Address: | 8231 La Palma Ave, Buena Park, CA 90620, USA |
Phone: | +1 714-523-7915 |
Site: | starbucks.com |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Bradyn Robertson
Its unfortunate that I cant leave 0 stars. This was by far the worst starbucks experience I have ever had. There was literally 10 workers behind the counter and all of them seemed to have terrible training. They lost 2 of our cups and never made our drinks. We proceeded to wait and see if they were making it. There were many people who were getting their drinks but we werent. Out of all 10 of the workers, not a single one of them bothered to ask us if we were waiting for our drinks. When we told a worker that we were missing our drinks, she just said ok and didnt do anything about it. We waited and then told her again. They finally got started on our drinks, and they took 5 minutes just to make them. We had been waiting for 25 minutes at this point. They finally finished the drinks and they made one wrong. When we told them, she acted as though she was completely unaware of our order even though we told them 4 times. We then spoke to the manager whole they were remaking the drink and he all he did was ask where the drinks were, as if we hadnt already done so ourselves. They finally made the drinks and the manager didnt even bother to give us an apology or try to do anything to make up for our 30 minute wait. He then proceeded to make lousy excuses to try to make why a had taken place seem like it was nobodys fault. He didnt accept responsibility for it, nor did he try to do anything to correct it. I would tell anyone who was thinking about getting a drink from there to make sure that they have at least 35 minutes to spare. I wont be returning to that location.
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Adam Martin
Overall great place to visit. I go here every so often for my fix, and have been pleased by the great customer service and high quality of the drinks, as expected from any starbucks. My only problem, which is why Ive given it 4/5 and not 5/5, is that I have found that the wait time differs wildly between drive thru and walk in. I think its just starbucks policy, but nonetheless, utilizing the drive thru will net you your drink in maybe a couple minutes, whereas the wait time for walk in at the same time is around 10-15 minutes. Generaly its not a huge deal as walk ins tend to have more time to kill; everything else about this place is great, from customer service, to quality product and atmosphere.
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Bradley D. Thornton
One of the few Starbucks locations that is a 24/7 shop - this is good to know for those late night coffee house compulsions and you just need a place to go and sit away from home with a coffee and your laptop or handheld device for a while. There are ample AC outlets too, and a large banquet sized table where you can spread your work out a bit with writing space, etc. Its also a bit more familial when you can lean back and strike up a conversation with the person sitting next to or across from you. Theres also small circular two person tables around the walls/windows, and the staff is courteous and attentive.
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Winola Woolridge
Its a fast paced store yes but everyone is very friendly very organized, making sure they seeing to ot that all their customers are satisfied. This Starbucks is in a high volume location where there is a Shopping Mall across from them & a amusement park down the street however from my experience since I visit quit often, Ive never ran into a problem that wasnt solved IMMEDIATELY. The staff is very on top of their game, they can be very busy on the weekends so youll need some patients. Great place to study & always clean.
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Fusion Hotline
If youre coming here around 2 in the afternoon I hope you have 30+ minuets. After ordering we had a huge wait and it seemed like half the people taking up all the tables were just there using the wifi and not getting anything. One of them offered me his mix tape for anything I had (it isnt too bad). This Starbucks is loud, crowded, and slow and if you have a Knotts season pass its worth walking down the way to the Starbucks outside the park and getting your 10% discount.
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Larry Truong
They really need to work on how to smile and being friendly. They dont seem to need customers here. They are not very happy to do your refills. I was told by the employee the refills are good for 2 hours only and need to be charged full price after that. They really need to know their refill policy before giving false information and start acting up. Very low in quality of customer care and service. Dont waste money here!!
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Kyle Behrman
I love this location I stopped by to study and kill time while my spouse was at work. The first place I sat the power plug didnt work so the. I moved into the far end and that one worked just fine. If this place had a few extra seats that would make my review go 5 stars. Edited my review because (A) its not 24hrs and (B) none of the electrical outlets ever seem to work properly unless you hold your plug into the socket.
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Jonathan Aceves
Its dumb that when you ask for the Carmel flap with extra Carmel you have to pay extra too, it used to be not really much of a deal beacuse the flap comes with extra Carmel but they barely put any carmel on so you have to ask them to put Carmel on it when its supposed to have some inside but now they charge for that its like basically robbing you.
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Jake B
This is a busy Starbucks, but as crazy as they are, the staff who work here always seems to have a smile on their faces. It also has a drive through, which is a plus. The quality of the coffee and food is no better or worse than any other Starbucks location, but it is the people working at this one that really sets this one apart.
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Deseree Seja
During the week, as early as it may be, THIS morning crew are so welcoming and energy is amazing to the point they are so awake that you get the energy they have with them. They all are in great moods, lots of laughter and singing. This Starbucks has many different characters that they all make you feel apart of their family
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Armando Santos
the remodel has become by far the coolest transformation i have seen since i started getting my drinks here for less than a decade. today i find myself enjoying some starbucks at the outdoor patio. and to my amazement there is soothing and hip music playing. plus, the cool breeze is crashing against me nicely.
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Sara Lynn Stover
Great place to sit down and get some work done while enjoying a cup of coffee. Very friendly staff always making me laugh, smile and making me feel welcome. This Starbucks definitely has some characters working behind the counter, and I say this in the best way. Very lively and upbeat staff :)
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Darren M
Ordered a dry cappuccino, got a full cup of coffee with foam. The barista asked if I wanted her to remake my coffee, but after waiting twenty minutes in line, I wasnt going to do that. Just easier to not come back to this store. This is the worse coffee i have gotten from a Starbucks.
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Manutea TEVERO
Je viens darriver 23:57 et je vois que cest ouvert h24 mais pas pour moi apparemment car je viens de voir une femme entré