurants in New Jersey unlike in Florida. The experience was great, just as expected. They too respect and support Sunday closure, as I expected. I know corporate will challenge the Sunday closres, I pray they see their customers loyalty.

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CH

chrissi smith

I feel bad the kids are out in drive thru taking orders in person..its fl and summer.. but no wait and its friendly and fast! I like the order associated with your name.. no confusing what your getting.

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PS

PSL Carpool

Love the food! We drive 30 - 40 minutes to enjoy. Would love to have a location in Port St. Lucie. Possibly in the Tradition / Gatlin Blvd area would be ideal since it is off of I95 in a growing area.

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SO

Sophia Restrepo

The only imperfection is how fattening it is!! Everything is always perfect at this Chick Fil a. I wish they had the wraps though!

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ME

Melissa Dees

Busy but fast daughter was dressed up w/cow outfit still bought her meal should have been free but thats fine

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CA

Carmen Nogue

Mi hija compro hay y le gusto

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MO

mobile master

The workers are friendly and the food taste good compared to other fast food places.

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KU

Kurtis S

Its a chick fil a in a mall .. if you like malls and chicken youre golden

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VI

Victor Vaz de Pinho

So few brand name stores -- it feels like a strip mall these days!

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SA

Saurabh Mankar

Its always crowded during lunch on weekdays so plan accordingly.

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