Address: | 3001 N Tracy Blvd, Tracy, CA 95376, USA |
Phone: | +1 209-815-8899 |
Site: | mythaitracy.com |
Rating: | 4.3 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:30PM 11AM–9:30PM 12–9PM |
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Bruce
We dined at this eatery on "one other occasion" and on that occasion, the experience was "OK" as far as the food experience was concerned. Several weeks later we tried to place an order but on that occasion, was advised that they did not have a "delivery driver" so we opted to dine elsewhere. On this occasion, the restaurant said they had a "delivery driver" so we decided to place an order. My first problem was in communicating with the person on the other end who was trying to take our order. The "female" who took our call had a hard time "comprehending our home address" and I had to repeat myself numerous times, even to the point of spelling it out. She was either hard of hearing or did not understand English, which was frustrating. It took them almost an hour before our order was delivered. When I checked my order, the Sweet & Sour Pork was missing. On my first attempt in calling the restaurant, I was received by the same female voice who kept saying "hello" before hanging up! My second attempt was met with, "this number has been disconnected?" On my third attempt, I got through and spoke with the same person who took our initial order. After clarifying what occurred, "I was initially told that everything was delivered, which made the whole conversation more exasperating in disputing that it had not." To compound the matter was the fact that the female on the other end had trouble understanding our conversation. When the matter was finally resolved, she said that she would call the driver and straighten things out. THE FOOD: The "Kra Praw Fried Rice," did not look or taste anything like fried rice and after several mouthfuls of this "warm" concoction, I bit into a "small" stone or pebble... "No really, I did!" The rice itself was a dark brown color and tasted way to much like soy sauce. Fried rice was supposed to be light in color and what I got looked more like "brown rice?" Im sorry, but this dish lacked any color or other ingredients thats usually associated with a fried rice recipe. The My Thai Chicken Salad was fresh and this was the only dish that tasted like what you ordered but then again, "How can you screw up a plain salad?" The only difference here is in their sauce. I ordered two "Yellow Curry" dishes. One was with meat and the other was "supposed to be just vegetables." What we received was two "tall plastic containers," containing a yellow liquid with "traces" of vegetables or meat. There was no substance to the curry, which was more of a bouillabaisse and the two containers looked more like soup than curry. The taste also didnt resemble any curry dish that I had. It had the spices of curry but lacked the flavor. The "Thai egg rolls" were luke warm and the soggy. The egg rolls themselves definitely lacked any flavor and there wasnt any "crunch factor." There wasnt any plum sauce like advertised in their menu, but instead we received a "vinegary fish sauce." Im not sure if they ran out of "plum sauce" but the "fish sauce" didnt compliment the egg rolls. 45 minutes after most of us had finished our meal, the delivery driver returned to give us our missing order of "Sweet & Sour." When I greeted him, he first wanted to know how many containers I received. I told I didnt know? "Im thinking, shouldnt the delivery driver know what was ordered before he left the restaurant to ensure that each delivery was accurate? Guess not." He then said, "Im sorry, I mustve accidentally given it to someone else." "Wow really...." Enough said :-/ When the pork sweet and sour "finally arrived," everyone was finished with their meals. This order was the only order, which was delivered "hot." To say I was disappointed is an understatement with this whole experience and I dont think we will dine here in the future. This meal was definitely not worth the $62.00 I shelled out!
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Arvind Ramraj
Tracy has some really amazing Thai restaurants and being a fan of thai cuisine its a dream run for us. We used to be a big fan of Thai Jasmine nothing wrong with them, but the fact that they close their kitchen 30 min before close and twice our to-go being not so flavorful kind of diverted our attention towards this one. Our favorite dishes always being Pad kee mao, Pad thai, kra graw fried rice, fried egg rolls, smosas and Thai fried rice. They adjust the spice levels really well and the best part is their packaging for to-go orders, their containers have vents for hot air to pass out and food itself in an aluminium foil. I feel this step of theirs helps us to relish the real taste even in to-go. Otherwise the food is fresh, pad kee mao has a really good texture, taste and aroma to it. Particularly the fact that they get digested really quick adheres to the fact that they refrain using MSG in their foods. Price is really competitive and service is ultra-fast. The one thing that tracy doesnt carry that sala thai in fremont used to have is fried chicken over fried rice. some "pad gai thod" would have been nice if they had those. Overall. I would rate this place like 0.5 stars higher than others just for the fact that their taste, quantity, quality and service has been very consistent.
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Jackie R
My husband and I ordered from them, we asked how long the wait time would be and was told 45 mins. We ordered our meal at 5:26 pm. We called after it was an hour of waiting and was told the driver was on the way. Our food didnt get here till 6:56 pm and was very cold. The manager was very rude and didnt have good customer service. Her resolution to the problem was for us to bring back the food and they will remake it. Lol i will never order from there again.
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Michael Brewer
My girlfriend and I decided to try this Thai restaurant and had a horrible experience the second we walked in. No one acknowledged us to be seated and every open table wasnt even wiped clean. After standing around I had to ask to be seated. Drinks took 20 mins to be served and food took an hour. No one came to our table to check up on us. And food wasnt worth it at all. Both our meals were cold. Would never go back to eat here again
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Eric Hubbs
ambiance - warm, clean, comfortable, nice cloth napkins, beautiful flowers, television is well hidden, lighting is soft and romantic. service is great - feels like youre getting 1:1 attention. food - the veggies spring rolls were delicious. Get the peanut sauce as a side. yum!
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Annie Wong
Love the food here. Its so good and the service is great, staff is friendly. Would definitely recommend the pad Thai and the pad eggplant. Discovered it about a month ago and its the best Thai food Ive had in Tracy. Worth a try!
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Jason Simmons
Delicious food, fast service, reasonable prices at a cozy little place in Tracy. Some Vegan/vegetarian options, and most dishes can be made work tofu. Try the green curry vegetable with pumpkin. Its absolutely amazing.
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adam duran
Excellent Thai food, service and atmosphere. Also, great prices on a great selection of Thai cuisine. The owners Boon & Nee are super courteous and kind. You will be glad you visited My Thai Cuisine.
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cynthia basurto
The Pad Thai was Yummy, but the Tom yum noodle soup and the honeydew smoothy were delicious. Service was great too.
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Asher Lichtig
Had the tom yum and yellow curry. Everything was amazing, super flavorful and the perfect spice level
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Robert Casarez
Service is amazing, when we walk in she knows our order. Food is always great and fast to come out.