Address: | 291 E Ovilla Rd, Red Oak, TX 75154, USA |
Phone: | +1 972-576-0123 |
Site: | locations.sonicdrivein.com |
Rating: | 3.8 |
Working: | 7AM–11PM 7AM–11PM 7AM–11PM 7AM–11PM 6AM–12AM 6AM–12AM 7AM–11PM |
LA
Latrina Davis
I have come to this Sonic a total of 4 or 5 times. 3 out of 5 times the customer service was terrible. The second time I requested to speak with the manager. He came out and made the situation worse. This last time took the cake. We ordered a number 14 which states on the menu is a sausage or bacon burrito. She stated with an attitude the menu doesnt say bacon. I again stated that we were looking at the menu and it has bacon. To make a long nonsense conversation short. Her attitude was horrible and we cancelled the order and went to Whataburger. Come at your own risk. I will never come to this location again. Horrible service.
CH
Cherre Marano
Horrible service. They have yet to get an order right. The manager actually asked me if my mom had a name. He continually called me "Madame" after i asked him not to, I do not own a house of prostitution nor am I French. He was rude and incapable of listening without interrupting. He didnt get the full information about the order, i honestly dont believe he cared. Stay far away from this place.
MA
Madeline Losoya
I really did not appreciate the attitude I received when asking about a discontinued item. I had the item 2 days ago at the same sonic but appearently the person shouldnt have made it for me cause its off he menu. So I checked for clarification cause like I said I had it 2 days ago, the person on he speaker was rude vague and it honestly made me want to cancel my order.
KA
Katherine Jones
Excellent customer service. It shows that management puts effort into hiring competent employees with customer service skills. Food is the same as other Sonics but I prefer to come here because of the customer experience. They also help do fundraising for local groups which is great to see them involved in the community.
ST
Stuart Rennie
Burgers look like they were stepped on, flat and lifeless. Orders often made wrong, have tried several times but they keep falling short. Pricing says one thing, they charge you more...Ive brought it to their attention, but they wont fix it...why should they, they make more money by stealing from unexpecting customers.
VA
valerie curtis
Ordered frozen lemonades got cherry liquid. Manager came out and told us that the machine is broken. If machine is broken why not tell customers before you sell the product?
ME
Melanie Burrell
Clean and well lit with a fast friendly staff. My order was delivered quickly an done perfectly. I think this is the best tasting meal Ive ever gotten at any Sonic!
MA
Marc Johnson
I visit about three times a month. Usually its pretty good. Every now and then though, they will get the order messed up. But those kids usually try pretty hard.
PE
Penguin Barrera
Went to get a meal, ordered American dog. It was cold!! Ordered buffalo wings over cooked. The drinks were good and cold. Ahh maybe they were ready to go home.
ED
Edward Griffith
Food heavy salt last two visits! Old trick with over salting to sell large drinks. Prices up food quality down
SC
Scott Becker
The place wasnt very busy and I only ordered a coke and after 20 minutes of waiting, I left without my coke.
RY
Ryan Wilson
They want you to use the app but there is always an issue with it. Everything great other than that.
DE
Devin Weiss
Worst time to come is in the morning. Takes way longer than I have to just order a burrito.
GR
Gracin Stephenson
Usually they are fast and friendly. I waited over 15 minuets for a corn dog and two drinks.
MA
Matthew Barnum
$12 dollars for 3 small blasts and get no reeses in the ice cream. Dont waste youre time
RI
Richard Barbour
I should have checked the order before I left, I git home and they totally hosed it up.
BI
Billy Mcwhorter
Prolly the worst sonic around. Always expect something to be wrong with your order.
DA
Daryl Allen
Always had a good experience at this sonic. Good food and service. Friendly.
GA
Gavin Reaves
Staff is always very friendly. Never had too many issues at this location.
CO
Coby Pickett
Foods not fresh and takes forever to get someone to take your order.
JI
Jimbo Jak
Food is always on point even if a little slow on heavy days.
NI
Nicole Benjamin
Waited over 15 minutes for my order. Very slow service.
NA
Nathen Andrews
Update: all the the good & friendly workers there gone.
MO
Moon man
Check your bag ,more than likely your missing something
CH
Chernearia Myers
Sometimes service is slow and the cups are cheap.
EM
Ema Barrera
I love Jessica!! Shes the best car hopper ever!!
ST
stephen johnson
The service is usually very good the food is ok
TH
Thomas Wilson
Just upset they dont sell Frito Pies anymore.
AM
Amanda Andrews
Slow. Wrong order, attitude when asked to fix.
KA
kasey wilson
Best service possible! Super friendly staff!!
MA
Matt Stewart
Food is great but their drinks are horrible.
DA
dawn torres
Good food. Service is good most of the time.
JO
Joe Watson
Best selection of drinks and icecream mixes.
MI
Michael Ballard
Very good Sonic, fast service great staff
A
A Private User
Love this sonic! Best in f the area!!!!
DE
Dean Francisco
They still have girls on roller skates.
MI
Mitsi Pimentel
Always friendly and professional staff!
DA
David Gilbreath
Enjoy breakfast several times a week!
CL
Cliff Wherley
Good food and friendly fast service
NA
Natasha McMillan
Always super friendly and timely
MA
Mark Otts
One of the better Sonics around.
SH
Shelley Towry-Boyd
Convenient, nice employees.
ER
Eric Heitzmann
Great boneless chicken wings
MA
Maria Ferstle
Great service and friendly.
PH
Phillip Shepard
Always friendly and fast!
BE
Becky Person
Fresh food, friendly staff
ST
Steve Simpson
Clean and quick service!
KE
Kendra Blakley
I LOVE the Red Oak Sonic
KA
Kathryn Head
Good service very quick
SA
Savannah Lee
Love their hot dogs.
YO
Yolanda Hawkins
Ok good service good
SA
sassafras l
Fast, good food.
JO
joe chagoya
Good food, fast.
RO
Rodney Meisell
Great onion rings
JA
Jacque Adams
Friendly service
KU
Kurtis Hall
Fast food fast.
JA
Jacquese Calvert
Fast service.
OR
Ory Piper
Best servers!!
NA
Nathan Bell
Fast service!
JO
Jordan Kiefer
sluggers