Address: | 1160 1st St, Gilroy, CA 95020, USA |
Phone: | +1 408-848-4133 |
Site: | lahaciendagilroy.com |
Rating: | 3.8 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 12–10PM 10AM–9PM |
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karen zurich
Very short sighted manager. i returned my margarita for a beer because it was nothing more than a watery mix. not only did the waitress argue that all her regular customers liked it , but they refused to deduct it from the bill and charge me for the lesser priced beer. they did not charge for both drinks, but the margarita was 3.00 more than the beer. when i brought this to the waitresses attention i was told the manager said no other restaurant would take the drink back and after all they did give me the beer! ( he apparently has only eaten at this one restaurant because that is not the case.) we told the waitress the food was fine and it was only the problem with the one drink. if they would have taken gracious about the situation, taken the drink back, bring a beer and adjust the bill accordingly, we would have gone back and just not ordered margaritas. but i guess they have enough business. this was our first and last visit to this restaurant.
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Frances Meier
Went for lunch today Sunday at 2:30pm at the Hacienda in Gilroy. Terrible, awful service will not be returning. According to their website this is the best time to come in since it is not too busy. What a mistake waited 10 min. by the front entrance for someone to come out and seat us. There was not a whole lot of people in the restaurant. That should of been our clue not to stay. After another 10 min the busboy brought chips and salsa. We still had no menus or drinks. The busboy brought us the menus and I asked him if they had sangria he said he would check with waitress. There was a waitress in our seating area but she was busy conversating with a young man and just ignored us. We finished the basket of chips and still no one came to take our drink and food order. At this point we decided to leave and left 2 dollars for the chips and salsa we ate. I guess they didnt need our business.
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George Bucio
I usually dont do reviews. But this place deserve a 1 star, do to lock of good service. We arrived to la hacienda on Sunday morning the place look ok, but the service is terrible the host service had a angry face not friendly at all, and not even greeting. She proceed to give us a table. 15 minutes pass by and no body came to take our orders or at last to apologies. I ask the the same host that was passing by and with her shabby and angry face told us we are too busy . That we have to wait for sure we wont came back you just lost a good customers!
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Mark Hardison
Had a REALLY long wait time to get seated - even though there was no one else waiting and their were empty tables. In fact as we stood be the "Please wait to be seated" sign, it took at least 10 minutes for an employee to even speak to us. Once finally seated the food was just so so. Overly greasy. Not a lot of flavor.
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Christopher flores
First time visiting Last Hacienda , very good . Service was great we were greeted promptly and seated immediately. I had tostada and hubby had the Chili Verde , both were great ! Have to get the tortilla soup, delicious! Very clean and attentive. Definitely will visit again!
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A Private User
Marta was the most unprofessional rude person I have ever had the displeasure of meeting. Jose was not much better. And there was no manager to deal with the issue. I will never go back to this horrible place and I highly recommend you stay away.
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Alfonso Gonzalez
Was gone go victorias but they were closed. So the wife and decided to try here. Service was great Jennifer rocked. I enjoyed the tortilla soup, food was great. Would have given 5 stars but they skimped out portions of rice and beans.
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Nick Monroy
Service is terrible and so are the drinks, if you live in Gilroy and think this is good Mexican food..... I openly cry for you. We had to walk out before the food even got there this was 50 minuets past our order time.
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Robert Hood
Server Luis was not helpful and rude, food was sub par and far from authentic. The only reason Id return and why they get any stars are the chavelas
AL
Alicia Ganatta
Good food and service. Beans are vegetarian but rice has chicken broth. Pomegranate margarita is delicious. Will definitely be going back!
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Ed Lee
A little pricy for so so food. Tortilla soup was not very good, huge glob of semi melted cheese on the bottom. Still looking for better.
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Don Kelley
Its been awhile since Ive been here, definitely going to be back more often. Great food, tortilla soup was really good, service was A+ .
JA
James Smith
Excellent Happy Hour, Perfect Service from Mario, The Camarones Vallarta were awesome!!!! The Fresh made Guacamole was excellent as well
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sergio sanchez
The salsa is delicious. Opened at 11 exactly. Great service. Clean and organized. Definitely recommend trying it for yourself.
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A Private User
We have a lot of Mexican restaurants to choose from in Gilroy and this one is my favorite! I have never had a bad meal here.
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A Private User
Very friendly atmosphere, nice people, good food. I recommend the Chicken Mole Enchilada, or the Pollo Burrito.
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Rosey C
Servers are hard to track down when you need a refill or anything else... service needs to be a little better
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marty martinez
Expensive food. Sub par service. Small portions. Sorry to say it but its true. Havent been back since.
AP
April Vaca
The food is very delicious and highly addicting. I particularly love their Enchilada Dinner plate.
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Sergio Garcia
Aver si abren mas tenprano
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Ryan Mull Kristen Mull
Best drinks in town...food always consistent...love this place...eat here 2-3 times per week!
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guillermina ramirez
The food and my margarita was delicious. The servers need to be more kind to the costumers
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Vince D. Monroy
At this restaurant its all about about the great service, great food, and great Chavelas!
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Cindy Belanger
The food was okay, the server was very personable. Im just not fond of Mexican food.
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Mike Young
Great service. Delicious food. Tortilla soup is wonderful guacamole is so fresh.
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Helen Peery
Very good service! The chili verde dinner was delicious. Meat was very tender.
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Rachel Blanchard
Great shrimp dishes! Good food! Alicia, was out waitress. Great waitress!!!
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melissa campbell
Only good if you like bad service and not real authentic Mexican food
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Dustin Mondel
I got the Super Michelada and the flautas. Great food and service.
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Jeffrey Anhorn
Great food! Had quick service! Fried ice cream is one of my favs!
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A Private User
Food is great and the kids love the place. Very friendly staff.
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Jesus Rodriguez
The place is very nice and confort but the food not so Good
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Briana Alatorre
Service is awesome and food was even better #1 place now
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Jose L Cruz
Great drinks.... great friends .... I like it !!!!
CA
Casperwolf
Pretty good place to get some Mexican food.
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A Private User
Great food and very friendly people.
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Jaime Villagrana
Lake tahoe s best mexican restaurant
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Berenice Ruiz
This is not a real mecican restaurant
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Carlos Boles
Chavela in icy glass, cant beat it
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Claudia Roman
Delicious pomegranate margaritas
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Alex Salgado
Decent food and an average price
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Keri Fortino
LOVE THE SANGRIA & CHILI VERDE
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Itskylieduhhh Piña
Tortilla soup recommended
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Ruby Rodriguez
Food is very delicious.
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Richard Alatorre
Very good Mexican food
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Abigail ReyesPeña
Best Margaritas :)
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Jesus Contreras
Great place to eat
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Alvaro Romero
Really good
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Maria Orosco
Good food!
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A Private User
Yes