Address: | 730 W 21st St, Norfolk, VA 23517, USA |
Phone: | +1 757-625-2705 |
Site: | farmfreshsupermarkets.com |
Rating: | 3.8 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM |
CR
Craig Jones
Ive been going to this particular location on 21st since its been open and Ive never had any major issues or anything that would cause me not to shop at Farm Fresh any longer until yesterday at 10:14am (to help narrow down the culprit because the mans name escapes me) I had the displeasure of talking to who I assume was the manager of the day after being transferred or put on hold by a nice young lady. I had been looking for boxes because I am moving some items into storage and in my experience with moving I have always gone to my local supermarket to get their extra boxes. The young man that I spoke to on Saturday told me to call Sunday in the morning to see how many boxes could be put aside for me but the person that I spoke to Sunday morning told me that wasnt the case because Farm Fresh recycled their boxes or got paid for them and it wouldnt be profitable to just give away boxes. I didnt argue with the guy but I was saying to myself if I (and all the other customers) didnt shop at this location there would be no boxes coming into the store for you to not give away. Moreover, for him to take that hardline and say its not profitable made me sick to my stomach but I was in search of boxes and didnt want to discuss it with him any longer. I just decided (because of hm) not to ever shop at Farm Fresh EVER again because if Im not worth a few boxes, then theyre not worth the hundreds of dollars Ive spent per month over many many years (which I use the app to prove it). Moreover, I went down the street which is 2 blocks further away to the competitor and they were more than happy to give me boxes and I dont shop there as much as I did Farm Fresh; But, that will change here in the very near future. I was so loyal to this company I even had the app but that has since been deleted and I just need other people to know that Farm Fresh doesnt care about you, they care about their profits. I hope that the person that said this can be identified because when I asked why did the gentlemen yesterday tell me something different and in a snide and condescending tone he said because that person was misinformed. Take care Farm Fresh because my hard earn money will now be going down the block to HT. I wonder how many other customers this person has caused to go to one of the many other competitors. #nomorefarmfreshforme
ME
Melody Ovard
Grocery shopping for a few days of meals not a few items of convenience. Had to use self checkout. The weighted system was a slow disaster. Good thing I purchases several produces. Remember Food Lion closes at 10pm or spring for Harris Teeter if you need to do late night grocery shopping after a long day. Then in my unfortunate & foolish decision to go back ( they are really close to home) bananas packed with soda & peanut butter. They will are evil incarnate. Dont understand the positive reviews.
MI
Mi Pa Si
Some tall black guy beggin for change out front followed me in and walked around for a couple minutes looking at me out the corner of his eye. He pretended to buy something and went on with his business after I stopped and stared right back at him. Too much nonsense in this damn city and yet people wonder why nobody likes it here.
MI
Michelle Anderson
Good selections of course from Farm Fresh. Clean store. But today I literally bagged my own groceries as the register next to me had the cashier and bag boy just standing there chatting about homecoming not doing anything but acting like they are cleaning the register. So not a good customer service experience today.
KA
Katie Mesich
Great fresh breads and salad bar. They have a great selection of produce, kosher, gluten free, and organic foods at decent prices. Download the app to get extra specials.this location is clean and decent staff. The deli is always understaffed, usually a 10-12 min Wait.
RA
Ralph Sandwhich
Good products but the staff was much more unprofessional and "less fortunate" than you would think. Very unappealing people that dont tried to hide that they are miserable and by the looks on drugs as well. They looked like poor zombies milling about.
ME
Melonie Toppins
Customer service was terrible. In the paper and on the aisle it clearly states buy 3 get for 5. Customer service told us we had to buy the same chip and not mix. We had plain lays salt and vinger and reg Doritos. Smh they. Need to fix there system
SU
Susan Waldron
The staff is top notch. They are friendly and helpful. The General Manager , zMr. Shaw is always available for customers. This store carries many Kosher products. My only disparaging temark is....No Starbucks!!!
BO
Bootsie Henderson
Very slow an very rude an nasty ta customer serviceher attitude was very unprofessional . If she was having a bad day she needed to go home nobody needs to be treated rude for her feeling bad
AL
Alan Daugherty
Usually pretty good sometimes some of the employees are a little rude but for the most part theyre good people its the closest store to my house so its very convenient
CH
Charles Sandusky
Average customer experience. Average selection of products. Never been terribly disappointed though. It has been improving meat selection
ST
Stefan Hancock
Great customer service here and they have a pretty awesome doubling coupon policy. Check here for out-of-season seasonal beers on sale!
JO
Joyce Giesler
Worst store ever! Apparently I wasnt shopping fast enough because I got an ugly sticker on my window for being parked too long! smh
JA
Jay Harris
Great prices on the organic and healthier stuff. Produce is good quality and selection. And they have a awesome meat dept.
JU
Justin McCoy
Probably the best Farm Fresh in Norfolk. Good beer selection and decent prices on everything.
MI
Michael Carwile
I found everything that I was looking for, and Joseph was very friendly at the checkout.
MA
Madeenah Qayyum
Friendly employees, good bakery, nice clean store. Happy employees, bright clean store!
JO
Joey Branchesi
Usually very busy. I never knew that this place would get so many good reviews. Its
BO
Bobbi White
This is my store. I get everything I want. Now they have easy to fix meals packages
VI
Victor Blevins
It was cleaned store inside but the parking lot need to be cleaned with trash .
AN
Angela Alston
Great customer service,prompt, and friendly oh by the way a clean store.
SH
shawn crooks
I found what I was looking for plus found a few deals in the process.
JO
Jonathan
Always clean and well stocked. Parking is a headache though.
DA
Davon White
Food always fresh. Nice and clean store. Friendly workers
PE
Pedro Ferreira
Usually a little busy but friendly and courteous staff
AS
Ashish Vora
Some items espcially meat are not fresh.
IN
Inga Hoskins
Received excellent customer service
LI
Lisa Futrell
It has every selection
DO
Dorothea HKing
So Fresh & Clean!
SC
Scott Leverett
Its an okay store.
LA
Lawrence Craft
Prices too high