Address: | 3255 E Platte Ave, Colorado Springs, CO 80909, USA |
Phone: | +1 719-473-6311 |
Site: | cicis.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–10PM 11AM–10PM |
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Angel&Ann P
If I could post this with a video you would see why my experience was horrible. Moment I walk in with my wife and a couple friends the manager looks like shes having a bad day while putting dishes on the side of wherever the bowls go right there by the pasta and everything. She glances towards me and my friend like we did something wrong. The first plate I grabbed had a dirty stain on it. My friends asked for macaroni and cheese pizza they get it but its cold and as theyre eating it find a hair. I order a supreme pizza with jalapenos and I just get a supreme pizza with no jalapenos. In fact my wife had to go get those jalapenos for me. After explaining this to the manager she only says the best she can do is offer to free meals next time we come in. That would have been fine if she would have given us for coupons since there was 4 of us dining tonight. All in all I do not agree with any of the reviews that are positive about this place. Granted its a good price but the customer service really needs to be worked on. After all when you work for a fast food place or Buffet place as always customer Service 1st.
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Eddie L
As im sitting here at Cicis, im typing this review. Ive been coming to Cicis for a lot of yrs, even in different states. I used come here every week until Im not sure what happened. Pretty sure owner or management is different. The food is absolutely disgusting. Every slice of pizza looks dry and about two hrs old. The employees behimd the counter are taking SOME of the slices and throwing them away. Not all, SOME. Dessert. Oh dessert. My favorite. (No Im not fat) Today dessert is the worst part. Dry, cold, the icing...well, it was icing at some point, is not even melted haha. The guy who seems to be the owner saw me (excuse my behavior) spit a piece of pizza into a napkin because honestly, chicken tasted and smelled spoiled. I really hope whatever changed here changes again for the better because the kids, and I, used to love this place. So to conclude. If youre into old, cold, weird tasting food, by all means. Come on over. HI, WELCOME TO CICIS!
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Dominic Brockhaus
Great customer service, sure the food was good, but the customer service was even better. After a friend of mine purchased a stretchy pet toy from one of the coin machines inside, he sadly discovered that the stretchy pet was NOT stretchy. Isnt it sickening that companies can get away with advertising a toy as stretchy when it clearly does not stretch? Disgusted by this utter false advertisement I took the toy to the manager for my friend. I brought the fact that the stretchy pet was not stretchy to the manager and she understood completely. My friend got his 10 cents back and was allowed to keep the not-so-stretchy pet. If only all restaurants had quality customer service like that which I found here. P.S. Upon receiving his refund of 10 cents, he purchased another stretchy pet.
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Kevin Calloway Jr
I was skeptical about how tasty "buffet style" pizza could possibly be, but Cicis managed to satisfy very well. This location had decent beverage selection, a fairly spacious / well kept dining area, clean restrooms and a fairly equipped salad bar. I would have to say the only drawback to the experience was an employee (that may have been stoned idk) who appeared to have nothing better to do than tinker with the pizza pies on the buffet row. Other than that, i could definitely see myself visiting this or any other Cicis in the future for a nice pizza binge w the family.
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Ryan Hunter
We frequent the restaurant on a regular basis. *It is usually kept nice & tidy by the owner/manager (Clint) & his first assistant manager (Heather). The restrooms are usually cleaned & the tables are too. The food tastes very good, as expected. *However, the second assistant manager doesnt usually keep up with her duties & will casually stand around and chit chat with other employees (and be texting as well) while the restaurant isnt kept up. When shes there, the restrooms arent pleasant, and the food tastes different (not in a good way).
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Corina Hurst
Update: I really like the regular staff here and the management, they are great. BUT a recent change made my family REALLY disappointed. They switched cups, bowls, and silverware to paper and plastic. Now theres trash rolling around the whole parking lot. Bad decision, so unsustainable. I took my review from 4 to 3 stars. Good value and okay selection, but could be cleaner. Good place to bring kids, there is a teeny arcade with quarter toy machines etc. Usually pretty loud with kids during regular dinner hours.
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Josh Dish
Horrible experience went in today during lunch with my daughter and they denied me a pizza to order for my table and told me that they dont do that. Then I went to go get our drinks and the machine wasnt working and 2-liters out opened on counter which is not sanitary everyone who uses the drinks there dirty hands all over the top. SMH need better management and this place is always filthy . Will not visit the establishment ever again!
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Rachelle Obert
Everything about this establishment is A+. I loved how every person came up and had a smile on their face!!!!! Everything about this place makes me so happy and I will be coming back here every single day of my life!!!!! Because Im the real MVP!!!!! Cody, Megan, Orquidea, Rachelle, Lena, Frankie, Maria, Hector,Ramone, Amber, Lino, and Matt are the best at their jobs. & I will be coming back here because of them.
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Albert Einstien
The new manager of CiCis Pizza in Colorado Springs on Platte obviously does not believe in God. Is treating the people with no money no jobs the homeless bad putting them down in public. I feel that is a bad reflection for business and most of the people that saw her do that that believe in God are not going to be back to that restaurant for that reason.
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Jackson Hawkins
This is the best pizza buffet in town the staff work so hard to keep it clean and keep the buffet up and running with plenty of food, it is also very reasonably priced and we loved the game room. We especially liked how you could request special orders with no charge. There isnt one thing we didnt like about this place. We loved the overall experience!
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Devin Kennedy
This was by far the worst Cicis Pizza I have ever ate at. I understand that the buffet is cheap but that shouldnt justify barely putting any cheese or toppings on the pizza to cut costs. If costs are so important raise the price of the buffet but do not sacrifice the quality of the food by refusing to put cheese and toppings on the pizza.
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Devin s
food is okay. but. the store music playing is very cultish. Cult like. some ladies singing about some "Lord" born in Bethlehem. Definitely not God, the entity associated with creation. likely the cult of Jesus, the theif of YAHWEH can tell the cooks dont like it either, I can hear Eminem rapping from the other end of the store
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Alexander Rivette
Staff had guests running in and out, ignored by employees. Nice gentleman made a pizza for my girlfriend without hesitation and brought it to us but other than that this is the worst experience Ive had at a cicis however I havent been to one in years and the lack of real cups, shakers at the tables, bussers must just be policy