Address: | 501 High St, Portsmouth, VA 23704, USA |
Phone: | +1 757-606-2949 |
Site: | humboldtsteel.com |
Rating: | 4.1 |
Working: | 10AM–2AM 10AM–2AM 10AM–2AM 10AM–2AM 10AM–2AM 10AM–2AM 10AM–12AM |
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harold riedel
Expensive beer and garbage pizza. If you are looking for a "beer and pizza" joint in Olde Towne then this is your only option. That is the only reason that Im giving them 2 stars instead of 1 star. If another beer and pizza joint opened up that was halfway decent it would put this place out of business. Humboldt is owned by the same guy that had opened the Blue Iguana a few years back, if you remember that train wreck. This place is better but it still misses the mark. The beers are over priced, as is the pizza. Im unable put my finger on what exactly is wrong with the pizza but I think its the sauce. They try to make a spicy sauce which is nice in theory (I love spicy food) but then it seems as though they added a bunch of sugar to it. It leaves your mouth feeling weird afterwards. Like you just ate some baklava. Then when you try to wash the flavor out of your mouth you realize youre still waiting on the beer you asked for. The only time its worth getting pizza at Humboldt is on Mondays when they do $0.99 slices. Other than that they charge $4 for a slice, which the slices are inconsistent in size. The wait staff is inattentive, even when theyre not busy, and do not appear to be trained very well. For example, I ordered a beer one time and the waitress asked if I wanted a 16 or 22 ounce. I said, "Ill take the pint," to which she replied, "Which one is that?" This waitress did not know how many ounces were in a pint. Can someone please open a Mellow Mushroom in Olde Towne?!?!
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Syiisha Dale
This place will never get another cent from me... NOT ONE RED PENNY! My boyfriend and I have been coming here at least once a week since they opened but the service and the food quality have seriously declined. We went tonight for the Monday pizza special. We ordered 4 slices of cheese pizza and we were served reheated slices of cheese pizza that had been sitting out on the counter for over 10 mins and then stuck back in the oven. We requested to have fresh slices because the slices were stale. The manager (large guy with lots of tattoos) proceeds to tell us that at $0.99 per slice, we shouldnt expect fresh pizza, and that pretty much we get what we get. We told him that it wasnt about the price, as customers, we just expected fresh food. He proceeds to tell me that we werent customers, we were guests and that we could leave. He was very nasty towards me and when my boyfriend jumped in to my defense, he proceeded to have a verbal spat back and forth with him. We have been patronizing this establishment for years and recently began going to the Norfolk location but THIS WILL BE THE LAST DAY that we spend our money there! We never had these issues with prior management.
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Edwin Velazquez
On Monday 8/7/17, I had an issue with one of the servers (who wasnt our server) come to our table and make an indecent proposal at my wife. The guy was eyeing my wife as we ate; then as we started to pack our food to leave, he came over, packed our food and told my wife that, "If there was anything else he could do for her, he was there every Monday around that time, and that he would be glad to take good care of her". I was totally pissed off. I was going to go back there after taking my wife home and take a baseball bat to this guys head. My wife stopped me and took a fit because she did not want me to go to jail. I tried calling the owner Tuesday morning but was told he wasnt in. I visited the place again Tuesday afternoon to talk to the owner but he wasnt in. I will try and meet with the owner again tomorrow Wednesday 8/9/17. Im pretty sure this guy has treated people like this before. His conduct was so brazen to talk to my wife in that manner - he did not care about the consequences. The original waiters were good, the other guy was a slime ball and will eventually get his in the end.
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Robin Ellis
We stopped in for lunch on a Wednesday and they were pretty busy. Its very clean and well decorated. The bathrooms were spotless!!! The service was great and our server was super friendly. We both ordered 2 slices of pizza which were HUGE! We could only eat one. We also ordered garlic knots that we were hoping wouldve come out before the pizza but instead was about 5 minutes after. Oh well. Everything was piping hot and tasted fresh. BUT!! The "marinara" sauce for the garlic knots tasted like crap! It was so freaking bland it was as if someone opened up a store brand can of tomato sauce and poured it in a bowl. Honestly, Ive had better pizza too but I think all pizza tastes pretty good when its right out of the oven. Id go back and try something different.
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karmacrab
Decent food - but if you are into having the manager stare at and hit on your 15 year old daughter -than this place would be GREAT for you. Personally, I didnt enjoy having "Wes" the manager come by my and my daughter table every five minutes to ask her if she was doing alright, and I especially didnt appreciate "Wes" staring at my teenage daughters chest while he was doing it. The waitstaff was decent, the food was decent, but I for one cant grasp why they would add a creepy manager who hits on 15 year old while their parents are present as part of the decor. I guess I just dont understand the restaurant industry these days!
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Shannon Adams
I stopped by while they were busy and asked for green olives on my pizza (mid-west request I know...) but despite being busy they went next door to another restaurant and were able to get the green olives and put them on my pizza. I felt this was above and beyond! While no place is perfect when theyre getting slammed... I give this place props that they made that kind of effort during Rush Hour. Nice on tap selection also that includes some good beer from the West Coast (San Diego / Sculpin IPA).
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Tina Breeden
I agree with a lot of the other reviews. The customer service here is below average. My husband had a slice of pizza and said it was great, I tried the garlic knots - horrible. They were mounds of under cooked dough with some garlic salt sprinkled on the top. The wait staff was NOT friendly at all. If they could improve the waitstaff it would be worth going back. Personally I like to go to establishments that make you feel welcome, not like unexpected visitors showing up to stay for a week.
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tahneshia shambley
Poor customer service. Walked in, went to the counter/bar to place an order and was greeted by no one. Three employees looked us in the face and didnt even ask how could we help you. A waitress was on the phone, which sounded like a personal call, looked at us and said nothing. A "be with you in a second" would have been nice. Decided not to give this company my money and walked out! First and last time going to this place!
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Paul C
Great bar, terrific selection on tap. this opened up recently and not a moment too soon. Barons and Longboards have gone down in terms of crowd, quality of drinks and cleanliness so I stopped going there all together. Humboldt is new, clean, have a lotof televisions for watching the UFC fights and have great pizza. I cant say enough about the pizza. I strongly recommend to friends and family.