Marble Slab Creamery
| Address: | 1308 Common St #208, New Braunfels, TX 78130, USA |
| Phone: | +1 830-625-2663 |
| Site: | marbleslab.com |
| Rating: | 4.1 |
| Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10:30PM 10AM–10:30PM 10AM–9:30PM |
Location
Photos 56
Reviews 17
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Rebecca Wisenkapp
I have been getting Great American Cookie cakes for my children every year on their birthdays. Yesterday I purchased a cookie cake from this location and I have never been more satisfied! The young girl behind the counter was so helpful with my order and even made the cake right on the spot for me in a matter of minutes! She was so sweet and even offered me a complimentary drink & chocolate chip cookie while I waited. The cake had a simple Happy Birthday Tyler with a picture of my sons football jersey on it. She asked me what his favorite colors as well as his teams colors were and proceeded to make the cake with the ones I listed which is something I have never been asked before and have normally received only white and chocolate icing. Once finished she rang me up and with the purchase of my cake she included a $2.00 off coupon for my next cake along with 2 free cookie cards because I had told her I had two sons at home that absolutely love the cookies here. Overall the cake and the superior customer service here will definitely have me coming back again! Thank you Alexandria you did such an awesome job on my sons cake and you helped make his birthday so much more special!
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Lisa Perez
Ive been to Marble Slab for as long as I can remember. This location specifically, I do NOT recommend. My daughter used to work here at this location and she says that in the back of the store the pipes smell so badly its hard to withstand while just washing the dishes, and this is where the ICE CREAM IS MADE GROSS!!! I went in the other day to get a few cookies and they tasted exactly like cleaning product. They made me so sick I didnt even want to go back in and return them. Not to mention the employee with blonde hair who was helping me was absolutely rude! I recommend San Marcos location and any location in San Antonio but the New Braunfels location is HORRENDOUS.
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Victoria Hurst
Went to get some delicious ice cream my brother was raving about. Went in between 5-7pm Yesterday wasnt to busy but the service i got made me throw away my ice cream. Of course we did it after we left the store. The women making our mix ins over filled the cup and the ice cream was melting down my arm . As i turned around to ask for a lid i see the other employee preping cookie dookie and eatting above the cookie dough box at the same time . I work for a food industry & i know that kind of stuff is not tolerated at a food business. It was very un professional need better trained employees.
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Shannon Davies
I went in tonight for a late night treat with 15 minutes to spare. Much to my surprise, the slab was already MELTED. As a former employee, Im familiar with the procedure there. Maybe 15-30 minute before close, the slab is turned off so it stops being cold/freezing. Only after the open sign has been turned off and door locked should the slab be cleaned with water rendering it unusable until the next day. Granted things mightve changed since then but thats a strange thing to change considering people come in to have their ice cream mixed on the slab. Better luck next time I hope.
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Natalie Vera
Very horrible experience.. I love ice cream and the ice cream is good but the employees were very rude they didnt work as a team and seemed like they couldnt even tolerate each other.. I went to sit me and my 4 year old down and the tables were very sticky and it smelled horrible in there as well.. Im sorry to say that I wouldnt recommend it to anyone (not this location at least)
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araceli z. felix
Been here several times I brought my cousin from out of town to this place he was amazed on how good his shake was lol, I had a raspberry smoothie and my husband had a chocolate ice cream with toppings. Yes the ice cream might be over priced for some but its well worth it. My husband and I like coming here after our date nights and the employees are nice as well
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Kathy Grossman
We paid over $62 for our ice cream! It was $4.29 a cup and then another $1.49 each for a cone for a total of $5.78 for a kids cone. Each of the adults paid $6.78 for one scoop. Way to much! We were not told the cones were more!
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Terri Dinh
My husband and I went in for a milkshake and cookies. The manager was very nice! He chatted with us and made us feel welcomed. We have been to this Marble Slab many times and love the ice cream.
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Tom Shallue
Its Marble Slab so you know its great ice cream! The owner at this location is a really good guy and their service is awesome. Our office orders here all the time.
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Tiffani Sanford
Delicious ice cream, however the servers making the ice cream arent very familiar with the combos suggested in the front of the ice cream case.
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Amanda Magallanes
I usually dont go to marble slab but we decided to try it and we love it. The people were so friendly and we will be going more often.
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T.J. Jones
You just cant go wrong with Marble Slab Creamery. This ice cream is awesome. Store was very clean.
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Mark Anthony Garza
Really enjoy this place! Thanks a bunxh to Pedro one the workers there.
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MIKAYLA CAUGHRON
awesome display of throwing ice cream! you guys are the best!
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Charles Motz IV
Tad bit pricey, but fantastic Ice Cream and friendly service.
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Thomas Haynes
best ice cream in town and even better service
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Cody Watson
Good store. Weird location.
