Address: | 6502 Antelope Rd, Citrus Heights, CA 95621, USA |
Phone: | +1 916-729-6860 |
Site: | locations.popeyes.com |
Rating: | 3.3 |
Working: | 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–10:30PM 10AM–11PM 10AM–11PM 10AM–10:30PM |
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Anthony Silva
Tonight was the worst experience at this particular Popeyes. We ordered 4 combos but only got 3 fries. I went and asked for the missing fries and was told a fresh batch was coming up and he would bring them out. I never saw them. I ordered a 4 pc combo and told the kid I wanted mixed, 1 of each piece of chicken. I got 1 wing and 3 breasts because he "couldnt find" and other chicken. All of the tables were a mess. We picked the cleanest one but I still needed to ask for napkins to wipe it off. Oh yeah, there were no napkins available where they usually are. I then went up and asked for 3 boxes for our left overs and told him I didnt need the missing fries. He acted like he had no idea what I was talking about. We live near a closer store but dont go there because this type of stuff happens there. Did not expect it here and for as much money as we spent I am not happy at all. I will be contacting the manager in the morning.
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Beverly Phillips
This was by far the slowest and the most attitude filled popeyes I have ever been to. There was a crew of 5 people (of what I could see), and none of them paid attention to the 6 customer that came in to buy food. The gentleman who helped us was generally pleasant. Firstly i was sitting for 30 minutes and had to watch as the employees who were supppsed to working joking around with those eating their lunch on break in the dining room for most of that time. Then seeing my lunch growing cold that was already prepared. (And when I say that, I mean I could see everything behind the counrlter.) Then when I asked for a refund. I almost had to wait almost equally as long for who looked like the manager to give me my money back. It was obvious that the staff had no respect for their boss or workplace. Too bad. I liked popeyes, but I will no longer visit this one.
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Chris Gonzales
Stay away from this Popeyes!!!! The last 2 times we have gotten takeout from them, they have shorted us what we ordered! We ordered a 16 piece Family Dinner. Got home and started eating! Found out we had 15 pieces and 2 breast, 2 legs, 6 wings, and 5 thighs for a $38 meal!!! The last time we had issues was for the same thing! They shorted us breast and gave us a bunch of wings! So, apparently no one there know how to pick out the pieces! I tried to call and the phone rang until my carrier disconnected the call because it wasnt picked up! I called again and it almost did it again before a girl answered and I was informed the manager was on break and would not be back for 30 minutes! Beware of the bait and switch at this location!!!!! You will not get what you pay for with your hard earned money!
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Jenine Papotto
The staff is very friendly and very accommodating for special orders I go there every weekend for my mom because she does not have a Popeyes near her and she only wants dark meat and I have to get as many pieces as I can for her family and they always accommodate with a smile. The food is always fresh and delicious and Ive never had a problem the entire five years Ive lived in this area drive-thru is also very accurate I never have to double check my order
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Tyler G
I usually love popeyes but this one is not very good. I thought the first time was just a fluke, but second visit confirmed it. Very small chicken portions, not fresh and crispy the way it should be either. They were out of ranch dipping sauces and ice tea... hours before closing...obviously not managed well. I just read the reviews of other popeyes nearby and it sounds like they are probably owned by the same people. Good luck if you go
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Gary Evans
I visited at noon on Wednesday. I ordered the Wed special...3 spicy tenders, fries or mashed potatoes, (I upgraded to red beans & rice for $0.50) and a drink. The tenders were all dry and lukewarm. The red beans & rice and bisquit were good but also barely warm. This is the 2nd Popeyes location Ive been to with dry barely warm tenders. This used to be the only fried chicken place Id go to but I may have to change that.
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Rellz2 TNG
This is probably the WORST Popeyes Ive ever been to first off I ordered TWO orders and they put both my orders In one box then they gave me a leg that just looked like a fried bone with no meat and then they made us buy our biscuits for the Tuesday deal when at the Popeyes on watt and elkhorn gives you a biscuit If you dont like getting what you paid for the. I suggest you dont come here
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Bill Horbaly
I thought I would give Popeyes a try but was disappointed. I was in a hurry and tried the drive through. I had a difficult time communicating with the person taking my order. I only wanted two items but was sold a combo meal with four items. She said it was cheaper but for $9 I dont think so. I didnt have time to go in and figure things out...
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James Sprenger
I like Popeyes. Took Grandson with us he had to be changed... because it happens. Grandma took him into female restroom low and behold no changing table. Popeyes your to big a chain to not have changing tables in your restrooms. At the store #10545 you have a plethora of room in both restrooms. You need to step up your GAME......
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Darin Plunkett
If I could, I would give no star. The girl that helped us mind must of been somewhere else. She didnt pay attention to what we wanted to order and then picked through the chicken a literally gave us the driest and smallest pieces they had. Will never return to this place again
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Jake Mendoza
This location has gotten my order wrong 7 + times. Thats more than any other restaurant I have ever frequented. I love Popeyes Chicken and mashed potatoes so I just hope that in the future they hire folks that pay a little more attention to detail.
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Dan L
Rudest drive thru waitress ever. 7/11/2016 . Young African American lady never said Hi, Bye, and had an attitude despite me being super polite the entire time.. Not sure how she has a job there. I wont be back.
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Melanie Setzer
Messed up my order. I ended up with a large order of coleslaw instead of a regular Mac n cheese. A huge come up if you like Cole slaw I guess. =/ Everything else tastes good though.
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Chris Rymer
Service is bad. No sanitation practice here. Food is cold. I watched a worker drop a whole tray of chicken on the floor pick it up and put it under the heat lamp. Dont eat here.
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Kevin Murphy
Love me some Popeyes. This location is great because they still make the shrimp Po Boy even though its off menu. Dont wreck this fine dining establishment Burger King!
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Nylah n
Horrible customer service, all of their workers seem childish. Will go back because I like chicken ,but I have no problem voicing my opinion to any one of the employees
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Justin Le Roux
Fantastic comfort food. No better fried chicken anywhere else. Not too expensive, good for those without time to cook or looking for a quick meal.
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William Medeiros
Filthy, food on the floor in both the kitchen and dining room. Five on shift but no one to clean up. Everything is empty and no ice.