Address: | 304 Soscol Ave f, Napa, CA 94559, USA |
Phone: | +1 707-227-1200 |
Site: | chipotle.com |
Rating: | 3.8 |
Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
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paul smith
The staff were super friendly but apparently they forgot to wash their hands after visiting the bathroom. They also forgot to follow other standard food-safety procedures such as keeping hot food sufficiently hot and perishable cold foods cold. How do I know this? My wife and I had lunch 2 weeks ago and we both had explosive diarrhea five times thereafter over the next 10 hours (pardon the graphic details but you need to know!) Was it just a coincidence? Did we have "the flu? Unfortunately not for those people who may consider or have already eaten at Chipotle. My wifes hair dresser and her husband also ate there the same day at lunch and developed even more alarming symptoms of food poisoning which included violent and persistent vomiting as well as loose frequent smelly bowel movements. Oh...and the food was rather bland and without much flavor. Was it reasonably priced? No. They probably need to charge a lot of $$$ because its a new facility in the very expensive real estate Napa Valley region. PS. Does the chosen name of their development make any sense...Napa Crossing south? Crossing what?
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fernando serrano
I went to this place today, the manager is so friendly and the staff is great. There was a lady in front of me who was SOOO UPSET she looked like she was going to punch someone because the guy served her "so much rise." The Manager was nice enough to give it to her for free. I just cant believe that they kept calm though the entire situation, I was internally heated because the client was so rude to them yet they were smiling and being kind the entire time. I just felt like I needed to say something about it and this is my way to cope. Five stars all the way. If youre complaining and upset about having too much rise on your burrito you should think about what youre angry for. I have personally been in a situation where I was starving and complaining about food in such a manner is rather rude. I would understand if a customer complains about a hair or something theyre allergic to, but extra rise. I still cant believe what I saw.
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Sean Meyer
At 1230 on a Friday this place was all but empty and I can see why. There was an older couple ahead of me in line. The girl behind the counter politely helped the woman and then was interrupted by a manager who made her make a 10 item call in order before helping the man. She was waiting at the cash register for her partner for a while before he was able to join her. Customer service at its worst. Update: second visit everything was fast, efficient and tasty.
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Ryan Daly
I come frequently, staff are always pleasant, helpful and always willing to chat and work. Never seen the staff mishandle the food, they all are always are wearing gloves. Food is put together promptly with good portions...prices are average. Dining area is clean as well the kitchen area...
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david howells
Place says they close at 10pm but the staff start closing down at 6:30pm. Its a headache every time I go. The workers have zero care for the food they serve. No wonder Chipotle is going out of business.
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Sharath Chandra
been here for lunch atleast 3 times a week every week since theyve opened. friendly staff, quality and quantity is great.. never had any issues or problems.
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Tim Sartoris
This is your everyday chipotle. Yummy food, good prices. O wish the portions were bigger
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SHAWN WAGNER
Best Chipotle ever!!! Catlin and Amber are awesome!!! Food was great!!!
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Luca Agostinelli
Chipotle is back! Tried the chorizo and it was delicious.
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Q Tip
Always tasty and usually pretty fast
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K Brown
Good food