Address: | 5121 Foothills Blvd, Roseville, CA 95747, USA |
Phone: | +1 916-772-3701 |
Site: | bk.com |
Rating: | 3.2 |
Working: | 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM 5:30AM–12AM |
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Tasha Anderson
How in the hell is this place even real? Strangest experience ever. As a manager of a cosmetics retail store, this places customer service is appalling. The "manager" chased me down because she forgot to do her job and take my card and it was somehow my fault. I was so put off by her and her attitude I called to ask if I could bring my food back and get a refund. She really just argued with me and condisendingly asked me for the food back if I wanted a refund. Thats exactly why I called you incompetent child. Im a very easy going person but really cant believe this happened. I ended up not wanting to confront this girl anymore, I was already in tears from anger and decided to keep the food. They forgot the pickles. Im begging this girl to find a different job. Preferably one that doesnt involve human interaction.
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Tasita Reffert
I have been to this location several times and almost every time my order is wrong . The order is correct on the screen. I have spoken to the manager about it several times and got no where. Unless you drive back to them give them your food they will not compensate you for the overcharge or splilogize for the error. I asked the last time to get back the difference I was charged a double whopper with cheese verses what I got a single whopper with no tomatoes letter etc and forgot the rest after I finished eating . I was told no it unless I brought food . I am 68 years old why epuld I call them for no reason in addition I paid with my credit card and crevices no receipt but manager new becsuse I called immediately. Bad serve e rude and bD manager will not go again constBt error on order
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Michael Chapman
Man oh man, I love me some burgerking! The staff Were some of the nicest people Ive ever met in my life, and also the funniest and most atttactive people Ive ever met! The food? Oh man, Ive never tasted real quality until now. That whopper was AMAZING I mean wow just really wow that is some fire right there. The fries were hot and fresh! The resterant was clean and friendly, I really love the renovation, and man that soda machine really was great. I love BurgerKing so much, I honest to god really do, and anyone who dosnt love burgerking needs to go to this store on foothills because you will fall in love with it.
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Sarah Figgeroa
Worse burger King in the area! The evening employees cant seem to be bothered to listen to an order let alone get it right. Burger kings slogan get it your way. Haha how hard is it to get a chicken sandwich without mayo! Every single time my family has gone to this store they mess up the order. And when we call them out on it and ask for them to fix the order the female manager there is as rude as can be! I have tried to contact the corporate office many times....its a wonder this place is still in busness!
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A Private User
Worst customer service . The girl got the order wrong and when she hand us our bag in the drive thru, she just walked away without saying think u or anything. She looked mean and was being rude, then I waited til she saw me so I could tell her my order was wrong... she rolled her damn eyes at me n charged me extra and said I didnt say it right! Wow horrible people shouldnt work in a place where they need to deal with customers! No wonder why people dont go to that burger king I cant wait til it closes down
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Jordan Coley
It was terrible every item is false advertised and every single item does not taste good I would personally prefer McDonalds over this because everything is poorly done.
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Kelly Guinn
Over machine broken. 4 or 5 flavors were Out on the soda machine and a burger order was wrong and tried tried to fix it and got it wrong again. Very disappointed.
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Ronny Cox
Ive had better Ive had worse but its a tad bit Muslim if you know what I mean nothing like ordering extra bacon at a mosk
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David Dean
Great place if you want to wait forever for service and have a fiesta. Thought I was going to learn the tango
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Ryan Schmidt
Ya.. pretty dirty and not very fast service, but the employees were very friendly! Which is a good plus!
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sal munoz
Cooks are in the back COUGHING !, slow for lunch hour, took 20 minutes to get just a double whopper.
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Dale Burkhart
My grandson loves this place. Hes a cheese burger fanatic! There fries are always hot and fresh.
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Jaime Juarez
Early morning they are on top of things. I come from Sacramento just to eat here
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NedDestros
FREESTYLE BABY!!!!
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Bill Carson
Excellent crew here. Food is always hot. Orders are always correct.
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First Last
Whos the queen though? OMFG ITS DAIRY QUEEN AND BURGER KING!
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Greggory Speakman
Just renovated super clean with a friendly staff
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A Private User
At night they always use old, soggy buns.
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Rosalio Garcia Limon
Dirty inside for drive through its ok.
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Todd Bernstein
They are fast. Burger was very greasy.
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Jenny Ballard
The burger I got here taste so good!
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Dylan Aebi
Nasty food. People were nice though
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Roseana A Walters
They are always fast and courteous
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Leslie Olson
Poor service but great burgers.
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Julie Schwartz
Nice staff and delicious foods!
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Judie Barker
They were quick and curtious
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Elise Cannon
The burgers here is so good!
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Keneth Harmon
They need to hire new people
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Aaliyah Stewart
The burgers here is so good!
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Brandon K
Like eating cooked garbage.
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Jeff OConnell
It BK...what do you expect?
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Michael Jensen
Nice service. Cold burger
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Mario Sandino
Very nice staff and clean
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Justine Beck
The whopper here is okay.
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Joanna Brennan
Love the burgers here.
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Matt Overmyer
It fast and clean
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Naomi Howard
Slow service
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Nancy Higgins
Great foods.
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chris espinoza
Good
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Yafeu Berryman
Loved
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Kenneth James
Wow!