Address: | 4001 Railroad Ave, Pittsburg, CA 94565, USA |
Phone: | +1 925-252-9999 |
Site: | pizzaguys.com |
Rating: | 4.5 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30–11AM 10:30–11AM 10:30AM–10PM |
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Nate Strand
So I will preface this with I get that its probably a busy night... That being said... We initially tried to place our order online, didnt work. No problem. We call to see if theres an issue, were hung up on a couple of times. Ok. Theyre busy. Thats kind of rude but I get it. Finally we get someone on the phone and place our order. Cool. Except the first card machine didnt work so they had to use a different one. My wife had to repeat the card number at least 3 times. Turns out they double charged the card. No problem, we call them back. Noelee (sp?) said theyd have to call the bank and clear it up. Thats all fine. Until the driver showed up. Driver (really nice guy named Andy) says we owe him for the order! I was like, oh no we got double charged and showed him my bank app that showed we were charged twice. He said, better call them. So I did. And was hung up on the first time. Then put on hold for 5 minutes. Ok. Pizza is getting cold, ice cream is melting and Andy has another delivery getting cold in his car. Finally I ask for a manager and the guy who finally picked up (Manny) doesnt even give us a chance to talk saying he doesnt have time to talk to us about the card issue and didnt even give us a chance to explain that the ticket they sent with Andy said we owed them cash. Basically Andy was able to get enough in to figure out the pizza was paid for and that was good enough for me. Felt bad because we didnt have any cash accessible for a tip so we scrounged something up for Andy being such a good sport. I dont know what the deal was with their computers tonight, but theres absolutely no reason to double charge a customer and then tell them they owe the bill. I will followup with my bank on Wednesday to make certain that the second charge is removed. Terrible service (except for Andy) and I will certainly be taking my busy back to Dominos or Pizza Hut.
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Marina Martinez
Ordered online which was user friendly, they delivered my food asap! The quality, food presentation and packaging was good. Wish I could of tooken a pic of the pasta before I devoured it..lol it was perfect! The pizza toppings were generous as well, really yummy! Good price too!
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Samantha Gonzales
Just would like to say the service was fast and friendly! Pizza was made fresh and to order and the guy who helped me was nice. Big salads, free soda-nice even though not a big pop drinker-and no charge for three side of pizza sauce. First time at this chain so hope to be back! Thnx
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Greg Siegel
I have actually never been to the location, but I have ordered from them online many times. The delivery people are always friendly and on time, I have never had cold pizza. The food is delicious, and it really is quite reasonably priced. Their salads are surprisingly good as well.
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Bre Bre
They accidentally sent my pizza for delivery so they made me another pizza which I paid for. They gave a free 2 liter and delivered the original pizza to my house also. They rock and their pizza is delicious. Anything with their garlic sauce
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Melvin Carter
Munchies are very good. Potato stuffed with cheese and chicken was very good love to delivery and the food is always nice and hot but the the delivery guys could be a lot a lot nicer since I pay for my food in advance
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A Private User
I ordered online and when i got my confirmation via email, they were at my house 20 minutes later! The food was AMAZING and still hot!! Pizza guys is my favorite pizza!!! :-)
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Mariah Mendoza
The best pizza ever!!!! Its so delicious and has a good deal by giving you a FREE 2 liter soda!!! How awesome is that ?!
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Dorothy Lee
Love the food. First time visiting in person. Friendly service, very clean and free ice cream. Whats not to like?
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A Private User
GOTTA LOVE PIZZA GUYS. BEST DEAL IN TOWN. IF YOU CAN SPARE THE GAS AND PICK UP, THEYLL THROW IN A FREE SODA..
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William Mosley
A little slow when ordering at the counter, but the antipasto salads are typically very good.
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Ayline Padilla
Very bad survise the lady was really rude & hung up on me guess ull guys be losing money
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Alexander Lopez
I have order pizza from pizza guys and i love it always warm and on time
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Larry Djaja
Great pizza! On time delivery! Courteous order taker / cashier.
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Miss Kaur
love pizza guys always on time everything is fresh and perfect
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Tara Brown
great pizza, customer service, and always have great deals
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Bret Brickley
Great pizza plus great service! Also love the calizones!!
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Erika P.
love pizza guys always on time with delivery
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Dat T. Ngo, PE, PMP
Very good, clean, restaurant
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Patricia Guido
Love that pizza.
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Tee Lee
Pizza was gross
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Robert Sosa
Pizza Guys
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A Private User
Yummy!