IHOP
| Address: | 201 Soscol Ave, Napa, CA 94559, USA |
| Phone: | +1 707-265-8248 |
| Site: | restaurants.ihop.com |
| Rating: | 3.2 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–12AM 6AM–12AM 6AM–10PM |
Location
Photos 100
Reviews 36
A
A Private User
Terrible service. Got our order wrong 3 times. Over priced for the amount and quality of food. My husband & I have taken to calling it the "I HOP you have a big wallet & tons of patence. Ordered the bluberry pancakes ($8.00!) It came with nothing other than the pancakes. At 1st they brought someone elses food, then the forgot part of my husbands meal (not an extra) I returned my pancakes as they were cold. When they brought me warm pancakes there were 2 instead of 4 and the serving was comletely different. Would never eat at this location again.
JA
Jasmine Dhaliwal
I Went on a not so busy day with my kids,the waitress took our order right after seating us which I was impressed about. She brought our food and never came back to ask if we wanted refills on our drinks or how we were doing? We kept waiting for 2 items that were missing from what we ordered while our waitress was talking to someone in the back. The white couple sitting behind us was asked repeatedly by her if they wanted something else. I sensed some ethnicity favoritism there. I dont think ill be going back to the one in Napa
KI
Kirk Woll
They have awful cooks and awful customer service. The waitress spilled water all over the table and then just left a pile of napkins at our table, expecting us to clean it up. Much worse, I ordered eggs sunny-side up and it came back with the yolks as cold as when it came out of the refrigerator. I sent it back twice and when the third time it was still cold I gave up. They are simply incompetent people and are frankly a food safety hazard. Avoid this restaurant at all costs.
CH
Charlee Arnett
Clean clean! As a restaurant service individual i notice clean! Trust me when i say that many dimly lit high end places are no where near this clean. Erika was my server and I would snatch her up in my high end restaurant in a moment! She was fantastic and Im super demanding. Its ihop so the food is ihop food...its good and basic.
RI
Richard Jenkins
Typical iHop: some are great, others (like this one) are poorly managed. Waited 50 minutes for food to arrive. Judging by the empty tables, many other folks were waiting as well. Toilet was in need of cleaning. Staff overcharged me on a standard item on the menu, which the Manager had to remove.
MO
Monica Ni
Waited over 20 min to sit. And then after asking for a manager to let them know. Some African American female worker tells me to CALM DOWN ALL RUDE!!!! She keep on arguing with me i told her maybe she should calm down cause everyone was calm but her. Hahaha she has no work ethic!!!!!
PA
Pailynn Lansing
Clean, staff is great, service ia great too but wait time is terrible. Ive waited for 30minutes just to get my order served to me. Considering that there is 2 servers and 4 tables. Extremely frustrating and ridiculous. Id have to go to Dennys the next time.
MO
Monica Sotelo
Porque últimamente la comida esta fria duran hasta 45 minutos para llevarte el plato y los meseros nada educados
AN
Angie Crane
Great service, but my kids and mother in law got sick eating there and the manager said that it wasnt possible and had to be something else and was very rude!!!!!! I WILL NEVER GO BACK!
MA
MARCO A WEGAR
It took 1 hour and 30 minutes to be seated. My family arrived before others and service was delayed to us while others who arrived later than us were taken in almost immediately.
DE
Denisse Camacho Garcia
Service was slow and bad. Our server didnt check in on us and we were ignored until I called her over. We canceled the order after waiting 35 minutes
A
A Private User
They get busy, but everyone there always has a smile. I love the pancakes and not many places have a huge variety of pancakes as IHOP ..
SH
SHAWN WAGNER
The food was Bland and it showed up to my table the same time that people that sat down 15 minutes after I did food showed up.
JO
Josellamas49
The French toast was great and the service was even better. Our waiter was very attentive and friendly. Great experience.
RI
rick swartz
One of my favorite places, to grab a bite to eat. Constantly good food, great wait staff, very friendly atmosphere.
NI
nick trinidad
Busy on weekend, but staff was good and made sure guests were taken cared of. Good options and my son loved it
AL
Alan Williams
No management on duty, a new chef it took over a half hour to get our food when they werent very busy
JA
Jay Rios
Great breakfast best in town! The servers are very good and allways fill you coffee or drinks fast!
SU
Super Man
Great service if you enjoy a waitress who breathes on your food and getting diareah /food poisoning
LY
Lynn Hampton
Great servers and fantastic food I would go back and I will be telling fiends to go there as well
AN
andrew andazola
WORST IHOP IN THE COUNTRY IT IS A DIRTY PLACE POOR MANAGEMENT AND REALLY MEAN TO CUSTOMERS!!!!!!!!
SH
shelly vinson
Food good service not so good. Our Waitress would rather sit with customers than wait on us.
JO
Jocelyn Chrisco
Good food the stuffed french toast is super yummy!!!! My absolute FAVORITE!!!!!
TE
Teresa Noel N
food is always pretty good.. customer service is usually good as well...
NE
Neil Freed
Food is still pretty good. Beware no more senior discounts.
SE
Semihcan Turkmenilli
Terrible service waited almost 2 hours for my food
LU
Lucio Villegas
Best Ihop around!! Love the food love the service
JE
jessica loney
servers could act like its their job to serve
MA
Maurice LaTier
Super busy, but nothing to complain about.
A
A Private User
Waited at table for food for over an hour.
DE
Deepti Gaonkar
Good pan cakes but Lil late service
A
A Private User
Awesome service!
JO
Josh Jones sr
Good service
JE
Jenna Reilly
Awesome food
AL
Alejandrina Escalambre
Good food
JO
john harbo
OK
