El Pollo Loco
| Address: | 1002 N El Camino Real, Encinitas, CA 92024, USA |
| Phone: | +1 760-943-1253 |
| Site: | elpolloloco.com |
| Rating: | 3.8 |
| Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM |
Location
Photos 100
Reviews 23
ME
MeLin W.
Took the chance going here, asked for avocados on the side, upsold to a meal deal. Left drive thru without our drink and got home avocados in my meal! I call them they aks me "what would i like"...uhh well for starters council your people on LISTENING & quality control, show some leadership skills! Next, simply ask for my order number then simply offer me a replacement item! Thats it! BAM DONE! Probably wont go here again. Must we take Spanish lessons to order a fast food item?? Feeling like the language barrier is becoming a "thing"...
LO
Lorena Patton
The food tastes great and seems to be fresh but theyre not on top of things such as condiments. Today, theyre out of Avocado Salsa. None is available, even over-the-counter. They lack efficiency which in turn makes me question what else is inadequate behind the scenes. This isnt the first time Ive come across this here. It happens on a regular basis.
DA
Damon b
Horrible !! Ig been there everyday for five days in a row and asked for one specific item " chicken wings." Its all my son likes to eat from this franchise and the one Encinitas never has it. Ive had to drive to Vista to get my order. What a inconvenience this places is. And Ive called in advance to place the order.
BR
Brian K. Felderstein, Esq.
I would give these guys 0 Stars if Google would let me but the bottom line is do not eat here for any reason whatsoever. The mobile app gave me a $20 coupon and the manager refused to accept it which is absolutely unacceptable. This was a total bait and switch. Do not go to this restaurant ever it is awful.
MI
Miles Lane Transportation
My typical experience is with the drive thru it is is the most stressful drive thru Ive ever been to. 50% of the time our order is wrong to some degree. The rest of the time pretty much guaranteed theyre going to be rude. Food is good should I drive through
CA
Carlos Durante
Muy mala la comida, de todo lo q probé no llame gusto nada
A
A Private User
Ive been eating here for about seven years and its never changed. I love it. The food is good, for the price, and the service is great. 4.5/5
ST
Stairmasters
Everything was good except the taquitos. They were really hard and the filling wasnt that great. Loved the chicken - flavored very well.
KE
Kevin Charoensri
Mac and cheese very watery, chicken very dry. When asking to change the Mac and cheese, nothing was different. It was practically soup.
PA
pandita de jesus
Muy mal servicio I NEVER RETURN TO THIS PLACE
AL
Alberto Flores
La comida es muy buena y muy rápido
JO
Jonathan Werdenberg
Love the healthy choices, especially the triple protein bowl :)
18
187not
Great service the cashier was very nice and the food was great
BR
Brett Sanders
Cheap and tasty. Has a drive thru. Easy and cheap lunch
TA
Tanya Garcia
Service is great here. Love their green salsa
JO
Johnathan Kovacs
Very clean restaurant, food was great!
RO
Robert Werner
Great food. The music was too loud.
AD
Adrian Pino
Good food, good service !!
GE
George Freese
Great food great service
JA
Jane Usatin
Consistently good food.
WI
William B
Always Good fresh food!
JO
Jonathan Awad
They have good food!
HE
Heather McEldowney
Good food there
