Jack in the Box
| Address: | 1401 Willow Rd, Menlo Park, CA 94025, USA |
| Phone: | +1 650-321-5009 |
| Site: | jackinthebox.com |
| Rating: | 2.6 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 100
Reviews 35
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Ryan Chau
Generally you dont have to read reviews for Jack in the box, you know what you are getting yourself into but this one is a real piece of work. Employees are rude, they ignore the customers, orders are wrong, items will be missing. The restaurant itself is dirty and not stocked. It seems as the restaurant has been abandon and is bleeding to death. I really wonder if the franchise owner has seen what piece of garbage he or she has with this one. Ive seen some poorly ran restaurants, but this one takes the crown. Avoid it, unless you enjoy suffering.
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Ikeeya Robinson
this is the most GHETTO RATCHET DIRTIEST Jack In The Box ive ever been too. What fast food restaurant closes from 10am-3pm or longer. Today i order something soooo simple and still couldnt even get my order correct then on top of that didnt even prepare my order went from 24 25 to 27 28 29 mind you not im only on a 30min lunch break. Never again you need either people in there that knows what theyre doin or just shut down all together worse service EVER IN LIFE
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bob sapp
This place is suppose to be open 24 hours but for some reason all the last 4 times i went there between the hours of 2am and 4am they had drive blocked off with pallets or cones. I will no longer go back even they are the only place open within 5 minutes of my work. The couple of times I did find someone there the food was cold or just ok. I love Jack n Box but this one in particular is run by people who dont care.
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Emanuel Nunez
When i first came i went threw the drive threw i had problems with the lady taking my order but when i came to the window lady said that the reason she couldnt take my order was because their was a problem with the microphone but other than that the hamburgers were fresh hot fries and they were menu knowledgeable and friendly people
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Andrea Segovia
Ive been to this store several times and the service is horrible the manager an old lady is so rude and screams bad names to the employees "stupid ______", they are always behind on their orders and today while we were paying the cashier said the guys in the kitchen were drunk. Definitely the worst Jack in the Box.
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Brittnie Franklin
Line is usually long, allot of the employees dont speak/understand English very well, so understanding them can be very difficult at times especially in the drive thru. The frequent "miscommunication" is my biggest complaint due to the fact it leads to other issues like waiting longer for my order to be corrected
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moises sage
Food is alright. Nothing special really. But the service...god damn it takes FOREVER to get anything. Ive gone late at night, middle of the day, been in long lines and been the only car there and it always takes a very long time to get food. I havent gone inside yet so I cant attest to how good that service is.
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luisfmc14
They didnt have my order when I came up to the window and gave it to me in less than a minute. As soon as I ate the sandwich my stomach felt queezy. I didnt think much about it until I started to feel nausea. Later that day I surely threw up and had a slight fever. Basically, this place gave me food poisoning.
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Tom Allie
The drive-thru is open, but the restaurant is very often CLOSED on Saturdays, Sundays, and Wednesdays. I was told "we dont have the staff" by an employee who was cleaning outside and locked the door around noon. Management should pay more than $11 per hour to hire staff or at least change the posted hours.
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Bobbie Jennings
I made the mistake of going to the bathroom first. The womans bathroom was very bad. There was dried stool on the floor. Stool stuck around in the commode soiled tissue with stool hanging out of the trash. ..I told the girl that waited on me. I decided not to eat there.
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Saad Dahleh
I usually dont expect much from fast food, but there are minimum standards for how sad a burger can be. The service was okay, but the food was hmm... how can I describe it in nice words "Sad but edible" I was disappointed Jack In The Box!
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carlos gonzalez
Worst service every only 3 employees one cook another one hiding and one cashier 50 minutes waiting for food could of gone to a restaurant if I wanted to wait that long the cook was Latino and he was doing all the work
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Will K
Absolutely the worst Jack in the Box restaurant in the entire bay area. There are other Jack in the Boxes not far from this one... I highly recommend going to those and avoiding this one altogether.
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Maria Garcia
Muy buen servicio, aunque necesitan más personal. buenas las onion Ring
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jennifer brust
Waited 25 minutes for two breakfast items. We only got it after demanding our money back. What a joke if I wanted to wait that long Id go to a sit down restaurant.
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Alejandro Gutierrez
The manager and other co-workers ignored us. Wasnt able to order, due to the reason of their conversation was more important then to do their job.
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Leslie Ugaitafa
Great customer service! Although it can get very busy during certain hours due to it being right off the bridge and next to Facebook headquarters.
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Dave Melby
Terrible customer service. Cant get an order right. The focus way more on drive-thru then the customers actually come into the restaurant.
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Erica Balderrama
Came in today. The tables werent wiped. The soda machine ran out of all flavored Powerade. I ordered tacos are they were cold.
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Brian Bulkowski
Good news: very easy access 24 hour drive through when youre going across the bridge. Everything else: ewwww, jack in the box.
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Mateusz Smorawiński
The place stinks, cashiers do not inform you that some stuff cost extra, portions are small and tasteless. Avoid this place.
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Miguel Skywalker95
Awful just awful most of the time the drive thru is open not the inside awful they should close it if the keep doing that
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Veva
They advertise open 24 hours, and it is 5:30 am and still close, it sucks.... also the croisant looks dry all the time...
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Andrea Beasley Lockhart
Most of the time youre in and out a Jack In The Box is a nice place to take kids to sit and do homework and have dinner
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Juan Gonzalez
Want to buy tacos out of tacos went to buy milk Shake out of milk shakes like come on bro or should I say come on man
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Carlos Toledo
The service is far from friendly and the hamburgers are just ok. They have a lot of coupons and offers though.
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Syed Hasan Haider
Had a salad here. One of the better options when you want a little lunch. Nice range of options to choose from.
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Manohar Lal
Cashier didnt greet. Didnt give me my order number. No bye. Breakfast jack was cold. Not stopping again here.
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Alyssa Cazali
I love this jack in the box fast and right around the corner from me but after 10 it gets really busy
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Francisco Javier Toribio
Your average Jack in the box. I like that they have late night options!! Munchie meals are the best
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Anthony Purcell
Ive been waiting in line for 20 minutes. Every car is taking them 5 minutes to serve. GTFO HERE
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James Dean Hakes-Booth
Not open 24 hours. And then during the day its the slowest Jack in the Box Ive ever been to.
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abraham sanchez
Good place sometimes they take to long but Ive never gotten sick from eating here.
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Brent Molnar
Always gross, greasy food. I only make the mistake of going here when Im drunk.
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isaac bojorquez
I mean its jack in the box it want really good but it filled me up just fine
