Address: | 24011 El Toro Rd, Laguna Hills, CA 92653, USA |
Phone: | +1 949-458-3544 |
Site: | chick-fil-a.com |
Rating: | 4.4 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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Steveo G
We just stumbled in a couple of months ago and have been weekly patrons ever since. The whole team is great, food is great, and it is always clean which is a huge deal to us. The number one reason we became regulars is because of Kyle. You will never meet a genuinely nicer young man with true customer service. He is someone that will go far in life. Chick fil a thanks for employing such a great guy. For the record we are not relatives in case you are wondering but now feel like we are from Kyles great service. Eat here and youll be full and happy. What a great team of people!
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Stephanie Waters
The food and service is great but they allow really rude and disrespectful people. Every time I have come there is always a man sitting in there showing signs about hating same sex marriage and really hateful things. Im surprised a restaurant would allow that on a daily basis. Regardless of how the company feels that is really hateful to allow things like that to take place. I am not apart of the LGBT personally but I support my friends and family and I feel uncomfortable there....I rather go somewhere I dont feel uneasy.
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John Lin
Not recommended. This is the location we usually go. Everytime, wed ask for a specific amount of sauces but since the "training manager - jordan" was told to limit the amount given at the window unless the customers can be inconvenienced to park and come into the restaurant to ask for more. Definitely picked the wrong manager for customer service. Rather the company picked one, who will try to make the food that much more unenjoyable for my kid. Thanks. Great way to make an example, Jordan.
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Emma Elizabeth Fischer
I love Chick-fil-A, even as a vegetarian I love it because of the great fries and the Chick-fil-A sauce! The only reason Im giving this location 4 out of 5 stars is because as a vegetarian I order the grilled cheese, which is kind of false advertising because its more of a cheese sandwich, the bread is warm but the cheese isnt melted. Still tastes good! But doesnt everything with Chick-fil-A sauce?
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Frank Priore
Ive had a great experience at every Chick-fil-A Ive been to. Always clean, good food, and very, very nice employees. This location is no exception to that. I havent had any problems with sauces either. Perhaps some people are just too greedy and always have to have more then they really need. Keep up the good work team Chick-fil-A and enjoy your Sundays off. You all deserve it.
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Michael Brown
Denise offered the best customer experience. She was incredibly tentative, patient, and conversational. She even gave us cleaning wipes to wipe our hands down once we were finished eating. Denise should be the prime example at this Chick-fil-A of a genuinely kind employee of an already customer facing first establishment like Chick-fil-A.
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Michele Green
We love Chick-fil-A and this is one of our favorite locations! Always great, friendly and fast service at the El Toro location. True, there is no play area for the kids but they have a car show on Tuesdays and they are always planning family-friendly activities. My kids love it!!!
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Kevin Carbonneau
Oh man where do I start. This chic fil a hits the spot like no other! They cook it the best Ive found so far out of all the Chic fil as around here in Orange County. Theyre an awesome friendly kind hearted team too. Half of them know me by name.
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Jolie Hales
They are so friendly there and get my order correct every time -- the only fast food restaurant I can trust in that way. :) I go there for lunch every week, and they always greet me by name. And who can argue with their delicious food?
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Feather Proctor
WOW! Today I went here and actually met the owner. She was very nice and wanted to make sure we were having a good day!! It is not often that the owner actually cares about their business. She does! Thank you for your great service!
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Patti Huff
Really good chicken for fast food. Wish I lived near a Chick-fil-A but it is an hour away. But I try to stop when visiting an area with one. The staff here was friendly and my food was as ordered, good tasting, and nice and hot.
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Heather Scheffler
It was your regular Chick-fil-A. We had never been to one before. My kids liked it. They loved the table with crayons and coloring sheets. The also liked the stick on place mats. It is a pretty cool restaurant.
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Fredy Vidal
excellent customer service. came here around 2 pm on a tuesday and the guy taking our order was very polite and made sure every customer was happy with the experience. he deserves a raise or promotion.
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Shohre Ghotbi
Super nice staff , clean store and I have talked to the store manager and he is wonderful . I have visited this location so many time and they are consistent in providing excellent service
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Nick Pandher
As good as other locations nearby, not had any issues with getting orders wrong. The inside doesnt have self service on Chick-Fil-A sauces, get them from the cashier when ordering.
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Nic Davis
if you enjoy cold food this is the right place for you. On 2 occasions my chicken sandwich was cold. The 2nd time I told them and still got a luk warm sandwich.
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WAYNE ELMS
Very good service, clean, employees consistentlyrics come by to check on you and pick up unwanted trash. THE food is exceptional and ice cream is great!
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Jack Collingsworth
Employees are very well-trained clean and neat always great food the restrooms are always cleaned and fully serviced the management is very helpful
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Karen Munoz
Always so friendly and courteous! Awesome customer service!! They always go above and beyond for all their customers. I love coming here!!
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Lee Garig-Meyer
Always friendly and quick, they serve a good, tasty meal when you only have a short lunch break. Glad I have them close by.
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Maria Kao
This place is clean with good service. They dont offer the sauces in the condiment area anymore. You have to ask for them.
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Steven Jackson
The description says that this Chick-fil-A is closed on Saturdays as well as Sundays, however they are open on Saturdays!
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Lynn Lee
The food was very good. I am disabled, and the staff was very nice and helpful. We would recommend this restaurant.
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Nate M
Normally great service, a few times I only received half my meal but hey what can you expect from fast food.
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Rock Anthony
CELL FOAN CHKN COOP! EET MOAR CHKN
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Aaron Whittington
The food came very fast. It was decently good, although not the most fresh. The service was very nice.
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Matt Ricketts
Good food and super friendly service. Theres small activities for the little ones to do while waiting.
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Marion Heald
I love going to this place. The food is great and the milkshakes ohhhh, they are out of this world
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Pauline Bingham
My first time at this location. It was an awesome experience as expected at all Chick-fil-a stores.
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Ray Pedroza
Good food. Like the fact that the drive thru is quick and the people that work there at very nice.
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Will Somsak
Always good service and extra team members outside to help with the drive thru line when busy
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Nick S.
It was great just too crowded had to sit outside and it was almost a 100 degrees Fahrenheit!!
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Derrick Springer
Pretty standard Chick-fil-A. Clean, courteous, and my food always comes out fresh and hot.
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felipe monzon
Se sirve comida nutritivas.
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Kenji Tan
Great place to get fast food. Even had a little mouth wash dispenser for after the meal.
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Dana Herzog
Well run, staff was friendly and efficient, cost was reasonable, great for the kids...
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William Biggs
Clean. Quick. Delicious. Not open on Sunday. Exactly what I expect from Chick-fil-A
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kelly ryan
The staff are awesome they go out of the way to serve they are just a nice bunch