Address: | 5899 Northwest Hwy, Crystal Lake, IL 60014, USA |
Phone: | +1 779-994-4180 |
Site: | whichwich.com |
Rating: | 4.5 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM |
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Teresa Metrick
My husband and I stumbled upon this place in search of a sandwich shop. We had never been so we decided to give it a try. The ordering was confusing so we asked for help. The owner (we think) was incredibly enthusiastic and helpful. He guided our decisions (crossing out half of what we had picked... Silly newbies) and constructed a sandwich that only a person with a thorough knowledge of their product could construct. I had the roast beef au jus with giardiniera... Shut the front door to the sandwich shop. Honestly, the au jus is what makes this sandwich redic, but I was not disappointed with the quality or the portion. And I will say... I was hesitant about the giardiniera as I am not a girl who likes a whole lot of garden greens on anything, but the chef suggested it and he was right on. My hubby had the Cuban. He said it tasted like a real Cuban and was fantastic. Again, the chef suggested the crispy onions as an add on and that man knows his stuff because YES!! I had a bite and I LOVED it. Im going to have a hard time choosing between my sandwich and his sandwich the next time I order. Yes, it will happen again because this place is worth a try. The one thing I will say is that I feel like our experience was super positive because we went on kinda off hours (3pm ish) and got undivided attention. Im not so sure that would happen if you went during lunch rush and were first timers. But for real, do yourself a favor and try! :)
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Doc Campbell
Have you ever had a dog do a trick for treat...? Here fiddo, you want this, paw, paw, good dog, here you go! Yeah, thats what its like ordering from Which Wich. Seriously? I need to pick out my bag, fill out what I want and then hand it to a cashier so she can ask a bunch of questions and then redo what I just did to get my order placed? Whats funny is that, though they had me doing their job, I cant remember being offered compensation for all of my hard work and effort... To feed myself. This place is a joke, plain and simple. I know the mindless masses will flock like drones to the latest craze. I just hope that a few of the hungry and enlightened individuals, who unknowingly grace this suburban turd with their presence, have the fortitude to run in the opposite direction when they realize that this companies concept of creativity involves their customers jumping through hoops.
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Rosemarie Aiello
Today was my first time here. Was looking for a new place to try out for a casua lunch work meeting. Found it on my United Dining account. A little different and confusing ordering from a bag the first time but, it makes sense once you get it. I had the 7" hot chicken pesto with provolone and caramelized onions and chose to make it a meal with chips and regular drink and ordered a brownie. The bill for 3 of us (different sized orders) was around $35. Bathroom was clean. Owner came up to talk to us wondering what we were doing (almost 3 hours). Made sure everything was ok and even brought us a nice warm cookie. Will definitely go back again when in the area (and Ill be sure to get the owners name for future conversations). Thanks Which wich for a great lunch!
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cindy li
Exceptional service by the owner, Harry. I was stranded in the parking lot in front of Which Wich on my way back to Rockford because my car battery died. He pointed me in the direction of a nearby auto shop where I was able to get jumper cables, then he jump started my car and gave me advice on where to go from there. He went out of his way to help me out, and I appreciate that immensely. I didnt know the area and had never had a battery die on me before. If it werent for him, I would have been stuck there for much longer! I also love that I can customize their menu to fit my vegan lifestyle. I highly recommend this location.
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Dylan Batton
To be honest, I dont come here for the sandwiches. My favorite item on the menu is the shake. A large shake costs five dollars and it is well worth it. The cup is huge and the ice cream is delicious. One oddity of Which Wich is the drive thru. Customers order their food using a touch screen without interacting with an employee. In my experience, this method takes longer but allows for greater control of what youre getting as you actually choose what you want rather than guess what options are available.
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Justin
Ive been to this location a few times. The staff hasnt changed much, still look like they cant wait to clock out. Tables, drink machine are almost always dirty or needed a good wipe down. Both garbages are full but looks like they are short staffed today. Hope owners can turn the facility quality up. Food is par for which Wich. Make sure to park in the back not front.
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Amanda Taylor
first time coming here and the experience was very pleasant. The manager/owner? seemed passionate about his business. there were some unruly kids trying to sell things and acting rude and he kicked them out and sincerely apologized to me even though I knew it was not his fault. The sandwich was great too! deff coming back here!
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Schulenburg Realty, Inc.
Great variety of sandwiches but a little on the pricey side. First timers will need to get used to the unique way to order but, once you figure it out, the next several times youll feel like a pro. Great service from helpful employees. Very clean environment. Plenty of seating. Give it a try.
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Brett Mears
Great Subs. It does seem that most people that dont like the place struggle to grasp the concept of writing on a bag instead of talking to the sandwich makers. They never have problems with quality just are to traditional or some crap.
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Scott Krueger
Amazing experience eating here, sandwiches were delicious and the kids loved how they got to build their own own Which. The owner was on site and his recommendations were spot on for every Which. Well be coming back here again!
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Travis Poole
Just ordinary sandwiches with a very confusing and annoying way of ordering. Much better sandwich shops in the area like Jimmy Johns and Jersey Mikes. I would definitely not recommend this to anyone.
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Thornton Powell
I attended their Grand opening and my lunch was terrific. The food was great and so was the service. I decided to bring some sandwiches back to the office for others to try as well.
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Joe Schmidt
A very nice step away from Subway and Jimmy Johns. The food here honestly tastes very well made. The owner also is very enthusiastic and overall very nice.
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Carrie and Mike Calhoun - Maxwell
Great store. Manager is friendly & polite & takes good care of the customers. High energy place ... & the sandwiches are really great.
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Michael Fisher
Great sandwiches you design yourself. The owner is so friendly. Staff has been well trained to help you if you are undecided.
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Josh Martin
Was good food. Could have used more veggies. The bag ordering is a little confusing at first.
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Devin
Good food, you pick the exact type of sandwich you want without uttering a word. Try it out.
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Adam V
Owner is very hands on, always asks if you like your wich. My favorite sandwich shop in CL.
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John K
Clean attentive good prices great sandwiches definitely would recommend this to anybody.