Address: | 3691 Airport Blvd, Mobile, AL 36608, USA |
Phone: | +1 251-342-5101 |
Site: | panerabread.com |
Rating: | 4.3 |
Working: | 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 7AM–9PM 7AM–9PM |
WA
Wade Whatley
Late, 15 minutes to close, but the girl at the counter was pleasant. Received my pastries, even let me pick which ones I wanted. All was well and good until I put cream in my coffee. Little white floaters surfaced which is usually a sign of cream going sour. She got me more, and it happened again. Instead of just apologizing, the young lady asked if I put sugar in my coffee because, "...sometimes that happens when you add sugar...". I have been adding sugar to my coffee for decades. Not once has it caused the cream I add to it to curdle. Not here, my house, Starbucks, or even Waffle House. Instead of just apologizing and getting me a fresh cup, she felt the need to try to explain off the fact that the cream might be bad with an ill fated attempt to offer a chemistry lesson on how adding sugar to coffee can curdle cream. Am I a curmudgeon for letting this simple moment bother me so? Probably, but as a customer, I expect one thing when I exchange my money for your goods or services; to get in return exactly that for which I paid for. All I wanted was a cup of coffee with some sugar and cream. Instead, I get treated as if I am to simple to understand the science behind cream going south. Bad show all around. That is all.
SC
Scotty ST
The chicken almond salad sandwich is fantastic. Its a great sandwich, that has nice pieces of chicken, almond, celery and grape in the sandwich. The food took 5 min to prepare, which was really fast. Make sure to use your Panera card because you are able to get points, which means free things. The French onion soup is always a great go-to soup. The soup is best with a side of French baguette bread. The tables could have been wiped down better. The staff was very nice to me and told me some of their favorite meals from the menu.
DA
David B
Ive personally never had any issues with this restaurant, or franchise. This particular one seems to hire in a lot of college aged adults so sometimes they can be a little too chatty, but over all never hurt the time or accuracy much. In my experience, the food is almost always ready within 5-10 minutes, its always correct, the staff as a whole is friendly but sometimes ignores you unintentionally, but always nice. Their restrooms are clean and smell good.
SA
Samantha Moats
Much better visit than my last at this location. Manager Mike was quick to serve, and I was impressed with his willingness to push the MyPanera membership rewards - this is often neglected at other locations. I had the You Pick 2 with tomato soup and the Green Goddess Cobb - cant go wrong. Glad to see service remedied since my last visit.
MA
Maddy Chambers
Awesome customer service! I had my grandma who is older and uses a walker, and also a baby as well. When we were getting up to leave one of the girls working there walked over and offered to put our trays away for us. Then a girl walked from behind the counter and opened both doors for us! I really appreciate this.
FR
Francine Jones
The manager Jan seemed to be having rough start this morning. She offered no smile or good morning at 7:30 ish. While in front of her at the register I said good morning twice before she would respond. The reception I received surely impacted the taste of the food.
MU
Munaf Patel
Not impressed with these folks. They rush making sandwiches which are clearly thrown together sometimes fall apart as you try to eat them. For the money they charge you would think they can have people that work there who actually care but I guess not.
BR
Brad Goslin
Love Panera Bread as a franchise.. This location lacks a focus on getting orders correct. The staff are always very unfocused and something is wrong with my order 73 percent of the time currently. Management has been notified to no major improvement.
AM
Amanda Wilkins
Despite the huge effort to get into the parking lot (that is Mobiles fault, not them!), this is always a great place to eat. It was a short wait for food and the staff behind the register were helpful.
CA
Carol Guarino
I really enjoy Panera Bread. The food is always delicious. But, the tables seem to always need wiping down, and the floor cleaned. This may be a deal breaker for me.
RI
Richard Broxson
There were no clean tables anywhere in the place. When I asked the manager if she had been out on the floor she said why is it a message? I said its filthy and left.
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Trevor Scott
This Panera was randomly closed at 7:00 on a weekend, contrary to their posted hours, and we were very annoyed to learn this after driving all the way out to it.
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LOTR pottergirl
Delicious healthy options. Good choice if you are catering to persons with dietary restrictions such as Vegan, Vegetarian, Gluten-Intolerant and others.
AN
Andrea McCray
The food is very good. I like the layout of the restaurant. It is very conducive to having private conversations. It feels comfortable.
EL
Elizabeth Moody
A bit over priced for a salad and a sandwich. it is quiet and a great place to meet with clients and talk, or work on school work.
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Charity Abrams
Love it here! Quiet casual dining. Cozy settings. Good for small casual business meets. Great for working alone. Available wifi.
PA
Paul Unger II
Busy location, limited parking and accessibility. Standard Panerai bread with plenty of seating and good customer service.
MR
Mr Daniel
Food was good- not great. The place was busy and there were several empty tables that had dirty dishes left on them.
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Robin Driver
We have always been happy with the cleanliness, health rating, staff, taste and portions, not to mention free wifi.
MA
Marlon Gaines
The food is good but they are to expensive for me. I want stop going but it want be my first choice.
JE
Jean T Kiwiet
Yummy, pure food. Its a nice relaxing setting. Nice if you are trying to get away from grease food.
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rajesh kumar
Place is clean and kid friendly. Little romantic to sit and have a long conversations.
EA
Earl Was
Courtesy, efficiency, clean, affordable prices and delicious food!!! Yes! Ill be back
LA
Laurie Watson McKay
Such good food. And always fresh. Best soup in town. Love it here. Great atmosphere.
RI
Richard Williamson
Food is really good atmosphere is wonderful great place for a group of friends.
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Ruth Scott
Great for Lunch, amazing food and service. Always a great expereience.
D.
D. Williams
The foods good but way to expensive for soup, salad,and sandwiches.
GL
Glynn Dykes
Love it. Thanks. Hard location to get to but food well worth it.
MA
Matt DeBlaey
The food is good, but I always get sticker shock on the prices.
CO
Courtney Seals
Wow why I just found the best food I have had in a long time.
R.
R. Roman
Terrific food! Clean and spacious and great customer service.
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Hobie Henning
Good food and solid wifi if you need to work during lunch.
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Sharon Lewis
Place was untidy. Food not good that day. Spent to much
JO
Joy Austin
Friendly and knowledgeable associates. Nice atmosphere.
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Crystal Moss
I never have had a bad meal. Everything is delicious!
ME
Melissa Norman
I love Panera Bread, the food is always outstanding!
KA
Kandice Schwan
Food was excellent and the service was super fast!
TY
tYRannE liBRa
As always, great food. 4 star for the cleanliness
WE
Wes Allday
Nice lunch spot, free wifi, friendly employees.
DA
Darryl Richardson
You lost my business on the choice your CEO made
BR
Brandi Marino
Always good! I love the app and rapid pick up.
SH
Sherrie Campbell
The food is good and not too expensive.
FO
Ford Laden
Fun place for a snack and a conversation
JO
Joe Otto
Good place, wish it was a bit cheaper.
ED
Edmon Holloway
Im never disappointed with this company
LA
Larry Malone
The ambiance is always nice and warm.
MZ
Mz Lique
The service and staff is excellent