FireSide Grille
| Address: | 4170 WV-34, Hurricane, WV 25526, USA |
| Phone: | +1 304-757-4700 |
| Site: | firesidegrillewv.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 100
Reviews 13
GA
Gale Plummer
After driving for 12 hours, all we wanted to do was get a decent meal and go to our hotel for some sleep. This place was recommended. The service was the slackest most ridiculously SLOW we have EVER experienced. Took longer than an hour to even have our entrees brought out, and that was after complaining to the manager. Our waiter said "he liked to pace the courses so his customers could enjoy the dining experience". Really? Really?.... We sat there and watched entire families and other diners come and go while we waited for a glimpse of our waiter. The pink haired waitress and the girl shadowing her, didnt seem to have a problem keeping up with their orders. We paid for what we did eat and left. Never in my life have I felt so unvalued as a customer. The "manager" even tried to argue with us before we left. Mind you this was on a Wednesday evening, not busy at all, and the service was this poor. I would HATE to try and eat at this place on a weekend. Some advice, either retrain your servers or hire some who care. P.S. Your manager could use some inservice training as well. I have never written a poor review about any place before, but this deserves one.
MA
Maddog Trucker
Ive said it before and Ill say it again: the best restaurants to try are the ones with the not-so-best reviews. A review on the Trucker Path smart phone application said to give a try so I did. This place is cool inside with a classic friendly atmosphere accompanied by a lot of regulars. Regular customers mean they frequent the place the food and service is a notch above the rest in the area. A little bit on the upper scale of things, but who cares? I make a paycheck just like the next guy and honestly I dont care about his BMW. They have nice menu thats handed to you on a huge wooden board. Easy to read with good descriptions that immediately fire up the taste buds. I had the chicken Philly and its delicious! Served with fresh bell peppers and onions rather than the frozen mix of garnishments. Sounds simple, but Ive seen people fail on the sandwich. My reviews are my resume and I know a good restaurant when I stumble upon one. I think Ill put this one near the top of the list.
JO
John Wilson
Justin our server did a great job. Wife had a sirloin steak, baked potato and mac and cheese. I had potato soup and onion rings. Bread pudding for dessert. All was excellent except kitchen staff delivered our meals and wifes potato had an obvious bad spot in it. That is what knocked it down a star. Kind of a pet peeve with us. We contacted Justin and it was replaced quickly. Mac and cheese is with gouda cheese so its a little smokey. The potato soup has onions and is heavy on the pepper which is just fine with me. Just a little FYI. Overall a good meal. We will be back.
MA
Matt Beltz
Guinness was flat. The bartender poured it at as if it were a miller lite! Then I told her that it was flat and she denied it!!! Nachos were satisfactory except the valveeta cheese that was smoothered on top. They were on our table in 3 mins... That is kind of scary. Food was terrible. Wings were tiny, burger had no flavor (pre-made), and baby back ribs looked and tasted as if the sat under the warmer for a few hours. The fries were even bad. High hopes and I was terrible let down.
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Jamie Roumayah
I come 2-3 times per week and have for a year. Love that it is local and not a chain. Recently hosted a banquet dinner for 45 people here in a private room and they were VERY accommodating. Of all the times I have been here I only had bad service once. I have not seen that server here in months so I think she is gone. I dont understand some of the reviews. There is no smoking area and the hamburgers are not premade. Thats one of the reasons I come. Great desserts too. I highly recommend it.
A
A Private User
I have dined at fireside three times hoping that things would change the next time i would dine there. The food was average when my order was received correctly. The service is the worste I have ever experienced in my life, not once was my food brought out in a timely manner but usually would be the wrong dish. The prices are way too much for the poor quality and small portions they serve you. Do not dine there, they should be closing down shortly.
KE
Keira Ranson
Food is pretty good, menu has a fair amount of choices but nothing really spectacular except in the dessert venue.....bread pudding is spectacular! You can definitely find something on the menu for dinner you will enjoy. Good service, friendly staff, large dining area. They have a party/banquet room you can rent for special occasions. Located in an odd spot but easy to find. Easy access to interstate. Located walking distance to a good hotel.
KA
Katelyn Horton
The waitress was slow, took a whole hour to get in and out with her only waiting on 2 tables (including ours).. Food is overpriced, I took a bite of the philly and didnt eat anymore of it. Tasted mediocre, might as well of went to Taco Bell. Addressed the manager about it, all he had to say was "have a nice day"... Very unsatisfied with the service Ive received. Take my advice and spend 40-60$ on something worth it. Very greedy man.
A
A Private User
My wife and I ate there on a Friday night. Even though the place was packed we were seated immediately, and the service was excellent. The food was very good, and the portions were decent for the money. I especially loved the make your own smores desert. We almost didnt come here because of a lot of bad reviews, but I honestly wonder if they were talking about the same place. Definitely one of the better restaurants in the area.
AS
Ashley Watkins
We used to love this restaurant, but in the past 6 months the service has gone way down hill!!! The food usually comes out wrong and God forbid you dont check your to go order before you leave because they are always wrong! I used to recommend it to people but after myself and others have had such bad experiences I WILL NOT be back for awhile nor will I recommend it.
NA
nathaniel rieselman
I came in from Northern Ky for a family reunion. Absolutely the worst service I have ever had in my life. I ordered my food, everyone in my party got there food but 40 mins later I still hadnt received mine. I will never come to this restaurant again. Nor refer anyone to ever eat here. Worst experience with a restaurant in my 37 years of life
DA
Dave Wenglarz
The food was very good, prices are reasonable service is good. If you stop in on Saturday night the waitresses will rush you through your meal, very unprofessional. Not sure we would go back we like to relax when we have dinner. Cant blame the waitresses its the way they are trained by management. Bad business
CO
Corey Sergent
Our family has been frequenting this establishment for years and is a highlight of the area. Their drink offerings are diverse, the food is always well-prepared, and the appetizers are always a favorite! The garage/patio area is perfect to enjoy a beer on a summer night.
