| Address: | 5315 Hopyard Rd, Pleasanton, CA 94588, USA |
| Phone: | +1 925-463-9394 |
| Site: | bk.com |
| Rating: | 3.1 |
| Working: | 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM 5:30AM–10PM |
KO
Konrad Cesarz
The lady at the drive thru greeted me by asking me to wait. About a minute later she asks for my order and asks me to wait again as soon as I start speaking. This tine I wait for about 3min and start getting frustrated. I ordered a whopper and the lady told me it will be an additional 10min for the burger. There only a few customers inside the restaurant and it appears to be a slow morning. Not even a simple apology was stated when the food was finally brought out.
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Dustin Rodriguez
So Im in the restroom washing my hands before my food was done...an employee comes out of the toilet stall,walks right past me and returns to making food without washing his hands!Mind you there were no paper towels and the door opened from the inside forcing me to open the door using my hands...frickin disguisting!!!!...was too grossed out to eat there after seeing that,reported to manager,got my money back and left....
MA
Manny Gamez
The manager jessica was so rude, not only to the employees but also to the customers. Also, the cook for the morning maybe around noon was playing music which i think is inappropriate for employees to do. Especially, when someone is unable to hear an order being placed, I believe the cooks name was Irma. So, that would be my only change other than that everyone else was polite and not rude.
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Stacy Jean
So done with this location! This is the 3x ordering here in 3 years and every time my order is wrong not just a little either. I understand ordering at a burger king is different then most burger places but when a #1(whopper meal) with cheese and it comes as a plane cheese burger and your soda has a black curly hair in it. Im done!
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Taylor Roan
Wow. The slowest fast food ever... The guy at the counter seriously took like 2 minutes to ring up each item. By the time I was done ordering, the line was enormous. And my order was still wrong... It was probably his first day, but still not a great overall vibe at this location.
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Tra Brooks
I ordered the crispy chicken with bacon & cheese. The sandwich was cold and the cheese wasnt melted. My family and I also tried the mac n cheetos; lets just say we wont be ordering those again. Tried the NEW Fuse raspberry iced tea too & it tasted awful.
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Eric Bailey
Manager came out of the bathroom on his phone. Walked behind the counter, did not greet us though we had been standing there for over 5 minutes. He then proceeded to take my order while laughing and joking on the phone! Absolutely unprofessional!
KA
Kathie Leung
Kid at counter has a personality befitting minimum wage, no effort, no, uh, personality. Food is meh average, but the real problem is the 8 member crew, the 3 customers, and a fat filthy lobby. Bathrooms are disgusting. Gross.
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Monroe Marie
WTH I ORDERED A FEW TIMES FROM HERE AND THEY ALWAYS GET MY ORDER WRONG GOT THE FRENCH TOAST STICKS AND THEY FORGOT THE SYRUP REALLY??!! ORDERED TWO CHICKEN WRAPS WITH HONEY MUSTARD AND THEY HAND RANCH WTF !
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josh gutierrez
store was empty. and i had to spend 10 minutes waiting for a plain burger and medium fries. get it together. i had to go ask where my food was. it was sitting there getting cold. my number was never called
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Jessica Maple
The drive-thru is slow but staff is friendly. Food is hit and miss wen it comes to freshness. My onion rings were cold, soggy and seemed undercooked last time, but the time before that they were just fine.
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Katie Kavetsky
Horrible. Literally no one in the drive thru line. Took 10 min for them to even take my order and then another 15 to get food. Omg idk what they are doing in there but this is rediculous
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Raihan Khan
Dirty Place. Even the register was dirty. It is a nasty store with people who do not care about cleaning. No wonder no one wants to work there as they have now hiring sign 365 days.
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Justin Hayes
It was just a fast food Burger King. Nothing special about the food. The staff was very nice and the resturant was cleaner than most other Burger kings Ive been too.
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Brian Hillis
Really enjoyed good ol Whopper with my Father. Still after all these years. Onion rings were amazing. Enjoy our picture of what I call a Whopper explosion.
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Miguel Flores
Servicio muy rapido y hablan ingles y espanol
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Robert Sanabria
This place blows. took forever in the drive thru. They need to close this place down or hire new people.
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Rene Hernandez
Sence when does bk not serve burgers in the morning? I think they were just too lazy to make me one.....
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Manohar Lal
Food is okay sometimes. Few times when I went, their system were down. The place is clean from inside
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James Cannon
Waited 5 min for someone to take my order ,no one working the register finally left.
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Sean Walter
HORRIBLE!!! I DONT EVEN WANT TO GIVE ONE STAR!! WHERE ARE THE NEGATIVE CHOICES AT!?
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Jesse Wood
Soda machine is always low on flavors, but other than that its a fair Burger King.
JD
Jd Menon
Great fast service. Easy to locate but bit tough to get out of the drive thru
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James McIntire
Good food and friendly staff. Nothing seperates it from all the others.
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Robert Harshman
Great tasting flame-broiled burgers as well as other tasty meal choices.
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Juan Leon
Clean and well maintain, friendly and corteous personal
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Mohammed Shareef Hamid
I enjoyed, excellent deals &friendly reception.
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Blair Yu
Comfort people to enjoy the instant hamburgs.
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Arlee Taylor
One of the better ones that I have been to.
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Richard Folden
Ok, a bit dated but friendly service.
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ThE OuTLaw
Management is not so friendly
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Chris Rule
Slow, but great quality.
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Dannie Timblin
Fast Drive Thru Service
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Arthur Combs
Environmental settings.
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ravi menta
Nice tasting burgers
JO
Jonathan van Duppen
Average burger joint
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Robert zPenman
Courteous and prompt
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Ting Hsiao
Not crowd
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Abdullah fakhri
Love it