Address: | 3480 Lakeside Dr, Reno, NV 89509, USA |
Phone: | +1 775-828-7366 |
Site: | redhutcafe.com |
Rating: | 3.2 |
Working: | 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM 6AM–2PM |
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Ashley Rains
I was told this was a good, local place to get breakfast. I went in when there were only about 5 tables, all 2 people or less. It took them about ten minutes to just come and acknowledge me, other than the girl who seated us getting us our water. When we ordered I also asked for coffee. The waitresses were all standing at the counter talking to 2 kids sitting down. After about another 10 minutes, and her not paying attention as I stated as she tended to other tables, I asked for my coffee as she stood at the counter talking. I got my food quick but never once revisited by an employee. The manager came and let me know 5.99 is the correct price for the two pieces of French toast I ordered...which is insane. I asked to speak to the owner and a young girl walked up, which obviously does not run the place. I will not be going here or recommending it ever. Dennys is cheap breakfast that is always busy, and I would go there before even considering this place. Waste of one gorgeous building.
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Sabby Cook
These stars only go to the kitchen staff. The food we had was phenomenal! The wait staff not so much. Our waitress did not check on us after we received our food, we received no refills on drinks. When we finally received our food (after a long wait of over 30 minutes) the waitress forgot to bring the side of toast we had ordered. She set down the ticket and it was written on there, but we didnt get it until I mentioned that it was still sitting on the counter. By this time the glob of butter they put on it had made the top two slices all soggy while the bottom received none. After all of that, we tried for five minutes to get someones attention to get a box only to be ignored. In all, the food is pretty great but the wait staff need serious help and training in customer service.
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Ben Dover
We walked in and were seated promptly. So far so good. Then the waitress takes our drink orders and proceeds to spill coffee all over the table and the floor. When she walked away, I assumed that she was getting a towel to clean up the mess... NOPE. She brought us silverware and walked away. So we cleaned it up with one of our napkins. When we received our food, we were left with the check as well. Thats the last we saw of the waitress. All and all, my food was decent but my boyfriends was awful. This place is literally only run by UNR students in need of a summer job. I havent seen anyone over 23 worker here. Save your time and go to Pegs or Squeeze in.
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Otto Braun
I try really hard to like this place, and it just doesnt work. Every time I come here, you never see the same employees as the last time. The food is usually undercooked. And the service is just completely awful. Ive been sitting here for 45 minutes, I just got the water I ordered 25 minutes ago. And Ive seen two tables that came after us receive their orders. Ive watched one, walk past tables that seriously need to be bussed 5 times. And their mens restroom is in serious need of cleaning. Hire some smarter employees, you have a bunch of airheads working in here.
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Randy Amestoy
Worst customer service ever. Double charged my credit card, when I called and made them aware I was told by the "manager" of the Reno location that any credit card refunds had to be made by the "owner" and that he would inform them of the double charge. Fast forward one week later, multiple calls to my bank, red hut and red hut company LLC and no response...not one call, nothing. The food is okay but as of now I paid around 25$ for a f**ing grilled cheese sandwich...save your money, save your time...go somewhere that is actually a local hangout....PJs comes to mind.
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Karena Carpenter
Servers completely unaware of guests. Ive had to actually walk up to the prep area to get their attention. Food is sub Dennies level with hash browns drowning in oil and undercooked. Eggs not cooked as asked. Ambience is a mix of Christmas music and loud EDM from the kitchen. Basically a bunch of stoned high schoolers running the place with no management in sight.
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Reece Gastelum
Having been to the Red Huts in Tahoe and Carson, I was expecting much better service and quality of food here. Our waitress spilled coffee all over our table, said, "oops," and walked away. Seriously? The food also was mediocre compared to all the other locations. Service was overall awful. Wont be back.
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Michelle Falk
I loved this place because it is decorated in all sports memorabilia and has an old time diner theme. Even has the ice cream and shake counter. The bloody Mary wasnt so good. The food was good, not the best. Just the whole old diner, 50s feeling was awesome. Definitely have to visit once.
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lita galindo
The first 2 times I went in, the food was so awesome,service wasnt too bad but the last 4 times; MY GOD...NO. disgusting,under cooked burgers AND felt really sick and in the bathroom all day after. I dont know what happened; new cook? How do you mess up omelettes??? No,Never again.
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Micah Miller
The stars go to the cooks ONLY! The food is great but the service is awful! We saw our waitress three times: to take our order, bring our drinks, and bring our food and check. There were 2 other tables. This place desperately needs to train their servers how to do their jobs!
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Tracey Heredia
Thought this would be a great spot for a quick bite, 45 min later and still sitting here hungry. Id hate to know how long it would take on a busier day! Pretty ridiculous.
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Bonnie Hawkins
The food is quite delicious but the service is not as great as the food is. The food is ok if service is ok but its not wonderful so I have to give it a four stars
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Lissette Garibay
The food was delicious though I had to ask for utensils and napkins. I do recommend this hidden treasure. I like all the history displayed on the walls.
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John Williams
We love this resturant; however, today the waffles were flat as pancakes and like cutting cardboard. New cook? The serving staff were amazing as usual.
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jeffr 628
I had a wonderful breakfast sandwich there this morning. I cut into it and the egg and cheese just oozed out over my hash browns. Just delicious! Mmm!
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Laura Rovmere
Great service and great good. The restaurant atmosphere was nice as well. 5 stars.
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Naomi Moran
The food is always good, but the service is hit-and-miss.
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Andy McNutt
Great food and great service every time Ive been here.
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Daniell Hoznor
<3 nothings better than friendly ppl at a lovely place!
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duane Gillies
Staff was friendly food and prices are reasonable
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hawk mata
the breakfast is the best in our area!!!
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ashley ball
Great food! And staff is really nice!
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Jim Milligan
Great waffles!