Address: | 4300 W 41st St, Sioux Falls, SD 57106, USA |
Phone: | +1 605-361-6666 |
Site: | pizzahut.com |
Rating: | 2.1 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Brianna Gomez712
Horrible horrible expierence was told my order would take up to 2 hours so we decided to go ahead and wait the two hours. After one hour and thirty minutes we called to ask and verifie they would be making it fresh, and not an old pizza already made an waiting to be delivered for two hours, so the managers says yup its just about to come up hang up the phone. It has now been two hours and ten minutes since we originally called and ordered so we call and ask wheres the delivery drivers no answer get sent to a phone service they call the Pizza Hut since the Pizza Hut is not answering and ask about our food told our food would be comped and a credit fine but what about our food our family is still hungry they say its on their way well we order dominoes after the call, because we are starving at this point and its getting late, they show up the same time as the Pizza Hut, for a grand total of four hours waiting for our Pizza to be delivered. When we received our order it was wrong and cold, we ordered 16 wings received 7 Pizza was wrong toppings and we didnt get our desert or pop. Oh and we did get ahold of the store they offered a discount if we pick it up or else a two hour wait. The next day we decide to use our credit we call they confirm we have a credit and so our ordered should be on its way I decided to change a Pizza the female says ok just do it online again. I do and call back to confirm the credit but this time she says we have no credit and states that she is the only female working and that she did not talk to me five minutes Pryor about having a credit
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Alysha Veen
Horrible customer service. Ordered food and when it came the cheese sticks had barely any cheese and the pizza was awful. Called and they said they would give us a credit to use next time we called. Called a few days later and they said our past order didnt exist (even tho I had the receipt in my hand saying otherwise) and that we didnt have a credit. After talking to a manager we finally got the credit and after we placed the order the worker made sure to tell us that he was making a note on our file that we received a credit for an order that didnt exist. Dont bother with Pizza Hut call dominos instead much better service and if they mess it up they will resend it or mail you a gift certificate
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Carla Thielbar
Every time I order from this Pizza Hut they mess up the order. They are always forgetting to bring the soda, or the sauce, or they bring the wrong pizza. They do not care when you complain. They offer to credit your account, but the next time you order, they have no documentation of any such credit. Basically they charge you for food that they never bring. They are unapologetic and rude. If you order delivery from this Pizza Hut, expect to not receive your complete order, I dont know, maybe the delivery drivers piece a meal together by taking parts of everyones delivery. Either that, or no one at the store can read a receipt to ensure your entire order goes out the door.
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Catherine Danielson
Ive ordered several times and was given the online special because my address doesnt work to order online. So we were going to order tonight and was told we could not have the online special unless we order online. I explained we have before and the website online doesnt recognize my address asked them to fix the address so that we could and said they couldnt. I will no longer order from Pizza Hut. So we ordered Papa Johns online and will be from now on. Very poor customer service at Pizza Hut.
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Notmy RealName
Ordered two medium pizzas about twenty minutes ago. Barely any toppings were present and the crust quality left much to be desired. It seemed as if it was a day old lunch room pizza. Highly dissatisfied. Called them immediately to inform them of quality issue and was placed on hold then relayed to another person who apologized and promptly hung up in my face mid-sentence. I didnt desire compensation or another pizza so the abrupt hang up was a bit much. So I decided to leave a public review.
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Alex Watkins
Ordered pizza at 7:00. Its Saturday night so I assume they are busy. 8:15 I call to ask where the order is at. They have no idea and say the order will be out Im the door in two minutes. Call back at 8:40. Order hasnt been made or was lost. No call, no message, but still a charge on my card. They offer to still send the pizza at no charge but it will still be an hour because they have to go in order. Apparently misplaced orders get sent to the back of the line. On my way to taco johns.
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A Private User
Overall feeling was good. Great prices. I order a Handtossed pizza and a two liter. It told me the estimated time was for approx 40 minutes. I received my pizza and soda in about 20 minutes! Very friendly driver I must add. Came in the next day and order inside the store. Very dirty looking from the outside and I found out they were out of MD two liters. I understand things like this happen. Cash taker wasnt exactly friendly but wasnt rude. Great company!
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Matthew Norman
This place is horrible. Ordered barbecue boneless it arrived looking like they squirted a liitle bbq on there. Ordered family size cheese sticks. They forgot them. When they finally brought the cheese sticks, it was a single order with no sauce. The food was cold on arrival. The 2 liter was warmer than the food. And it was only a half mile away. Fire everybody and start over. Matter of fact just shut it down. Complete failure
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Bret Allen
Plain Just Sucks, Driver was rude, Pizza was late. Supervisor pretty much to bad, I will give you a free one next time. Told 40 minutes 1 hour 20 minutes late it arrives, then told. Well we are closing no you cant get your money back. I better hear from someone other than the manager as I see from other posts this is a bad place to get pizza from. To bad as I like Pizza Hut.
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Thomas Marshall
Pizza is always good, that if the food make it to your house. Not good service at all. Week back Called for a delivery and it never came. Then tonight waited for almost 2 ½ hours for a pie and it gets here not even luke warm. Horrible customer service is not cool but w/ the food getting here late and cold I cant respect that.
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Nathan Rham
I have ordered here several times and tonight was the straw that broke the camels back. The pizza showed up over a half hour late and it was ice cold. This happens all the time from this location. I would stay away from this place unless you like slow deliveries or items from your order not show up, sauce cups for instance.
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Mark D
My wife and I love Pizza Hut but this one is terrible. Ordered Honey BBQ wings, a couple mediums, and a double order of breadsticks off the $5 menu. Picked it up, drove 15 min home, and realized they only gave me one order of breadsticks and there was no sauce on the "Wings", they were more like chicken nuggets.