Burger King
| Address: | 619 W Charter Way, Stockton, CA 95206, USA |
| Phone: | +1 209-463-2003 |
| Site: | bk.com |
| Rating: | 3.4 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
Location
Photos 100
Reviews 51
VE
Veronica Hill
Never I mean never order for delivery. They dont tell you if their orders are backed up and make you wait for hrs. After 2 hrs of waiting my order had not even left the store. I didnt know they were backed up in orders until I called the store very upset and ended up cancelling my order. They had charged my card already and said it would take up to 7 days to credit my acct. 2 Weeks go by and still no refund. We called to talk to a manager and the girl who answered the phone was very rude and asked why I wanted to talk to the manager because they were unavailable. Later on about a week or two later my husband talked to a manager and kept getting the run around. They just keep saying its going to take 7-10 days to receive money back on my husbands card. It had already been a month already! This is ridiculous. They seriously need to update the online ordering service and notify customers prior to ordering that they are busy and how long the wait time is so they dont just order and not know theres a delay. We called corporate and said theres nothing they can do that I would have to call this number they gave me which used to be their delivery number for ordering which is only a recording saying to go online. The service at this stockton charter way store is the worst! How hard is it that they couldnt just have us come in the store and just give us the cash back. Instead all they offered up was a free meal. Are you kidding me? My purchase was about $15. Finally after another week or two my husband got ahold of a regional manager and thats only because he sent an email saying that if they dont make it right he was going to call Kurtis from channel 13 news about their horrible service. Right away they called back but for some reason wasnt able to refund a card after this long which wasnt our fault. So they offered us a free $25 giftcard. We will never order online again. And if you decide to first call the store and ask them before ordering if theres a long wait time. But I still would not recommend ordering online from this store at all!
MA
Martin Schultze
Are you serious I go to grab all of the guys at work lunch, I ordered 8 each double whopper large meals and they gave me 6 each burgers, no straws, and they will not answer the phone I called many times before i went to this length. They all want to make $15 dollars an hour and their service will still be the same and these brilliant individuals cannot even count to 8.
MI
Mike Alcatraz
Wow worst burger king ever. We ordered online. An hour later nothing. So we call it takes 20 mins to call cause they wont answer their phones. Then they tell us our ordered has not even been made and there is 3 orders ahead. So our order will not be here for another hour. Two hours for a delivery the worse.
JO
Josue Fonseca
This place had a total renovation done a while back. Its really nice on the inside, I would have given it 5 stars but there are beggars and pan handlers there all the time.
MA
Maury Walker
Took 30 min to get my order the floor was sticky the people in the kitchen looked like they didnt know what they were doing the manger didnt know how to make a milk shake
BR
Brandy Fernandez
Very rude management....Im from texas passing through, my order was wrong. And I called the next day and the rude female manager hung up on me! Very bad buisness!!!!
FR
Francisco Moreno
There deliver service is bad, The first time I ordered they didnt have change for a 20, the second time I ordered my drink was a quarter drunk. Wtf bk !
CE
cecita torres
A la al burguesa no le ponen vegetables ji tomate lechuga
CY
Cynthia Huante
My go to fast food. Food is always fresh...that means sometimes you may wait a little longer in the drive-thru, but usually well worth it.
ZO
Zohara Ankaoua
Fast service drive through but trying to eat food n drugy lady yelling at us for no reason on front of the place
AN
AnaDaisy Lopez
They r rude and always forget something on ur order....and they charge per dippibg suace....other bks r free!
AB
Abel Luna
They are forgetful they forgot my bacon king and I wasted money wow they are trying to be sneaky douchbags
BL
Blanca Zavala
The place is ok, but in my experience everytime that I had been there the employds forget put a thing.
ER
Eric Farias
I dont understand how this can be sold as food. The food is so overdone all you taste is salt.
MO
Mony Nhem
I forgot what I wanted to comment. Well at least I get to have it my way. With extra cost.
GU
Gustavo Valdovinos
Looks like they always have new staff there but still on point with the food.
CH
Christina Pirkle
The nuggets were cold and stale. They charged me almost 3 dollars for water
RA
Raquelgy Reyes
Very rude manager working the register. Very ghetto language..
KE
Kelly Marsh
Awesome service and delicious hot food.. very satisfied!
WA
Wayne Calhoon
They messed up our order then only fixed half of it.
MA
Manuel Cardenas
Good to pick something before you hit the freeway!!
JA
Jason Andreoli
Fast drive through. Just expensive on the drinks
SH
Sheila Mcclain
Friendly people and decent burger in a hurry.
M
M Haris
Not a very good place for fast service!
TH
Thelma Williams
Love BK thats my favorite place to go
TO
Toni Vasquez
Nice employees and got order right
MI
Mike B
Great experience. Quick service.
NI
Nicole Nevis
Service was slow. Not very clean.
VI
Vicki Clifton
Big place, clean & fast service
MS
MsAint Playn
Foods good but location sucks
YO
Yolanda Quintero
Food is always fresh and hot.
ER
Erick Lesley
Wonderful menu to choose from
TA
Tamarah Anderson
Best nuggets Ive ever tasted
AN
Angela Georgopoulos
Thanks for a good breakfast
N
N A
Good fast fresh food
CL
Cliff Williams
Good food fast paced
RO
Ron H
Just sucks period
SA
Sabrina Schnell
Love the tacos!
WA
Walter Williams
Friendly staff
JA
James Tolver
Quick service
VO
voo vuu
fast service
MI
Michelle Serena
Great food
DO
Doris Hunt
I love it
GA
Gagan USA Baath zira
Nice food
SU
Subreana Tariq
Not good
KE
Kenny Nguyen
Great BK
NI
Nicole Sicari
Its ok.
BR
Bridgett Smith
Hate it
DR
Drexia Westbrook
Good
NI
Nicole Rodriguez
Slow
CH
Christine Yalle
Slow
