Address: | 2865 5600 W, West Valley City, UT 84128, USA |
Phone: | +1 801-969-5219 |
Site: | banzaiteppanyaki.com |
Rating: | 3.8 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM Closed |
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Bryce Donaldson
We came here as a group of around 12 people for a small work celebration. Showed up around 11:30 for lunch. There were only 2 other people sitting at a table. We were seated quickly, but then the one host and one server disappeared for a good 15 minutes. There were literally zero employees in the main dining / entrance area for almost 20 minutes. We started to get worried, but then finally they brought us some waters and took our order. From there, the service was great. We have a very large order for one sushi chef to handle unexpectedly (about 16 rolls and a plate of sashimi). Our appetizers came quickly and were all delicious. They prepared some of the best edamame Ive ever had and their pot stickers were good. The first 3 rolls came out quickly and by the time we finished those off, the next 3 rolls arrived immediately after along with the sashimi. At no point were we waiting for more rolls to come out and every one of them was delicious (my favorite was the Imperial roll). One of our group ordered an avocado boba drink that she loved and the Vietnamese iced coffee I ordered was very good as well. By the end of the lunch, everyone was stuffed and impressed with how well the sushi chef prepared everything. Other than the weird 15 minutes of no service at the beginning, this place was great. I will be going back and plan to revise the rating to 5 stars depending on my 2nd experience.
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T Baker
It was the most disgusting Asian food Ive ever had. I ordered the service for 2 letter C. No flavor at all. The sauce tasted like water to be kind. Lemon chicken was cooked well sauce wasnt bad. Beef n broccoli was horrible meat tough the gravy was like water no flavor. Fried rice soggy no flavor. Jumbo shrimp wayyyy too much breading but cooked well. The the egg rolls very soggy inside. The hot mustard sauce was good. The general chicken breading was not cooked thoroughly. The asparagus although not something they typically do was actually steamed very well but they have NO butter. The service from the younger girl was great she noticed we sidbt eat so she gave is 50%off. The lady with the glasses working the register was very rude and abrupt. I havent even left the restaurant yet and Im already feeling not well. This place will not be here next month if they dont get their act together. PLEASE NOTE THIS IS NOT A TEMPANYAKI PLACE no grills in the dining area.
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Jonathan Harding
Take out order: Asked for something that is on both their online menu and the physical menu (sizzling black pepper chicken) but was told there was no such thing so they could make "pepper chicken". Asked for brown rice and after they read it back, confirmed again I want brown rice. Didnt get brown rice. Had a long, super confusing, conversation with them about what I ordered and pointed it out on the menu. They said they would go back and make it.... They came back and gave us a sushi roll we never asked for (and did pay for without realizing it). The food tasted like the cafeteria from my old high school. Cost $24 without any tip or anything and was gross.
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Liz Thompson
If I had the option to give zero stars I would have. I went a couple of months ago to dine in and had been waiting 25 minutes for my sushi while people who had been sat after me, were getting theirs long before me. Finally, the owner came by (no one refilled our water while we waited) asked if we were okay and said my roll would be 5 more minutes. I waited and she said that again 5 minutes later. I finally told her to bring my check, that I had been waiting a long time and no longer wanted to sushi. She went to the kitchen and came back to tell me that the chef forgot about my order cause it fell on the ground.. Lovely. I ended up leaving without food.
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Mandy Adams
We have ordered Chinese food from here several times, and we like that just fine....however our most recent delivery it seems as though the fried rice was made with hot dogs and the soup was flavorless. This weekend we tried the sushi and that was pretty good as well, although overpriced for what it is. They advertise "Sushi Rolls 50% off", but it doesnt include any of the special rolls or rolls priced over $9.95, so it doesnt cover most of the ones that you want. Usually we order delivery, but we ate at the restaurant this time, and the service was ok, but slow. Overall we will probably eat there again, for convenience if nothing else.
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Marnell Garrett
Came here for a date night with my husband, got right in and sat down and drink order was fast, few minutes later the waitress took our order. I got teriyaki chicken, rice with a salad and he got a roll and some sushi. My food came out 10 minutes later chicken was cold inside almost like they heated it in microwave. The rice was good and salad was dry and blan. 25 minutes later when my food is done my husband still has not even got his yet. He sat and watched me eat and then I had to sit and watch him eat. Not so good for a date night at all. Our expierence was pretty lame and we will never go back. #stillwaitingforfood
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Frank Mansuetto
Theyre 4 minutes from my house and they deliver for free. So just for that, they get an additional star in my book. Perfect lazy Sunday, dont want to leave the house kind of day. I wouldnt recommend their sushi at all, and Id say for the most part, stay away from any of their seafood options beyond shrimp. Stick to the Chinese-American classics, egg rolls, won ton or hot and sour soup, lo mien, fried rice, kung pao or orange chicken, and youll be OK. Their prices are competitive, and the food is fine. Nothing to rave about, but the fact they bring food to my door and I dont even have to put pants on has value to me.
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T. Lucero
Service was slow, Chinese food was not good. My sesame chicken was sour, and my aunts chow mein was bitter. The ham in the fried rice tasted like bologna. I thought egg rolls were a fail-safe, but I was wrong. It was nothing but mush on the inside. Service was also unprofessional. The waitresses just sat around, and at one point a cat-call whistle came from somewhere. And then a man, who I am guessing was the cook, came out and brought the waitresses some food. And they served themselves beverages. They had just opened maybe a half an hour earlier. Definitely would not recommend.
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Destiny
Makes me sad, it seems since they moved to their new location everything is hit and miss. We loved going to this place and having food delivered but after todays quality of delivery its just too hit and miss and would rather spend my money elsewhere. The chicken was dry, ham fried rice recipe changed (this is the worst because it was my go to ham fried rice especially when I was sick), hot and soup seemed watered down and tasted horrendous. Its sad, the people are so nice :( Consistency really is key, Im tired of hoping this time it will be good
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A Private User
I took the risk and tried take out sushi. I was hesitant, but sushi sounded like it would hit the spot. It took a minute as they prepared the sushi after I arrived (certainly expected). I took it home and immediately devoured it. INCREDIBLE! I wasnt expecting that good of sushi, none the less takeout. I also had a dinner for two meal from the Chinese menu. Its wasnt great, but it wasnt the worst either. The service was great. They seemed very excited to have me there, even though the restaurant was almost full. Overall, 4 of 5.