Red Lantern
| Address: | 44 Worchester avenue, Falling Waters, WV 25419, USA |
| Phone: | +1 304-274-2388 |
| Site: | redlanternrestaurant.info |
| Rating: | 3.8 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 11AM–10PM |
Location
Photos 53
Reviews 21
SA
sarah ferendo
Cheap Chinese and even cheaper service. Today I had the worst customer service I have ever received there. I went in to order Chicken Lo Mein with no veggies and white rice. A man took my order as Chow Mein and rang in a double order. He hardly spoke English so I just told him to make it one order and Ill take the chow Mein instead. Then his wife comes up to have me pay and he leaves. She asks "lo Mein or chow Mein? People get them confused" so I said lo Mein and she ran back to change it. Not even 5 min later the food is ready (so I assume its not very fresh). I get home and open the bag. The lo Mein has veggies and I received brown rice with veggies as well. I called to see if I could have it switched to the right order. The woman got defensive and said "excuse me? you didnt say no veggies. Thats not my fault." And I insisted both me and the woman I was with heard me say no veggies, I told her I said it to the man and not her. She huffed and said shed be right back. She came back and said "my husband didnt hear it. I guess come back and well fix it but this isnt our fault." I was getting tired of her attitude and said I just wanted a refund and to take my business elsewhere. She replied with "uh no, this isnt our fault we wont give you a refund. You should have ordered correctly. We will give you other food but no refund." Before hanging up I said "Im sorry. But this is not how you should treat a customer. You try to fix the problem any way you can and do not blame them. Its safe to say I wont return and will spread the word. You are incredibly disrespectful." Safe to say Im not returning.
IM
imark7777777
Still my number one favorite Chinese restaurant! even though I havent been able to get out here very much, the menu has been updated since last time. prices are reasonable and the food is always wonderful with decent portion sizes. nice quiet cozy quiet atmosphere, can occasionally get busy and fill up since it is A small restaurant. services is pretty good although there is a slight language barrier which they usually do pretty well with if youre patient. We usually in eat in and have occasionally gotten take out. and really good things are worth waiting for right? ... Yah!
VI
vince iser
They have decent food and ok sushi but there service leaves a lot to be desired. I ordered a to go order and there was so much confusion over where everything was for the order. And then they figured out that they never made my sushi! Not retuning since the prices are high anyway!
GA
Gaby CraftHouse
Food is good but service is horrible! If you call to order they never ask you who is picking it up so when you go there you have to recite the whole order. If you go to eat there you feel like you are not welcome
JA
Jamey Gaylor
Today i had the worse customer service. They gave me the wrong food and when I called they would not refund my money. Do not go here. The food is not worth the money!!
MI
Mitchell Lavelle
Used to be amazing but they have new owners, prices have gone up and food is horrible. Probably wont be returning after years of being loyal customers.
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Ralph Ellsworth
Very fast well made Chinese food. Take care bringing your takeout home the soup may leak and foul the paper bag structure. Ask for special care!
PA
Paul Filip
Great food! Dont listen to those haters just cause there food was 2 min late. Were all human not robots mistakes happen. Give this place a try!
JE
Jessica Wiles
Good food, good service. Excellent for ordering pickup and then being able to grocery shop at the next door Food Lion while order is filled.
MI
Michele Davis
I dont know if they have new owners but quality of good isnt what it use to be. Disappointed last couple times we have ordered.
AN
Andy Bingham
Best tasting Asian in the area, sushi is always good quality and staff is very friendly even when they are busy.
BR
Brian Jurkowski
Really excellent sushi and not expensive! The flavors are strong and I come here every time Im in town!
JO
John Snyder
Best sushi that Ive had anywhere close to this area. Good prices and always consistent. Great value!
MA
Mark Ruppenthal
Very good food. Always ready when we order take out.
MI
Michael Read
The food, services, prices, and staff are SUPERB!!
RO
Robert Brunner
Good place for a quick bite or to carry out
AS
Ashley Schlotterbeck
Best Chinese food in the area !!
KE
Kendra Haugh
Great food and great staff
MY
Myranda Hill
Decent Chinese food.
J
J H
Best chinese food .
JA
Jackie Love
Best sushi!!!
