Address: | 2041 Wall St, Spring Hill, TN 37174, USA |
Phone: | +1 615-241-1003 |
Site: | hwy55.com |
Rating: | 4 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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F14TomcatAOC jordan
Visited the Hwy 55 burger place today on a tip from a friend and seeing the pictures on the internet. Arrived with a pretty packed house. Only 2 servers were available. 10 minutes in we got our server asking for our drinks needs. About 6 minutes later, the drinks came and we were ready to order but she left us. 3 minutes later she returned to take our order. Of the 3 of us, I had the Double Cheeseburger with everything on it but grilled onions and mayo. Food came out quickly but was missing lettuce and tomato and had onions and mayo. Didnt say nothing about the added ingredients, just brushed them off but did ask for the lettuce and tomato. When she brought it, she really, just tossed the basket on the table. She never came back to refresh the drinks. Just returned to issue the check without asking if we wanted anything else. We did want a Banana Split but, Oh Well. Maybe it wasnt her fault because she had so may tables to care for and was constantly on the move. The place needs more servers. Due to bad service and lack of concern for customers. No Tip Left. That is too bad because the next visit was to do the 5 Challenge I saw on a poster outside and would be ready for it. 1st time visitor, last time customer.
BR
Brad Sherp
They gave me the wrong size burger, and put bacon on my wifes pimento cheese sandwich after she ordered it without bacon. She sent her s back to the kitchen to get it remade without bacon, and they took half of the bacon off and sent it back to us (as if they were saying to f-off). Only after sending it back a second time, was it made without bacon, however they decided to replace the bacon with an unreasonable amount of mayo - which is highly unusual for a grilled cheese sandwich. My wife cant eat bacon because of dietary restrictions, but they didnt seem to care. The employees apparently are just high school kids who could care less about the food that they serve. I will not return.
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Rocky Frisch
I am reading all the bad reviews and have a hard time believing them. We go there about once a week since they have opened and the burgers are always awesome. Maybe people are just used to frozen tasteless burgers at fast food joints because Hwy 55 burgers taste like you just hand made them and put them on your backyard BBQ. The setting is so cool , love the oldies playing. The wait staff is always friendly, welcoming you as you come in. I have always had a five star experience and so have the friends Ive told who have tried it. It may cost a little more then the fast food joints but really, dont you wonder what goes in a 99 cent burger.
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Rachel Thompson
I really hate to leave a negative review but this was one of the worst restaurants Id ever been to. Service was ok. Took awhile for us to order our food. We were the firsts one in at 11am and the last to get out food after several people had come in. My dad was here visiting and we thought we would take him somewhere different. He got the grilled chicken salad, it did not look appetizing at all and the chicken literally smelled like fish. It smelled rotten. Was extremely disappointed in this restaurant. Will never be able to bring myself back.
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Daniel Hailey
Place was filthy. I dont think the floor has been swept since they opened. Waitresses were nice enough but service was extremely slow. Burger was nothing special and missing ingredients that were listed on the menu. Fries had obviously been made for a long time and were hard as rocks. The fact that theyre not included with the burger and cost extra is bad enough. Every table around us had issues with their orders. Below fast food quality food at a premium price. This place wont last long with all the much better competition nearby!
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John Abele
Many teenagers loitering in the restaurant, not seated and not eating anything -- seemed like they were hanging out with friends who were working at the time. This probably explains the long wait for service and food. The majority of the waitstaff looks like highschoolers which is fine, but they are in need of some training and supervision. Disorganized at best. Next time will goto macs grub shop down the road.
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Sarah Campbell
The atmosphere is very cute. Burgers are very delicious. My only issue is the service. A lot of young teens really trying hard, they are working very hard, but you can tell this may be a first job for many of them, so it can be a little slow and orders can be mixed up. However I commend these kids for trying and going out and working.
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Tiffany Snow
Slow. Food was cold once we got home(we live 5 min away) and the order was wrong. My husband ordered a bacon cheeseburger- there was no bacon on his burger. The cheese was not melted. I ordered grilled onions and instead got uncooked onions. This was like getting a burger at camp. Very disappointed.
EM
Emalie Podobnik
Burgers were good-fries a little bland. Super polite and bubbly staff. Shakes were awesome. I feel its a little too expensive for what it is and the size of the burger. For 23$ for 2 burgers, 2 sides of fries and a shake I expect the burger to be of larger caliber.
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Cheryl Christner
Great food, great service, and friendly staff. All of the food we ordered was excellent. The shakes are made the old fashioned way. I will be coming back. Update: I came back. If you like onion rings you owe it to yourself to come and order some.
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Rhonda Maxwell
Very friendly sevice, clean bathrooms and dining area, priced good and delicious food with big portions! I really liked the 50s decor and music. Nice family restaurant. No complaints from me. I Highly recommend this cool place to eat!
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Hugo Picon
Welcoming service, smiles all the time. Waiting time, well is not fast food. Burgers are great!! Price is up to 80% more than a burger on Fast food restaurant. Will definitely consider it next time I want a tasty burger.
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Beth Combs clifford
First time here. We were in the area for Andys and I saw this place so we had dinner here. It was fast,clean, staff was super friendly!! Music is great. We will be back next time we are in the Area from Nashville. We loved it
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Tammy McWhorter
That was the worst service and the worst whatever you want to call that thing that was supposed to be a burger? I wont be eating there, nor will I recommend a burger place with no meat on their burgers to anyone!!
TO
Tony Trombo
Nice little place. Nothing special and really not any atmosphere for a chain restaurant. The buger was smashed a bit and extremely runny. Needed a fork to eat it. Lot of Frys for the money. I may go back. Maybe.
JU
June Stevenson
What a great friendly staff and the food is just as good. The custard - ice cream is just one reason to make a trip to Hwy 55 Every time we go we try a new item and we havent been disappointed yet.
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Holly Reilly
Because of the way they seat and assign tables to servers, the service is slow. Getting your food is also pretty slow. The food is pretty good, your usual burger joint: burgers, fries and shakes.
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Brian Turner
Great environment, excellent service and amazing shakes. The burgers are greasy however never undercooked. You need to try a milkshake though, very delicious but not as good as other places.