Address: | 7450 W 52nd Ave, Arvada, CO 80002, USA |
Phone: | +1 303-423-6585 |
Site: | huhot.com |
Rating: | 3.8 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Alys Wiedmaier
My husband and I have gone to this location for since it opened. Its always been really good and filling. We stopped going due to service. We recently decided to give it ago again. We walked in and it wasnt busy busy yet which was nice. We were sat by the manager who let us know our server would be by shortly to get our drink order. So we waited and waited some more when finally this sweetheart of a manager (that sat us) realized no one had been by. He selflessly paid our bill and would not allow me to tip him. I cant recall his name I want to say Brian but Im not 100 % on it. I will still go back as the food is good and hearty. I never expect much in the way of service but as a manager he is a gem and I could tell he cares about his restaurant and customers. Keep up the good work!!!
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david lewis
I like this place as a quick alternate to slaving over making stir fry at home. The line has a ton of ingredients that you can add to your bowl to have grilled, and I certainly think that is one of the biggest appeals of this place. They have a ton of sauces to choose from, but boy some of them get REALLY salty. The boys working around the grill are always courteous and make sure to try to entertain you while youre standing around waiting for your food. I did order the potstickers last time, and they werent the greatest. Seemed like they had been flash fried from frozen really quickly so they were almost chewy, which kind of put me off. They flavor was there, but if something is fried, I expect crunchy! The service is fast, the food is good, and its priced reasonably - will definitely be back!
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Erin Mcginnis
The hostess was great! Shes the only one who gets a star. Never actually ate the food because i was completely bewildered to watch my food burning on the the grill for at least 5 minutes never once being turned or mixed like other peoples food. The finale straw was the grill cleaning while food is being cooked right next to it. I was so horrified and sickened when i watched dirty grill water being pushed into my cooking food but the flying corn kernals from the cleaning that landed squarely in my still neglected food had me running from the place as fast as i could! Disgusting! I cant believe they dont seperate the cooking food from the cleaning slop! How does this past health and safety?
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Kathy Chmiel
I had high hopes for this restaurant. We went to this location after the wait at the westminster location was an hour long. When we arrived the hostess said shell be right with us but she left and never came back. Our waitress seated us and was very prompt and efficient. The meat was frozen, the vegetables looked days old and the flat top grill looked very dirty. The chef kept hitting the spatulas against the side of the dirty flat top in between piles of food. We almost walked out but had come too far and decided to give our plates a try. Bad idea. The food tasted as bad as it looked so we got the check and went to a drive through for dinner.
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Brian Hartman
We have been to several HuHot locations and have had many great meals. However, this location was the dirtiest location we have ever been to. We waited at the front door for about 5 minutes for the hostess to come around and seat us (we were in the front of the line). The floor was littered with food. Many of the meat and veggie tubs were empty or nearly empty. The sauce station was soooo dirty that I cant even begin to describe it. There were empty tubs of sauces stacked on the floor next to the the sauce station. There were clearly no employees assigned to cleaning duties. We will NOT be returning to this HuHot location.
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Linda Reed
Selection of food is good, but they need to pay more attention to cross-contamination for those who are allergy sensitive. Youll often find sauces that are cross-contaminated from customers who have shaky hands when spooning sauces into their bowls. Not just the sauces, but oftentimes youll find that someone used the same tong/spoon from one food to another. Lines are really long during lunch and you can easily eat up your lunch hour waiting on the cooks. On a very positive note, the staff is very friendly and willing to help, and the meat and veggie selection is superb.
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Brittney 3Mattson
Used to go to this place all of the time before they lost the great wait staff. Watching the slow decline was sad. The last and final time we went. The restaurant was filthy and unblocked. The owner was walking the food line and didnt clean up or restock or ask an employee to do so instead she was sending employees home. I found this very sad we were very good patrons of this restaurant and will not return or recommend to anyone. The real problem lies with horrible management. The owner is nice but clearly does not know how to run a business.
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Kate Kerr
Okay, I am absolutely stunned at the reviews Ive read, so Ill be far more honest. DO NOT EAT HERE. If you like frozen meat, frozen vegetables, and overly sweet sauce, this is the place for you. I would have been happier going to Kings and getting a $.99 frozen entree than eating here ever again. Everything was chewy, the service was just okay, and now I feel very sad that I spent so much money on garbage. Im only giving it one star because google forces me to. The best part of my meal was my Blue Moon, and HuHot had nothing to do with making it.
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Alan Loo
Im not sure what the others problems are. Mongolian BBQ is pretty simple gather all the ingredients, create your own sauce, and they cook it for you. If you dont like it then you suck. I went to this place with my buddy, it was clean, fast and friendly. Where else are you going to eat all you want for under $10? I missed this place after moving from Texas over 10 years ago. One of my favorite places overall.
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Mike Campbell
Was seated fast enough, then had to wait 10 minutes before any staff did anything for us. Paper thin sliced beef, pork, chicken and some other items to choose. Around the grill edge was tons of old food. The cooks kept slapping their spatulas on all that old food. It was gross. Staff was just short of rude. I will never return here until it becomes something else. With my experience, it wont be too long.
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Tabitha Van Moort
We just ate here and we were very happy. Our family was seated as soon as we walked in, the restaurant and buffet area was very clean, the cooks were very friendly and our server wasnt terrible, just a little slow. When we arrived they were out of cilantro, but that was quickly refilled though the potatoes remained a bit squishy, but overall we were very happy with our experience.
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Mark Beard
Not Mongolian BBQ!!, corporate franchise, over priced fast food at best. Egg drop soup was more like egg water. Pathetic food turner trying to be like a trained Benihana chef, kept dropping spatula on grill after many failed flipping. This place always burns the food on the grill top. Want the real thing, try Yuan Palace Mongolian BBQ off Arapahoe road, you wont be disappointed.