Address: | 2560 Berryhill Rd C, Montgomery, AL 36117, USA |
Phone: | +1 334-450-2888 |
Site: | chipotle.com |
Rating: | 4 |
Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
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Keith Prater
Over the past couple of years the service has taken a dive. A certain incident yesterday is what made me come to post a review of the Montgomery, AL Chipotle. Employees simply dont care. Aside from the steak on my steak taco yesterday being primarily fat, I witnessed another woman take a gesture from an employee that wouldve made me call the Manager out. A lady simply asked for a lime, and the girl behind the counter stared at her for about 5 seconds, rolled her eyes, and grabbed the container the lemon was in and held it out for the woman to grab a lime. I couldnt believe it. I wont be returning to this Chipotle location, since its just around the corner from Moes.
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A Camp
I am originally from the kansas city area where i used to eat chipotle every day for lunch and then i moved to an area where there isnt a chipotle for hours... when i found out there was a chipotle here in montgomery and i was here on business i went in and ordered my burrito. the staff was super friendly and the facility was very clean however i forgot my credit card and the manager on duty worked with me and made sure i had a hot fresh burrito waiting for me when i returned!!! i would recommend this location over the several i have been to throughout my life
AM
Amaya Henry
I understand that some people are just straight up rude in Montgomery but, Just because you had a bad experience doesnt mean the restaurant is horrible. Every time I go there I enjoy my food. Its also fresh and hot. Stop being haters and give it another chance. DONT BLAME IT ON THE WHOLE RESTAURANT!!
ME
Meet Patel
I dont usually rate but I had to this time. Even after couple of complaints in person, employees do not know how to roll a burrito properly. One end of the burrito is always open. Tortilla gets torn apart every time. No one cares. There is no perfection. No other issues with this place.
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Preston Collins
New staff is sluggish and does not work very well under pressure. They are bad about not having everything cooked and ready to serve. Often I have had to wait several extra minutes because they were not prepared. They only work at a good pace when the line is almost out of the door.
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Matthew Newman
We had such high hopes after hearing so much about how good they are supposed to be. I feel cheated. Chips and salsa cost extra and are stale. No queso at all. A total of 4 toppings for your burrito. No jalapenos or onions. Its like a super crappy version of Moes. Seriously bad.
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Tamara Morris
Most disrespectful, rude and disgusting staff Ive ever met! No way should a reputable chain restaurant have people like these working! Ive been to other locations and would get A+++ service! I will continue to go to the next city for Chipotle, this is a disgrace!
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Kyle Brock
This place goes through workers faster than one of their burritos can pass through a human body. 50% of the time they will ruin your order, and ordering with the app is a no go as they will mess your order up guaranteed.
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EA Harding
As is to be expected at Chipotle the ingredients were fresh and tasty. The staff were super friendly and the manager even came out and chatted with us for a minute to see how we were doing. Good things as usual.
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Noah T.
Chipotle afficionado passing through on the way to Atlanta. My trusty burrito bowl hit the spot. The place was clean and the staff was friendly. 4 stars. Good pit stop. :)
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Aisha McDonald
The food was good as it usually is at Chipotle, however the workers werent very friendly and the seemed to be in a rush even though I was the only one in line.
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Will Butler
Loved it the humus is my favorite and the staff was never mean and the service was good and clean if you like mediterranean food I recommend this place
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Esmeralda Reyes
No food available at 7:29 pm waited 13 minutes +, the young lady taking orders very sweet and friendly, but over all not a well prepared store.
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adam maghri
Stuff are very nice, clean place, food is okey like its missing final touch, I come here twice a week, just feel like no tatste to it.
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Drew Douglas
The place and the staff are nice. I just didnt prefer to go here because I dont like cilantro. It seems like its in everything.
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nancy sandoval
I used a free burrito coupon. Chicken burrito with all the fixins was excellent! Clean restaurant and great customer service!
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Laura Harvey
The people at chipotle eastchase are fantastic! Friendly ,fun and fresh fantastic food! I always leave with a smile.
JJ
JJ Gonzo
Not nearly as good as the Chipotles in Georgia, but got the job done. I feel their ingredients could be a bit fresher.
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Camaron Kelley
Good food, employees are not great but line is short so we go through fast and dont need to interact with them much!
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sherri gunn
Staff very friendly and nice..restaurant clean...food hot and fresh...definitely will be going back
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Andrew Watson
Always a great place to stop for a quick, filling meal that doesnt leave you with greasy regret.
AL
Alfred Maynard
Always good food, especially the steak burritos and the chips. The staff are friendly as well.
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Della Johnson
Customer Service is Awesome and concerned. They speak when you walk thru the doors! Amazing...
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Wesley Barton
Horrible service. Hair in our food. No apology just oh you want a refund. Classic.
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Joe Birdwell
Quick service and a fresh product makes this an excellent place to grab a bite.
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Luis Israel Reyes Mayagoitia
As always, Gr8 service, great food, great yummy yummy time...i love it!!!
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Brittany Christen
Love this place! Food is great, fast service and friendly staff.
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Antwuan Stinson
Excellent food, clean, and the staff is very friendly.
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Jessica Bennett
Great food. Great service. Try the steak burrito bowl
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Tim Patru
Clean, great food. Head and shoulders above Moes.
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lamyra robertson
Ive been several times, and Im ALWAYS satisfied!
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Daniel McIntyre
Love their food, especially the Guacamole :)
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Lisa McLaughlin
Lettuce was soggy but chicken was great!
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Cintron Troup
Food was good, service could be better
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Antionette Worthy
GREAT food. Great service.
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priscilla bailey
Nice place they got
AM
amanda bluitt
Great Food!!!!
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Terrence Melton
Great!!!!!!!