Address: | 5 E Linden Ave, Miamisburg, OH 45342, USA |
Phone: | +1 937-247-0708 |
Site: | loveamycakes.com |
Rating: | 4 |
Working: | Closed 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM Closed |
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Abigail Geiger
I got my wedding cake from Amys Cakes and half of it never made it to the wedding. Amy delivered the cake to my renue about 10 minutes away from her shop. As soon as she left, the topper she put on fell and destroyed some of the cake so we called her to come fix it. She fixed the topper but the whole bottom layer of the three tier cake was sagging and fell completely apart before my wedding began. Thankfully the top two layers were able to be saved by my decorator. We called Amy and she would do nothing about the fact that we didnt even get to have half the cake she delivered. She said read your contract I am not obligated to do anything even though the cake stability was her doing. Horrible customer service and cake design/structure! I would advise not buying from Amy if the cake means anything to you!
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Alex Beltran
We called them multiple times about setting up a cake testing over several weeks in December/January, but we never got a call back from anyone. My fiance ended up going in to talk to them about it. She specifically asked what we needed to do for them to hold the date for us, and she was told that nobody had booked them for that date, and it was far enough away to not worry about it. She booked an appointment for a cake testing for our wedding with them, but they cancelled it about 2 hours before. We were told they had someone who had booked and paid them for another event. Horrible customer service. I would HIGHLY recommend Ashleys Pastries in Oakwood for any event. They are very reasonably priced, and very easy to get a hold of.
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Adam Geiger
Going with Amys cakes was by far the worst decision of our wedding. Our cake fell apart and we were unable to eat a good portion of it. Had Amy shown any bit of empathy for our situation, this review would look quite different. However, Amy made it clear customer satisfaction took second to making a buck and informed us that they do not guarantee the cake will last through all we needed it to last through. Needless to say the cake we received was well below average in quality and structural integrity and I would highly recommend that you not purchase a cake from Amys cakes because if you have problems you will be out of luck and she will do nothing for you
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Elizabeth C
We got Amy Cakes for our wedding and we were really pleased! When we went to the taste testing, it was amazing! They gave us huge slices and a lot of flavors of the cakes and different icings. They even boxed it up and let us take it home because we couldnt finish it. They were cheaper than any other place we had looked at in the area and Amy herself was so nice and helpful! They delivered and set everything up the day of and the presentation was amazing. The cake was a little bit drier on the wedding day then we had remembered, but it was probably just sitting out a little bit at our table. Overall, really impressed and would recommend!
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Mackenzie Hurley
Absolutely LOVE Amys Cakes! They designed my daughters 1st birthday cake and smash cake, we were blown away by how beautiful they turned out! They really went above and beyond to make the cakes extra special and perfect. We ordered a strawberry cake as well as a vanilla, the flavors were strong but not overbearing or artificial. The buttercream had a perfect balance of sweetness and lightness. Unlike some of the other bakeries around here (elé) you can easily tell Amys doesnt use boxed cake mix. We are extremely impressed and grateful, and well certainly continue using Amys for our future orders.
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Mallory Hall
I had requested a style of cake that they did not make for a baby shower. I sent them the picture and when I picked up the cake I was very pleased! They had pulled off the design flawlessly and the cake was moist and delicious. They actually added the cake to their online catalog and used our cake for the picture. I have never had any issues with them and I will continue to do business with them for all my cake needs. Customer service has always been friendly and quick. FYI The cupcakes are amazing! Always made fresh everyday and the flavors are wonderful. I would recommend to Anyone :)
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Matt Miller
Ordered a birthday cake and the middle of the cake had sunken down after baking it. To cover this up they filled it in with icing. The edges of the cake was ok but the middle was too rich with extra, extra thick icing. Most people refused to eat it. Problem is you do not know about this mistake till you cut into the cake and by then its too late to do anything. As a small business I understand the value of profit but quality should not suffer. A new cake should have been baked before icing was ever done.
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Taylor Jones
Ive been ordering with Amy since before she opened her shop and weve had nothing but amazing service and experiences for years! Her custom birthday cakes for my little boys are always phenomenal and taste incredible...weve turned several friends and family members to Amy for all of their dessert needs as well! You cant go wrong with her cakes or cupcakes...and desserts are delicious too. We like to surprise our boys by stopping by her shop for a quick treat some weekends! You wont be disappointed!
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Katie Markowitz
After initially have a miscommunication about a cookie cake, they took a last minute order for my daughters birthday party and knocked it out of the park. The cookie cake was nice and thick and had the best taste of any cookie cake any of us had eaten in the past! In addition, the decorations were perfect with edible glitter capping it off. My daughter was thrilled, and all the guests raved about the taste and design. Thank you for helping make her birthday party a success!!
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Lawrin Demo
Over priced and low quality. Cake for my daughters first birthday, left my wife extremely upset over the price we payed and the quality of cake we received. After calling to tell them I was greeted with nothing but excuses and what I would have paid somewhere else. Got a nice sorry from them thats it, that goes a long way when you upset the mom on her daughters first birthday. NOT. Not happy and will not be returning.
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Jenn Rees
tried to book them for my wedding, called to schedule a consult and was told I needed to email to schedule. that was fine, but they would hardly ever email me back. it would be over a week between emails and only after I sent a second email. they told me that they "may" have an appt on that friday. I told them when I would be available and that was over a week and a half ago and still no response.
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monica smith
I would like to thank Amy! After a misunderstanding of some desserts we ordered Amy made it right. I have always loved their goodies and should not have have been so quick to judge. I will continue to bring my family the best tasting, top of the line edibles for all occasions or the times i just bring my grandsons in for cupcakes
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Hannah Wilhelm
Amycakes has done all of our cakes for 6 years including our wedding cake, graduation cake and many anniversary and birthday cakes and more. Always beautiful and delicious! Their carrot cake is my favorite. Great treats aside from the cake as well. My favorites are the salted caramel bars and frosted sugar cookies!