Lady Luck Cowgirl Up
| Address: | 14114 Pacific Ave S, Tacoma, WA 98444, USA |
| Phone: | +1 253-538-4996 |
| Rating: | 3.8 |
| Working: | 6AM–2AM 6AM–2AM 6AM–2AM 6AM–2AM 6AM–2AM 6AM–2AM 6AM–2AM |
Location
Photos 100
Reviews 6
A
A Private User
PAID $250.00 FOR PARTY IN VIP ROOM, NO PROMISED SECURITY SO ONE OF OUR GUESTS HAD TO THROW PARTY CRASHERS OUT AND ONLY ONE WAITRESS FOR 30 OR SO PEOPLE......THEY GIVE APPROX 30 OF US TABS TO SIGN NOT ITEMIZED. ONE GUEST ASKS FOR AN ITEMIZED RECEIPT AND GETS A LESSER TAB WITH A TICKY NOTE ATTACHED THAT HAS ANOTHER DRINK AND A 424.00 VIP TIP!! ON TOP OF HER ALREADY GIVEN $40.00 TIP!! THE OWNER RELUCTANTLY CREDITS THIS GUEST BUT TELLS ME HER GIRLS DONT DO THAT SHE JUST GAVE HER THE CREDIT OUTTA THE GOODNESS OF HER HEART????My tab should have been $125.00 (the other half of the room charge) plus 3 crown and cokes and 1 jack and coke for my husband. We left a cash tip and our total had come to $188.00 or $186.00, I forget, but the drinks we had should not have added up to that much. The owner, lorraine, tells me that she cannot go back and look to see what I ordered after 24 hours. She says in a rude tone "I ALREADY credited back ONE person out of the goodness of my heart! I have spent time on HER call and now YOUR call!" I said "Listen, there is NO reason to be upset with me...I am just trying to have a conversation and find out what happened. There are potentially approx 27 other guests that may have been charged this VIP tip unknowingly." She tells me at one point that "My girls only do that (add a drink in writing) if they have shut down" Then later she tells me "There was NO sticky note on your friends tab, my girls DONT do that and I STAND by my girls!" I said "Are you saying my neighbor is a LIAR?" Lorraine says " Your neighbor didnt leave a $40.00 tip, she left a $20.00 tip and my girls dont DO that and I stand by them!" I said well I SAW my neighbors receipt, she STILL HAS IT and It is $117.00 itemized receipt with a sticky note attached that has another drink on it and it also says GUEST VIP TIP $24.00! ANDDDDD her total amount she signed for BEFORE she got the itemized receipt adds up to another drink, $40.00 tip AND $24.00 guest VIP tip!" WHY would my neighbor attach a sticky note HERSELF that adds up to your BOGUS charges!? My neighbor still has it and will bring it to you! I continue on stating that I should only have 4 drinks added to my charges and 4 drinks do not cost $60.00 and I would like to know why my bill was $186.00?! She tells me she cant tell me that and she has already wasted time talking to TWO of us now. She keeps on with her attitude to me on the phone and again states how she has already wasted her time on TWO of us (phone calls) and I say "You know....I am SORRY I have spent $500.00 renting your room TWICE in approx 6 months in addition to all the money we have spent along with our guests on food and drinks and you dont have the "time" for me?" She yells something and hangs up on me!!! WHAT KIND OF BUSINESS OWNER "IS" THIS THAT HANGS UP ON A GUEST THAT BRINGS THEM ALOT OF MONEY!? BOTTOM LINE PEOPLE...BE VERY AWARE OF YOUR CHARGES THERE AND GET AN ITEMIZED RECEIPT BECAUSE THEY CLAIM TO "NOT" CHARGE ADDED GRATUITY IN THE VIP ROOM LIKE THE STICKY NOTE SAYS. MAYBE THEY SHOULD REVIEW THEIR CAMERAS SO THEY CAN SEE JUST HOW MUCH THEIR WAITRESSES ARE THERE POCKETING!!!" I PLAN TO PURSUE THIS "AND" DISPUTE THE "ENTIRE" CHARGE!! I HAVE THE RECEIPT AND STICKY STILL ATTACHED IF ANYONEEEE WANTS TO SEE IT!
A
A Private User
TERRIBLE CUSTOMER SERVICE!!! We are in Tacoma on business and was given information on this place from our hotel staff. We are from Texas so we thought it sounded like a good place. We were wrong. After taking a cab there from our hotel, we were not even allowed to enter the establishment because my co-worker had on a RED thermal shirt. After the rude heifer at the front door denied us entry, we asked to speak to a manager. A couple of minutes later, this guy comes out and asked us what was the problem we were having. We tried to explain to him that we are not gang-bangers, criminals, thugs, or whatever stereotype they believe are the ONLY people in the world that buy RED clothing. We went on to explain to him that we are from Texas and this place was recommended to us by our hotel. He told my friend that he could go change his shirt and come back. We just spent $20 on a cab to get there and he expected us to spend another $40 on a roundtrip cab ride to change clothing. Seriously?
MI
Mike Sharon
For those other reviews, the girls dance when they are asked to by the restaurant. Women / Girls like to make themselves look better when they work for tips, and the steaks are awesome, the specials are great. and the person who said he had to wait to get in, that would be because the restaurant is popular. I am travelling for work, always looking for a nice, friendly place with better than average food, I have been there 4 times on my current trip to the Great NorthWest. Love this place, with all the character it has shown each time. I always have a different bartender/waitress. Have never left with anything but a smile, and leftovers. Would recommend to everyone....
HO
Holland Green
I have only been here for lunch hours, but the food is fantastic. Best philly cheese steak in town (by far) and the have an awesome steak and potatoes (what my wife ordered). The food comes out very hot, which I like. The service is pretty typical, nothing special, but not bad either. The outside of the building looks trashy/sketchy to say the least, but the inside is surprisingly nice and clean. It IS A BAR so dont expect Dennys when you walk in, but it is very clean and nice inside. Ive been here 3 times and the food has been constantly great each time. I would recommend this place to anyone looking for good lunch!
A
A Private User
I only went once & had a good time & liked the focus & effort towards their theme. Its VERY easy to pick any business apart I noticed after reading this places reviews.. I guess Ive never went to a bar expecting much more then a place full of drunk people & a staff trying to keep em outta trouble & entertain them as best they can which they do! Next time Im gonna call ahead and make sure the room temp is just where I like it & ensure peole waiting out side to open my door & walk me in & if that dont happen by golly Im gonna leave a BAD REVIEW! LOL! Go Lady Luck!
A
A Private User
I used to like this place, but its gone downhill fast. My advice to anyone who goes here is to check your bill carefully before you pay it. I found out that a waitress that was off work and there hanging out with her husband had placed a couple of her friends checks on my bill. I went back in to complain later, but management didnt even bother to speak to me or call me back. If you do want to dine here, ensure you dont get ripped off like I did. Keep your dishes/glasses on the table till the bill comes and watch out for the wait staffs games.
