Pizza Hut
| Address: | 2713 Contra Loma Blvd, Antioch, CA 94509, USA |
| Phone: | +1 925-757-1010 |
| Site: | pizzahut.com |
| Rating: | 2.6 |
| Working: | 10:45AM–11PM 10:45AM–11PM 10:45AM–11PM 10:45AM–11PM 10:45AM–12AM 10:45AM–12AM 10:45AM–11PM |
Location
Photos 38
Reviews 35
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Juan M Castaneda
Horrible Service, Cold Pizza, this place need to close or change all of their employees. I ordered Pizza 10min away wile I was at work and it took them 2hrs to deliver and the pizza was cold, the excuse i got was and I quote...."were too busy and they supposed to relieve the driver for his lunch..." well how about my lunch? I am the paying customer and my lunch was late and cold. so I can care less if the driver dont have a lunch. if they cant handle it to provide decent service they should quit! I also complaint to Corporate Pizza Hut. UPDATE: Also I asked immediately for a refund, after one week I am still waiting for it. Management sucks
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Roger Foss
Order placed at 10:07. Pizza promised by 10:54. Called at 11:00. Itll be there in five or ten minutes. Called at 11:30. Itll be there in five or ten minutes. Called at 11:50. Itll be there in five or ten minutes. Spoke to the manager, who said that he had only one driver. Same manager attempted to tell me that the pizza had already been delivered. Pizza arrived at 12:15, with a complimentary bottle of fizz. Pizza was cold, as if it had been sitting around for maybe an hour or so, forgotten. Never again. Not with this PH.
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Patricia Granados
Maybe they dont want to work here, or dont care about customer service. Except Latasha I believe her name was, helpful to refund my 1.50 fit the extra sausage I didnt get. My mom thought it was a vegetarian pizza. The first person who answered was super rude though! She said there was "no way" that the pizza was missing sausage. Like, no, I dont have time to lie about sausage that wasnt extra as I had ordered. On top of that onions that I didnt ask for. And Im pregnant. But its cool, pizza hut on railroad is the one.
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Satnam Singh
WELL DELIVERY TIME BAD. ITS LIKE GOING TO OLIVE GARDENS FRIDAY NIGHT. MANAGEMENT SUCCCCCKS. I EVEN TRIED TO HELP BY APPLYING AS A DRIVER TO HELP AND SUPPORT NEIGHBORHOOD PIZZA HUT. NEVER BANY REPLIES REGARDING APP, AND WHEN I CALLED THE 4TH TIME MANAGER SAID I AM HIRING BUT NOT INTERVIEWING ANYONE AND I DONT KNOW WHEN I WILL. OOOOOOOKAY. THEN HOW BOUT YOU KEEP UP THE GOOD JOB AND RUNAWAY ALL YOUR CUSTOMERS. THAT WAY YOU NEVER NEED TO HIRE AN EMPLOYEE EVER AGAIN.
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Astarjsta
Horrible customer service!! I called to order 150 pizzas for a community event and the manager was extremely insulting saying "if its legit" because Ive been working for whatever amount of years and no one has ever ordered that many boxes. Maybe thats why people dont order that much, the customer service all the way to the manager is odous and unwelcoming! I was just so put off.
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Najm Osborne
Waited 3 hours for a pizza that was supposed to be here in 90 minutes... pizza never showed up when my calls where finally answered claimed they had called 4 times yet I had zero missed calls... then they said since they had closed already there was nothing that could be done... such a waists of time, not even an apology!!! Terrible customer service
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Sandra Velasquez
Delivery was horrible... online my order said 30 mins then a girl sounding kinda rude confirm my order and added 45 minutes and then its way past an hour for my order and is still not here??! Are you kidding me i could have easily picked it up if i had not depend on the order time i was given online. I literally live 3 minutes away.
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mini mel
Placed an order. Was told it would be dilivered at 11:08 (which apperently they close at 10:30) AND AT 11:30. When I called to check the status, thhe guy was VERY rude and said they dont deliver past 10:30. Tried to tell me he called me and it went to voicemail, but that didnt happen. THIS ONE SUCKS AND ITS EMPLOYEES TOO!!
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Omar Fahed
This place is garbage, I placed the order on line and I had to call hour later because i didnt see any updates on line, girl who took the call told me that they never processed my order because They dont have large sizes no more, but they took my money Im hoping that on Monday I will see my money back in the bank.
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leigha eisenhour
Absolutely fantastic customer service from the delivery driver Tasha. Very nice and professional. Interacted with my 1-yr-old who was at the door. Very efficient on making sure my order was correct and about the survey i could take. First impressions are everything and she takes the cake! Thank you!
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Ghoddess Venis
Have had multiple experiences with my order being wrong, have also had my order not delivered, and ordered today for delivery for the last time and get a call saying no driver for another 2 hours. ...they should just close this location. .they make the pizza Hut franchise look bad.
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Chris Biven
This is probably one of the worst pizza places....customer service wise in the area. Food is rarely done upon pickup......even given double the time quoted over the phone. Food orders are routinely incorrect, and then made to wait while the correct order is cooked.
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Lyubomir Lefterov
The pizza here is consistently very good. Toppings are proportional and the crust is cooked through. The area is shady with questionable characters hanging out nearby and may make people feel unsafe about visiting this pizza place.
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Crystal Whitehead
The pizza was under cooked and the service was terrible. When I called i was transferred to a call center for pizza hut several times. Therefore I had to go back to the location I picked up the pizza from to have my pizza remade.
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Tecoah Harris
Horrible Experiece! They are very misleading with theyre deals. Coupon stated one thing and the Owner refused to honor what the coupon stated. Owner was unprofessional and rude....Never Again Round Table it is!
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Sofia Gutierres
Never going back! Ordered a great order and they mixed it up ! Payed so much for nothing !!! So mad now we have nothing to eat. And were all angry, just ruined my whole day. You guys dont even deserve one star
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A Private User
Horrible service, rude workers and the food is descusting. Buffalo wings are fat and greasy. Pizzas dont live up to the standards of other Pizza Huts. I recommend Pizza Guys right down the street.
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Steven Carlson
Ordered 3 pizzas for a party. Tasted pretty good while I was drinking. Ordered delivery and they came on time so they get some points for that as well.
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Neecey Child
The quality is freaking disgusting. They used to be my favorite pizza. I will be going back to mountain Mikes! The staff making pizza sucks.
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Andrea Naylor
These guys desperately need a few more delivery drivers- but if you go in and pick up the order, youre golden. Nice people, good pie.
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Adam Kaddoura
It is edible. I recommend ordering pickup rather than delivery. Pizza Guys is better and less than a 5 minutes drive away.
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Denise Ahumada
Great teisyed crust pizza. Its my favorite pizza place now.! Order it once, I promise you, youlle be back for more.
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alan-michael danner
Nice people but they messed up on my order i payed for something and didnt receive it
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Lisa Rivera
The manager /owner jesus is horrible the worst customer service. Would never go back.
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Darrell
Great prices ,Good service ,Pizza made me sick not eating at pizza hut ever again !
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anthony jones
I like the place, its okay for the time u dont have no food!
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Maridell Cael
Their food taste great to me.....
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Deborah Stone-Esquivel
Not as good as Dominoes. ..
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Jesus Sun
Great customer. Service.
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joe martinez
Pizza is nasty
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Quintasha Green
Looks like you
ER
Erika Turcios
Friendly staff
BR
Brandan Seay
Cool deals
CL
CLOUDY AND HURRICANE TV
Nasty food
JO
Jose H. Soriano
Like it
