Address: | 3125 Harbor Blvd, Costa Mesa, CA 92626, USA |
Phone: | +1 714-545-0800 |
Site: | restaurants.ihop.com |
Rating: | 3.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Sunny J
I shouldve known better when at 6:20pm the parking lot was almost empty and this IHOP had two customers inside. Karla was inattentive as service goes - she was professional but did the bare minimum and was extremely impatient when ordering despite the Ihop being overstaffed for the 3 customers inside. She spent 90% of her time chatting with co workers by the kitchen window and paid no attention to tables at all. I had to flag her down on her way to another customer to get any service. Right now there are 1 manager, 2 hosts, 3 waitresses, 2 more people back with the waitresses in white shirts, and no less than 2 cooks. And at almost 7 pm theres 7-9 booths filled and only two people waiting tables. My Eggs were undercooked and soupy - ordered over medium and the whites inside were super runny too. Disgusting. My bacon arrived very undercooked - soggy with lots of white fat showing, and when I sent it back they just re-cooked the SAME BACON id bitten into the end of, on the one main grill. Apparently food safety isnt a high priority here. I was given one napkin. I spent 10 minutes eating and almost 40 minutes waiting during my near-hour here and the waitress only came to me for my order and to deliver my food. She ignores tables otherwise. When she passed the bill, she asked if everything was okay and I said "I dunno, not great..." and rather than follow up she said "Okay!", dropped the bill and left. Low class, low rent, low quality. Dennys is a 4 star restaurant by comparison - do yourself a favor, avoid IHOP or at least this IHOP and hit up Dennys. At least Dennys is pretty strict about food contamination and gives a crap if youre unhappy. Avoid this IHOP. Poor service, poorly cooked food, food safety concerns, and very low attention to detail. Also overpriced by a couple bucks (no meal under 10 bucks at IHOP, no "value" menu either) compared to the superior-in-every-way Dennys - even IHOPs menu and seasonal specials are copied off of Dennys menu. Theres absolutely just no reason to eat at IHOP. Hit up Dennys if this is the cuisine and price point youre after. Expect the bare minimum here in every way. I wont be back to any IHOP again, Dennys is always nearby any IHOP and always ALWAYS better.
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nicole cruz
I work in the same area that this IHOP is located. I am a shift manager for a fast food restaurant down the street, and after a long graveyard shift I like to treat my coworkers and always take them here. Ive been coming to this location for a year now. One morning in particular we show and we are greeted and seated by the host. When our waitress shows up with our drinks she literally threw the coffee cups on the table and asks if we are ready we tell her we need a couple minutes. She leaves and we look over the menu having a few laughs. We literally wait for 30 min before we decide to get up and leave. As we walk out she then says have a good day in a very mocking tone. My coworker goes and asks why she didnt take our order. She lets know that she has the right to refuse us service. Okay when asked why she would refuse us service she said because we were laughing. Okay first of all it is a family restaurant we go there to enjoy a meal among and have a couple laughs. We werent making fun of them or even talking about until we decided to leave. She was just plain out rude and honestly she made me feel like never coming back to this location. I rather go to the Dennys down the street.
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jack ahearn
For the love of god dont go to this restaurant. If you want to spend $12 dollars on food walk 20 feet and go to the taco bell or Chick-Fil A. I ordered the chicken and waffles, along with my friend Chris. When I got my food I was surprised to find the chicken strips were extremely small. I told our waiter about it and he told the chef. The chef told me thats how they all are. I was insulted because my friends where twice the size of mine and he could see that. I paid $12 for small scraps of chicken that should have never been served. Needless to say I will never return to the place if my life depended on it.
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Олег Покровский
Обычная сетевая кафешка с медленным сервисом,большим выбором блинов и тостов на завтрак и посредственным качеством еды и медленным сервисом.Есть более интересные места для завтрака.
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Wayne Smith
I ordered a T-Bone Steak , Eggs Over Easy , I ordered the steak very rare which it was ,but it was only maybe less then 1/8 of a inch Thick ,the Breakfast DIDNT COME WITH HASHBROWNS,OR TOAST I WAS TOLD THAT WAS EXTRA. I asked to Substitute Pancakes For HASHBROWNS I was told I Couldnt Do That . THE PRICE FOR STEAK N EGGS BREAKFAST for what you get is Over Priced .
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Glenda Walker
Frozen butter did not melt after sitting on my husbands waffle for almost 10 mins. destroyed my pancakes attempting to spread it. Waitress claimed it was a health department issue keeping it that cold. said next time ask for melted butter which would be nuked. Not our first IHOP and the last few have been worse. Think were done!
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A Private User
I have been going here forever and not once has anyone been rude. Im sorry someone had a bad experience but it has always been relaxing and quiet to eat there, sometimes u get someone new but what if u were the new hire it takes a few days to get it. I love the food as well, a little higher on price but u get huge portions!
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Denise Bethel
I had the most amazing quick service ever. Until I paid my $15 check and gave her a $10 tip. I then sat at my table for 25" with dirty dishes everywhere while she stayed on the other side of the wall. Too far for me to yell for her. Needless to say, I am sorry I gave her that tip. She never even said thank you.
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Michael Keith
first of all I go there for build your own omletts. and then my food was cold it came out my hash browns are cold and when the food came I ended up buying a 21 dollar omlett when the check came got to my table never again if youre looking for good breakfast food this area I strongly recommend the cowgirl cafe
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A Private User
This place was horrible the service was bad our waiter was pretty much throwing our untincels on the table, the seating was horrible, they had seats that were clearly not suppost to be there, covering exit way and fire escapes! bad experience I will never coming here again. And wed advise you to do the same.
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Roman Durta
The service is terrible, we waited almost 40 minutes for the food and it came out cold and they forgot to bring the sides to our order. They brought it after we finished eating. If you are drunk after a long night at triangle square, Do yourself a favor and just go to Norms at Harbor and Victoria
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Francisco Hernandez
Hay muy buenas Ensaladas y sobre todo hay una muy buena Variedad de Pancakes, te Recomiendo este Fantástico lugar.
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Brenda Paul
Me encanta! Buen sabor,limpio, excelente personal! Solo que pasa regularmente lleno pero es por su servicio...
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Destiny Rivas
Great food but the service is awful. They are most of the time short staffed and take forever to serve us. We have sat there for 30 minutes before without any service before we decided to leave. We go here all the time and every time the service is awful