Address: | 1978 N Highland Ave, Jackson, TN 38305, USA |
Phone: | +1 731-668-3580 |
Site: | krystal.com |
Rating: | 3.6 |
Working: | 6AM–1:59AM 6AM–1:59AM 6AM–1:59AM 6AM–1:59AM 6AM–4:59AM 5AM–4:59AM 5AM–1:59AM |
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A Private User
I love Krystal, but this place was nasty. The restroom was filthy and had no toilet paper (there was plenty strewn about the floor however). The girl behind the counter didnt know how to use her register. I had to wait about 10 minutes for my carry-out order. And while I waited, I watched an employee pick drink lids out of the trash and put them back on the rack for unsuspecting customers. To top it off, two of my Krystals were missing mustard, and one was also missing the pickle (and a Krystal isnt a Krystal without the mustard or the pickle!). AVOID.
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Robert Summers
The manager who was running the register took over 20 mins to take a order. not sure to customers complexity, but from the manager always asking the customer to "give her a second" while she accomplished another task. the straw that broke this camels back was when she asked the customer to wait a second from finishing their order while she took time to wash some serving trays. At that point, I left.
ER
Erin Jackson
Have had some bad visits, but have had good too. As with all fast food places, they have messed up orders and forgotten things. But I have never had a problem getting it corrected. Some of the staff are really nice and do a great job. Others, not so much. First thing in the morning at opening and late like right before closing are the best times to go.
MA
Mark Bray
This one is in a terrible location, and the parking lot design creates a traffic jam during peak hours. Other than that, this Krystal made significant improvements after the remodel. To me, the improvements came with better employees. With that said, the food is the same as other Krystal locations, but the service & staff are much better now.
CH
Chance Frensley
I wish I could give 0 stars. Absolutely horrible. Dont ask for anything special to be made they wont do it. Dirty lobby rude employees. Slow service and the manager will not apologize for the store. They will get rude with you and tell you to go somewhere else if you dont like it
RU
Rusty Halo Metal Detecting TM
Pulled up to order and saw an employee all dressed up....getting arrested! Then of course we waited forty forevers for our food. They didnt hand us enough straws, nor did they bring us out all of our food. So yeah, we waited some more for food that was prepared incorrectly!
WE
Wendy Gatlin
Store hours posted on door states that dine in 6 to 12.....i was there at 11:20 and the doors were locked...bad business. Could not go through drive in cause vehicle too big and you cant walk up to a drive thru. If hours are not right change them!!!
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Dominic Beamon
If I could rate it a 0 I would. Their attitudes are awful, they fixed my order improperly and they took forever to cook it. Not to mention they are ghetto and foolish. I only visit this location during the day, I made a mistake visiting tonight.
MA
Marty Mosley
Clean and friendly, biscuits were hard as a rock, buns on sunriser sandwiches were stale, would be better if employees concentrated more on quality of food produced rather than what each other did the night before
SA
Sandro Jadon
Very rude. Staff and Manager are horrible. Worst fast food place in Jackson...cleanliness, employees, even corporate do not care when called and complained.
AM
Amanda Lord
Food was good service not so much. Girl at drive through window just really didnt seem like she wanted to be there. Probably wont go back for awhile
ME
Melissa Sage
Friendly staff, good food at a good price, only bad thing today was the smell, might have been having sewage issues which is not usually the case.
AL
Alex Harvey
It is basically a white castle. The people were super friendly and the food was decent, though Im not entirely convinced it was meat on my sliders
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Rambo VN
when to this location for the first time today. went through the drive through and got very friendly and fast service, and the food was great!
ST
Steven B
Its fastfood. Can hit the spot if you catch burgers on sale. May want to bring a jacket if you dine in and dont like cold rooms.
KA
kati crowe
They were really busy when I went through the drive thru however they were really nice and my order was correct.
BO
Bonnie Killen
Very poor...slow service and very rude uncaring employees. Would Never return again...unbelievably terrible!!!
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Ryne Jackson
Service could be better, employees treat you like its your fault they have to work.
CH
Christina Alexander
Messed up my order not once but twice.. Abd the bathroom didnt have any toilet paper
AG
AGENCY RADIO UNRELEASED
They keep putting onions on my food when I ask not too...so i avoid them like Ebola
CH
Chadrick Davis
5 cars in front waiting on food. 20 mins still no food. Its empty inside. Sucks.
CH
Chris Sills
Extremely slow. Cars backed to keeping other cars from leaving the parking lot.
JU
Justin Young
It was terrible. Foods good but the service such ill mannered and rude
HE
Henry Alexander
Bad about getting orders wrong, get cold food, staff not too friendly
CA
Candice Parker
Really good service and great food. Everything was hot and fresh...
JO
Joshua Fugate
Food isnt great only go there for happy hour 59 cent krystals
CI
Cindy Owen
One of favs in jackson..great place to eat!! Friendly staff!!
ME
Melissa Sills
A unique fast food taste with good prices and a great staff.
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A Private User
Great service, fast, friendly, and the food was delicious..
SH
Sharon Porter
Ate there today serve wasnt good neither was the burgers
S.
S. Jackson
Its ok. Great deals for when youre feeding 10-15 people
TI
Tim Lashlee
By far the best one in Jackson ,only two so go figure
KR
Kriss Vaughn
It was not good, order was wrong wasted that money.
SH
Sheila Hopkins
Workers were friendly. Food was good, as always.
WE
West Tenn Reppin
Crowded as usual but always enjoy food
ST
Stephanie Webster
They have a variety of special meals
ST
Stacie Canada
I love the fresh buns and great food
MA
Markus Carter
Gets worse every time we go through
JE
Jeffry Gagnon
I love there little cheese burger.
KR
Kris Yager
Fast, friendly. Food was great.
PR
ProudGrandmaof 6
Almost as good as White Castle.
GE
George Morton III
The best Krystals in Jackson
AN
Angela Brown
Good deals and food was great
TI
Tim Case
Reasonably priced fast food.
MA
marvin Lane
Ok. Something quick to eat.
BU
Buck Snead
Quick cheap and delicious
ZA
Zachary Fowler
Love those little burgers
JO
John Bates
Love these little burgers
DO
Donna Lumley
Everyone here is so nice!
TE
Terricia Jones
Good experience this time
TH
Thomas Brown
Bad service rude workers
NA
Natasha Jones
Love they Buffalo wings
SE
Sean Simpson
Was not the best food
DE
Deborah Weaver
Food cheap and good
MI
Michael Hinson
Good little vurgers
PA
Paul Christie
Have to have em.
JA
James Frazier
Its Krystals YUMMY
PA
Pat Baker
Love those burgers
PA
Paul Holliday
Sliders are good.
BU
BubbaDebbie Johnson
Took way to long
SA
Sam Shelton
Worst thing ever
KA
Kathy King
Quick fast food
CH
Chris Wallace
Always good food
KE
Kelly Borden
I love Krystal!
PA
paul riddle
old and dirty.
ST
Steven Nunnery
Love the food
BO
Bobby Brooks
Food is good
RH
Rhonda Kelley
Good service
MA
Marcus Garrett
Show service
LO
lora harmon
Luv the tea
BR
brenda comer
It is good
KI
Kimberly Stone
Good food
DE
Denna Troutt
Great
CH
Chris Dill
YUM
GL
Glenda Wilson