Address: | 10521 Jones Rd d, Houston, TX 77065, USA |
Phone: | +1 281-955-0246 |
Site: | cafelatinohouston.com |
Rating: | 4.1 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM |
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german sibrian
La verdad La mesera es de lo peor son personas que probablemente se acuestan con el dueño y piensan que porque pueden compartir cama con los dueños de los negocios donde trabaja pueden atender al cliente de la manera que lo atienden en lo personal tuve un servicio de lo más terrible uno llega a un lugar porque quiere pagar bien el servicio quiere venirse contento de que lo Han atendido como cliente no de la manera que La mesera atiende las dos meseras tienen una actitud que no es tolerante para los clientes pienso que los problemas los Tiene que dejar en la casa si uno pregunta porque quiere algo es porque lleva el dinero para pagar y puede pagar si uno pide algo extra Lamentablemente tienen problemas personales Iván y lo sacan con los clientes el día de hoy tuve la mala experiencia que me atendieran como que llegué a pedirle gratis es lamentable el temperamento que tienen las meseras el servicio Está peor que McDonalds pienso que me sale mejor a1 ir a esas comidas rápidas que lo pueden tratar mejor que como Lo tratan a las meserasgoing there for breakfast. Customer service Can be improved. I order my food which queso didnt get my tortillas until I was walking out the door. Also I asked the waitress if is a long wait time to eat there VS to go.. I would rather take it to go, she advice me it would be the same time 25 minutes , So I decided to eat there. Big mistake if youre hungry and pregnant on top of it. It took about 45 minutes and thats because I ask... I could just get it to go. I will never return to Cafe Latino. It left a bad taste in my mouth.
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Dollie Adams
I am a fair customer. I want my cold food cold and my hot food hot and I would like it at a reasonable time. I do however, understand that with certain things it may take a bit longer to cook than others. That being said I have to this place a few times and had held back to posting my review to make sure I was accurate as I thought that maybe they were just having an off day or something. Any who, today I went and there were 2 other familys there when we arrived. It took about 10 mins to get our drinks, another 10 minutes after that to place our order (as the girl dropped off our drinks and took off- we did not ask for more time, we were ready to order) then over an hour to get our food. When our food arrived my food was cold, eggs over cooked and the only thing warm was the sour cream- yuk! When I asked what was taking my food so long the girl didnt know what to say and even though the manager/owner was standing right there she just acted as if nothing was wrong. Yeah I know. I didnt even finish my food and we left. Well while I was paying another table that had walked in also was on their way out as there was a DEAD FLY FLOATING AROUND IN THE HORCHATA!!!! Then as if that wasnt enough they actually tried charging her for the drink!!! Needless to say the people were very upset, didnt wait for their food as they apparently had already been waiting 20 mins approx. to get their drinks and walked out. I will NEVER go here again!! I have been here a few times and they do not care about customer service, cleanliness, speediness or food quality. I am Salvadorean so I know Salvadorean/ Latin food but this place is done. Dont go here- I think most of the reviews must be either from the owners, family members of the owners and friends of the owners trying to make them look good. I am officially DISGUSTED!!!
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Alex Minson
If you are looking for gourmet food or a fancy dining experience, keep looking. But if you are after authentic pupusas that are fantastic, you wont find better than Cafe Latino. The pupusas are made to order. While I love meat as much as the next guy, I really prefer the veggie pupusas. They bring you a big Tupperware containers with curtido (cabbage slaw). I smother them with the curtido and the salsa. I prefer the red. Green should be reserved for those that love heat. When I bring my family, the highlight for my kids is the wall of colorful and large cookies and pastries they have on display. Food is very attractively priced. Lets just say that I bring family and friends here when they visit.
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Janice Calderon
I went today July 20th to buy a drink and snack when I was paying the owner started to ask me questions on something I didnt know. He was asking me in a rude way in front of another customer, he was telling me that I should remember and assumed I was a lier. I felt really umcofortable, the way he was talking to me was agressive. I will never go there again. He doesnt know that customers are important to his business. Very dissapointed. I hope this doesnt happen to you because it happened to me today. He made me feel scared and really bad. Never happened to me in other restaurants. Really bad how they treat people. We are CUSTOMERS! I Will never ever go there again!
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Nancy Galindo
My first time going there for breakfast. Customer service Can be improved. I order my food which came with tortillas, didnt get my tortillas until I was walking out the door. Also I asked the waitress if is a long wait time to eat there VS to go.. I would rather take it to go, she advice me it would be the same time 25 minutes , So I decided to eat there. Big mistake if youre hungry and pregnant on top of it. It took about 45 minutes and thats because I ask... I could just get it to go. Food is ok. I would recommend #LosPipilesrstaurant. Faster friendlier help, food is always Great! There. I will never return to Cafe Latino. It left a bad taste in my mouth.
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Adriana Trujillo
Worst costumer service coming from the owner !! I had my water with me I was not drinking it he told me not to have my water there I told him I was not drinking it then he asked what did I want to drink I told him water and he asked if I wanted from the sink ?!?!?! He had the worst attitude in the world we left without even eating we went back to tell him we didnt now like his attitude and he did not care he said that is how he is and acts and too bad for us. He did not even let us talk and people were listening the way he was talking to us. NOT COMING HERE EVER AGAIN WORST PLACE WORST CUSTUMER SERVICE !
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Nilma Zelaya
El servicio fue lento,se demoraron en servir la comida, y luego no tenía sabor y la porción muy escasa. somos visitantes escogimos a café latino para comer algo rico, y tuvimos una mala experiencia, y por cierto no están nada amable .
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Luz Carballo
Muy rica la comida y la atencion muy buena y el pan frances muy rico mas cuando te dan el pan drances calientito con frijoles y crema hummmm riquisimo
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Robert Massia
Very good food! Feels like home cooked! There half bakery part of the businesses is great as well. Great for dessert, snack, even breakfast with some coffee. The owner is almost there always. Open to suggestion, complaints & complements. If somethings not right (which doesnt happen very often) they will fix it.