Address: | 1390 W Branch St, Arroyo Grande, CA 93420, USA |
Phone: | +1 805-473-9292 |
Site: | panerabread.com |
Rating: | 3.5 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 7AM–8PM |
SC
Scott Lowe
I am a multiple small business owner on vacation out of Nevada. My wife and I have patronized Panera Bread several times in the past week. While they offer free WiFi, having several companies comes with lots of emails. With my wife needing to run a errand (45 min to an hour) I chose to stay (outside on patio) to enjoy my iced coffee and hot cocoa. A very rude employee named Amber repeatedly came outside where I was alone and not interacting with anyone else intrusively and aggravating probed me for my intentions. I made her aware that my wife had ran an errand and that we were to meet and catch an Uber from the starting point she had left from, since I was still enjoying my products bought from Panera I basically want to know why we give school age kids authority to dispense poor customer service prejudging its patrons. Do I have to wear my business attire on vacation so snot nosed punk kids working fast food can show respect. Upon my wifes return this Amber returned to the outside again and said we were now considered loitering. With that being the case, put a timer on your WiFi if you dont want paying customers to inhabit your establishment when still consuming your products. Maybe I should have guzzled my hot cocoa in hopes of 3rd degree burns to the throat so I could sue for millions like McDonalds. No need to check my honest business emails anymore then. POOR JOB PANERA.. Learn some respect as I respectfully retain anymore accociation with your franchise. Never prejudge.
JE
Jennifer Testa
DO NOT GO HERE FOR BREAKFAST!! We have been here twice for breakfast. The first time the gave us day-old stale bagels because they didnt have any ready. They also werent ready to make any breakfast sandwiches. Today, we went there at 7:30 (they open at 6:00). They had zero bagels, zero. So I loaded my three hungry babies back in the van and went left. You can imagine that did not go over well. What kind of breakfast place doesnt have breakfast available AN HOUR AND A HALF after they open?!? Needless to say, we will not go to this Panera again.
TI
Timothy Nash
Everrrrrrrrrytime I come here, they are always out of stuff. All I get is, Im sorry were out of this and were out of that. For a company as popular as Panera and as busy as this one is the management could appropriately account for their items in inventory and project for what they will need and then some. And if you discontinue something take it off you menu as quickly as possible. Dont let it sit there and make people think you have it. If I can give a negative star rating I would.
Y
Y Walker
I was staying at the hotel right next to this location and the first time I went they gave be less than a milliliter of dressing for my salad, the next day I go the dont put any dressing at all, and they take 10 minutes to make my iced chai(usually only takes one minute) then once they make it they mess it up and end up having to re do it. All I have to say is unacceptable
JO
John Rosenstein
The service was Slow, mostly accurate with the order with a couple of mess-ups. It was pretty expensive for 2 half sandwiches a half salad and a bowl of cheesy macaroni. (~$26.00) A lot of the tables needed to be bussed, Unless I was feeling very wealthy I dont think I would return.
PA
Paul Hummel
I made an online order and I made a mistake by selecting the wrong soup. When I mentioned it, the manager said that they could not take the cup of soup I was given back, but was generous to give me a cup of the soup I wanted at no charge. Rare to see that kind of service anymore.
NI
Nikki Ramos
Great atmosphere, nice employees, i have really noticed a improvment. Last time i was helped by a new employee (danielle i believe) super friendly and patient, great costumer servservice . I ordered the baked potato soup and turkey blt and everything was excellent and made
BR
Brad Dawson
With myself as their only customer in their establishment, ordering 3 bagels sliced and toasted proved to be too difficult. Good thing I checked my bag. After going back in, I was met with attitude. I wonder what happens during a lunchtime rush....
JE
Jennifer Tran
Panera is always a reliable place to pick up food. The perk about this place is the drive through! When you arent feeling too social, you can pick up a meal without much interaction. I thoroughly enjoyed this place and it was relatively quick!
TR
Tran Forsythe
Good quality food, and the prices are spot on. The portions arent on the hearty side, but thats okay because if you want more then a second order brings your bill up to what youd expect to pay for a hearty meal.
SH
Shirley Barci
I adore Panera and have had excellent service until this morning. My friend and I were met with a sour faced individual who had attitude. She was snippy and rude and a poor representation of Panera.
JO
Joe Cherrix
If youre going to take 30+ minutes for 2 soups, 2 salads at least get the order right. If you go through the drive thru here make sure you triplemcheck your order... These clowns suck at the basics.
CO
Courtney Booth
Poor service. Didnt have our advanced order ready. Didnt even know we ordered it online when I got there. Got the food 20 min late and looked like a one year old made the sandwiches.
MI
Michael Thomas
I love Panera but the turnover rate seems high here thus a lot of inexperienced employees causing inconsistency in my orders and delayed drive thru times.
RH
Rhia Rose
Good, healthier food. Good service at this location and they had a drive through. Nice patio for eating outside, which is great when traveling with a dog.
MA
Matthew Shelbourn
Really nice! I feel like reviewing this location is pointless because every Panera Bread location Ive visited maintains the same impeccable standards.
AL
alpha hawk
There are very nice people helping you when you arrive to Panera Bread and they show you their menu if you never been there before !!!
DA
David Trevino
This place is horrible. Didnt have anything we came to eat. Its Sunday noon, out of options. Totally sucked.
ST
stephanie goodrich
SLOW. Have to wait forever each time. And always run out of food. No bagels! Out of soup. Ridiculous
HI
Higher Standards
Why does the water taste like dirt? Day old stale muffins and a microwave! ?! WTF?!
KI
Kimberly Lawton
Fresh ingredients that tasted amazing. Its good to be able to get real good fast.
MI
mike baquero
Try the soups. Both the creamy tomato or the autumn squash are great!
JE
Jerry Holladay
Very clean, good food and seating areas, they are very helpful.
TO
Tommy Shoemaker
Excellent spot to eat or have coffee. Some neat Greek cuisines.
TY
Tyler Murrell
Very amazing friendly employees super great dining experience
AM
Amy F
All the regular Panera offerings. Theres a drive through.
WI
William Sperry
Not the best Panera Ive been to but its still Panera.
ER
Eric Rand
Fast friendly service with great Management style.
DA
David Bonilla
Food was tasty, but nothing to write home about.
RA
Raulabel Gonzalez
Good food, healthy and friendly customer service.
JO
Josh Reed
Amazing food, great staff, always worth a stop!
CL
Claude Barnes
One of my favorite places. Great fresh food
D
D Om
Prompt friendly service on a Sunday evening.
RA
Raimond Kranenburg
Not always busy, nice employees, nice food.
EO
Eoin Mayeri
Wifi is really really slow but good food
TA
Tanya Wilkins
Great alternative to normal fast food.
TO
Todd MacIntyre
What I would expect from a Panera
AM
Amy Mathers
Food is ok. Service decent.
WE
Weston Weems
Good soups and sandwiches
SA
sara hollett
Little too pricey..
RA
Rachel Kusel
Great fresh food
SH
shannon arthur
Love this place
SH
Sherry Walden
Love the food
DA
Danny Gregory
Expensive.
VI
Vineet Srivastava
Good food
BE
benny levy
Nice food
#E
#EndDivision NOW
Chain
GA
Gabriela Pettibone
Yumm