Address: | 12312 Barker Cypress Rd, Cypress, TX 77429, USA |
Phone: | +1 832-220-1084 |
Site: | wolfiesusa.com |
Rating: | 3.6 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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Jesse Gomez
They detained me and 50+ customers illegally when the strip center lost power. They apparently had no contingency plan and could not figure out what to charge or how to let people pay. My group was one of the first to be "allowed" to pay and leave as we told them what we ordered and offered to pay cash. The restaurant was filled with smoke as the exhaust fans were obviously not working, yet they were still bringing out food and, when asked, telling people the food had been ready since before the power went out. Even after paying the person at the door refused to let us leave as we were not given a receipt. The girl we paid had told us we did not need one. We explained this to the guy at the door and he was still arguing it until the girl we paid came over and confirmed we paid. He said "okay, as long as I have some sort of proof." During the wait nobody was allowed to even order a beer - they asked their manager who said no. This was completely classless, most other restaurants have some sort of contingency plan for things like this, or would at least comp the meals. They were so concerned about the lost revenue for one night that it was apparently important enough to confine people and lose their business. Suits have been brought against other restaurants in similar situations for false imprisonment. I imagine forcing people to stay in a smoky building with no exhaust fans is a violation of health code as well. The food is normally decent, my extended family met here regularly for dinner, and definitely wont again. Show some class, Wolfies.
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Jonathan Manning
The food is usually pretty good here. It is one of the few places everyone can find something on the menu they actually like. I go there at least five times a month between lunch with my coworkers and meals with my family. The employees are friendly but have no actual interest in customer service. Saturday, the FIVE girls standing at the counter couldnt be bothered to help us get a towel or a bucket when my son spilled his full drink at the table while I asked them repeatedly. They looked over and saw what we were doing and simply continued to braid each others hair. Literally.
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Jennifer Swanson
This is a laid-back comfortable restaurant where you and your family can have a great time. Five stars. Services good. Clean restaurant and restrooms. Crawfish is always delicious, this is our number one spot for crawfish. They also have specials on their crawfish on Tuesdays. Always have happy hour. Monte Cristo is delicious, a deep-fried double layer sandwich. Prices are very reasonable. Parking is easy. Bar is on one side of the restaurant and the dining is separated on the other side of the restaurant. Several TVs to view games. Game room for kids.
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Micheal Salazar
horrible service , we waited 20 minutes just to be served our drinks and another 20 just to take our order . the waiters are to busy talking to other employees and busy watching TV . we were there for a hour and half and were only given refill once which we had to flag down our waitress to get . after we were finished it took them 15 minutes to process my card and while they were processing my payment the busboy was cleaning our table , discussing ! if I could give no stars I would , never going back to this place .
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Ashley Underwood
ask for Brittanye. Every other server is rude and unattentive. Brittanye takes care of you and wont take 15 minutes to greet you. She is the only reason I still come here. I will only go there if shes working. Cold beer, good food. Shes a great addition. I stopped going here because of the waiting 20 minutes to be greeted and having terrible service. Once she came here, I am a regular now. Crawfish is amazing and the beer is always cold!! Love it here
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Courtney Hall
First and very last time here!!!!! Yes its Super Bowl Sunday but damn. When is it ever okay to give horrible service. The place is not even packed to have to wait forever for a server to come to the table. Just horrible service all the way around. Told the manager about what was going on and the manager brushes it off. So did the server when we told her that the manager had been notified!!!!!!!!!
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Courtney Moore
I actually like wolfies, but on my last visit I ordered wings and there was HAIR in my food. I told my waitress, she immediately got the manager. The "manager" offered no apology or solution. She basically said "omg" snatched my plate and that was that. They took the wings off my bill, but never asked if I wanted them replaced... They just need a little work on customer service
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Alexander Quiros
The place is a bar/grill so dont expect a really fancy place. The food though is really good for the price. Weve had their seafood trio twice now and really enjoyed it. Recently we tried the Irish nachos and wings. Both were a hit! Im sure Ill be coming back whenever Im in the area.
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Andrew Lankford
Great all around restaurant!! Awesome wings and crawfish with a wide variety of food and drink. Helpful and friendly employees. Both adult and family friendly. The split floorplan has family seating and game room area on one side with a large hi-top table bar section on the other.
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G Wat
Service was fair and the food was hot, fresh and delivered relatively quickly. Waitress seemed a little distracted at times but overall service was solid if not spectacular. We like going there to eat and watch a game (Texans, Rockets, Astros). Wife loves the crawfish!
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Candice Benth
Great place to watch the Sunday NFL games! Menu has plenty of variety, something for everyone. Taylor was our waitresses and was very attentive and did an awesome job checking to make sure we had everything we needed. They also had great drink specials! Highly recommend!
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Troy Cremona
Shannon or Shanna for the second time could care less about what she is doing and Ill just go to wolfies in the woodlands If I want to feel welcome. But I guess that ur still making money off me so why do you care. I just love the wings!
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Crystal Ellzey
Very lively. Tvs through out the bar. Outside seating. Good price. They having a dining side as well as a bar side. Separate. I usually only go for the crawfish. Crawfish is full of flavor but they are small. Servers are usually nice.
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JuaN DaVid GiRalDO GoMez
The food is really good, the Manager Bill greeted me with a smile and was all over the tables checking and making sure the customers were taking care of with a charmy personality. He Makes you feel at home. Deff recomend this place.
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clifton mcdowell
Horrible customer service waitress on the phone and watching tv. Wouldnt recommend to visit this place. Food tasted warmed up. Will not return or recommend to friends and family. Really deserved ZERO stars
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Emile Mitchell
We had a wonderful time at wolfies. The atmosphere was pleasant. The crawfish was the bomb, the service was awesome And our waitress Taylor - She was awesome. We will be back.
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Doug Foulds
Food is getting better. Good pub food. Limited beer selection. The management is very friendly and helpful. Great place to go watch NFL football on Sundays.
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Amanda Sherbondy
Crawfish had really good flavor! Kuddos to the kitchen. But, service was poor. Our server was more attentive to her cell phone than she was us.
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Gennifer Mcmahon
The managers have no customer service the waitress we had was not any better crawfish was small and over priced will NOT b returning!!!!!