Address: | 1225 Churchmans Rd, Newark, DE 19713, USA |
Phone: | +1 302-366-7577 |
Site: | firebirdsrestaurants.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
A
A Private User
The first time I went there was for lunch. I ordered the French Dip. I think it was about $12. It was OK. I thought it had too much fat on it and the fries it was served with were cold. The service was pretty good for lunch time. The time it took to prepare the meal was also pretty good. My coworkers seemed to like their meals better. After hearing a good review from another coworker about their Filet, I decided to try it again. I figured it would be a good opportunity to surprise the wife. We went around 7pm on a Sunday. It was not busy and we were seated right away. Despite not being busy, they seemed to have a lot of people on staff. I had been there before and I knew how much the menu items were. My wife made a comment about the prices and how she hoped the food was worth it. This dinner would effectively kill our "eating out" budget for the rest of the month. We had picked out the Lobster Spinach Dip for an appetizer and we both wanted the Surf and Turf (Lobster and Filet Mignon). We had been undecided about which bottle of wine to choose and decided to wait and ask our server for their advice. About 15 minutes had passed and we still had not seen our server. Though, we were passed about 10 times by the server for the table next to us as well as many employees who were stocking the tables. We grew frustrated and took our menus to the hostess and explained that we waited for 15 minutes and didnt ever have a server show up. She looked disinterested as she looked over in our seating direction and kind of shrugged her shoulders at us. I personally think that if we were going to pay those menu prices than we should have received better service. We decided to leave and go Pot Stickers instead. Cant say I would ever consider them again seeing as though there are many other quality restaurants in that immediate area.
DD
ddunlap86
Worst steak ever! Im not the type to complain but when a 12oz ribeye is $22 it should be cooked better. I always ask for rare because 90% of the time they over cook it and it comes out medium rare which I like but I like rare also. Somehow the chef over cooked and undercooked it at the same time. One half was medium at best and the other side was not cooked. Not rare...it was raw. To top it off it was burnt slightly like it caught on fire. Even worse it tasted like burnt hair. I always thought over cooking a steak was a terrible thing to do but they managed to ruin a steak in ways never thought possible. Btw Im writing this in the parking lot just so I could describe the taste still in my mouth. The only reason I didnt complain in store is because my boss paid for it since it was our Christmas luncheon. If you were working here today, Im sorry for that piece of steak in the napkin. I was going to choke it down but then I got a burnt hair taste and almost threw up. I could buy a $10 ribeye from Wal-Mart, cook it on my grill for 10 min then with a little salt and pepper it would be a million times better then what I was served today. And if youre saying then go do that, I will and do. Thx for reminding me I can cook a better steak for $10 on a 12 year old grill.
A
A Private User
A $25 New York strip shouldnt have silver skin on it. The cooks here dont take the time to properly trim and prepare the steaks. At every other high end steak house I have been I have been able to enjoy every bite of steak with nothing left over. Here I had a mound of trimmings left over. The mashed potatoes had been beaten far too much and were glue-like. The decor is very nice with wood panels and accent lighting. The salads we had were tasty but everything had a faint taste of bacon about it. The wine selection features mainly $45 and greater bottles with only a small selection of sub $40 bottles. Our waiter was young and left the finished plates on the table for over 10 minutes. After he did finally clear the table he vanished and we had to hunt him down to get the check. Since it is in a strip shopping center you will see people dining in shorts and t-shirts (as we did). Well stop by this place now and then but only for a drink at the bar or a light lunch. If you want a Prime steak try one of the steak houses in downtown Wilmington.
JO
joseph zayak
Four of went to dinner here, everything was great. But then my steak which I ordered med rare was severed to me well done. The waitress promptly took it back, the manager returned with a new steak and waited until I cut to ensure it was done correctly. However it now rare, he immediately apologized, took the steak back anx returned with a correctly done steak. The manager again apologized for the problem, removed the steak and my drink from the check! This is how a restaurant is usppose to treat thier patrons to bring them back. I and my friends at tbe table were impressed with the level of concern the Management showed for their patrons. We will be dining here again. As for the food and level of service, it was beyond expectations!
A
A Private User
I eat here about once a week.:-) I typically enjoy the filet mignon. The have large baked potatoes as well as spicy au gratin potatoes that I enjoy. I also frequently order the Colorado Chicken Salad - good dressing and the salad is sizeable. The cheeseburger is amazing - I go with one friend who refuses to order anything else b/c he loves a good burger. Service is attentive and the manager makes a point to stop by and ask how everything is. The drinks in the bar are a bit pricey but the martinis are wonderful - especially during Happy Hours! The biggest problem(s) are parking - you may have to park at Red Lobster and walk over - and the wait time on even a week night. They wont take reservations. :-(
DO
Dorothyann B
The decor was beautiful. The service was OK, although I was tired of hearing the server ask us if everything was great. Chances are, when no, is the answer the first time, it will continue to be no. The food, was a huge disappointment. Definitely NOT worth the money paid. We couldve enjoyed much better salmon, fried spinach, rib eye, parmesan potatoes, pretzels, and drink specials at another restaurant for half the price. Not to mention, the rib eye dinner didnt even come with a vegetable. What a disappointment. needless to say, we wont be going back there again.
AA
Aaron Merritt
I have NO idea why this place is part of a strip mall, it was too amazing. They have a bar and dinning area, and both seem completely separate yet somehow together at the same time, and it works perfectly. Everyone there was great, the greeters even remembered our names... what? Food was delicious, moderately priced, think two of us got out of there for like 70-80$ with appetizer, 2 meals, and each with drinks. If you are going for a good time or a good meal you will find both here. Thanks for the great time, if Im in the area again ill be back.