Address: | 1340 S Germantown Rd, Germantown, TN 38138, USA |
Phone: | +1 901-759-5938 |
Site: | stores.perkinsrestaurants.com |
Rating: | 4.4 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM |
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D. J. Wheaton
I was very disappointed! I placed a take-out order and when I went to pick it up one of the ladies at the front showed me all my items before putting them in a bag. The make your own omelette I ordered was supposed of holiday sauce, so when she opened it I asked specifically if it had hollandaise sauce on it and she said "yes". I drove all the way home, unpacked our breakfast and sure enough my omelette had no hollandaise sauce on it!! So I called the restaurant, first was put on hold and disconnected, then finally spoke to a manager who just said they would make another one for me. I drove all the way back to get a new omlette which was correct, but in the whole process never received a single apology for my trouble or for their error. Which is sad, considering an apology costs nothing yet means more than anything when it is sincere.
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Bertha Grandberry
Me and my mom came here around 10:30 am, after her doctor appointment. First time so went up to one cashier, but she said she was handling catering and to sit ourselves and go uip and place order. Everyone was busy and after reading menu I realized we missed breakfast which ended at 10 am., still no one approached me so that I could ask anything. Mom is in wheelchair, so place is spacious and looks like it would be a nice place to eat, but I guess we came at an inconvenient time for them. We was leaving and still no one approached us with any help.
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Michelle Wilhoit
This place is always busy on the weekends! We went Saturday morning and surprise... it was busy! We had a party of 3 and waited about 20 mins for a table ( not to bad for the crowd). Our break fast was good but nothing that wowed our party. I attached a picture of a toasted muffin ( the waiter recommended it). It is a blue berry muffin which was put on the grill to make it crispy served with butter.
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Tundra Whitt
My husband and I frequent this Perkins because of the awesome service! Randy, the manager is a REAL manager who actually shows his concern. He always makes sure were happy. The waitresses and waiters are friendly and make you feel important. You can tell the staff at this restaurant have developed a great working culture and value great customer service. May God continue to bless!
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Hollis Prince
Two friends and I go to Perkins every other Saturday morning for breakfast. Service is great and the food is always stellar. Perkins menu has a wide variety, and the entire menu is served all day. For instance, although we arrive in the morning, I often order a dinner entree. I highly recommend the San Francisco stir fry with chicken.
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Big Bulley
You cant beat the service here. Im talking about the food and the service that goes along with the meal. The menu always have new additions and all members of management and the staff can ask you about your meal while eating. I will only go to this perkins location because I havent been disappointed yet.
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Theresa Sours
Great wait staff. Breakfast was good. Prices are not too bad. On average about 10 bucks a plate. There are some cheaper and some more expensive. So ten dollars is just an average. But the food is pretty good and the servers were attentive. Enjoyed my visit. Would go again .
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Derek Curtice
excellent! i love to see local memphis business thriving. these folks obviously treat their employees well because the service staff is outstanding. these folks are warm, gracious, and appear to really enjoy their job. well done perkins folks!
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antonio echols
It was one of the best experiences Ive had out of a restaurant. It was mothers day and it was crowded, but you still got service like it was a regular day. Thank you to the staff of this Perkins abs keep up the excellent customer service.
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Marian Kelly
My experience was great the waitress was awesome get name was Tameka, she ends very helpful to us I wish there was more like her. And the food was totally awesome, I loved the atmosphere Perkins gets five stars.
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M Ali
Got great service. Manager was walking around and checking with every table if all is good, that was pretty awesome. Not places do that. Food was really good as well. Hostess was very polite as well.
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Danish Siddiqui
Good location, good pricing. Service and food can vary depending on day, crowd, wait and kitchen staff. Bakery is solid. Overall good experience and been many times especially for breakfast.
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Beardly AX
The staff is very nice and the place is always clean and the music is soothing. I wish they had more dessert options. Other than that this is a good spot to grab a bite to eat and relax.
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Katherine Hankin
I love the dependability of Perkins and this one does not disappoint! The staff are so friendly and service is ridiculously fast. And their cookies...? To die for, yummmm!
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Robert Knecht
I eat breakfast here normally. They have great service usually and their food is consistently good. They recently updated the interior decor giving it a cleaner look.
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CAROLYN YOUNG
Food is always good. Servers are mad friendly. For some reason when I went it was unusally crowded but I was seated in a decent time. It was on a Thursday. hmmm
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Shelbie Fuller
This place was so busy when I came and I brought 15 seniors with me. I figured we would have a long wait but we didnt. We couldnt ask for better service.
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Amy Caraway
The food was great! The service was less than ok. Our waitress was talking to the people at two of her tables and ignoring the rest of her customers.
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Elaine Robinson
Food was good, restaurant clean, waiter efficient, cashier VERY unfriendly and a damper to an otherwise good experience. Thus the reduction in stars.
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Sandra Roberson
Good food, service, friendly staff. Manager even comes out to greet the guests...some by name and he may even rember the last time you came. Great!
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George H. Williams
Love this place. They know us here. The wait staff is efficient and friendly. The manager is concerned and caring and the food aint bad either.
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Pat Harrison
Great experience...our server was absolutely the best and the food was good...the pie was really good....over all a very happy experience.
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Tay Simp
Always leave happy and always great customer service. Food is great every time especially at this location. Plus you cant beat the price.
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Sereya Angaél
ordered a to go as soon as i arrived and my food was ready in 10 minutes!!!! fresh and delicious. i ordered for 4 people by the way!
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stanleegoodeye
Good meal. Price OK. Feeling sorry for 2 other tables that were seated before us and we finished our meal before they got theirs.
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Hayden Wicker
Very good menu, wait staff is nice and personable, bathrooms had tidiness issues somewhat but besides that, the food was excellent.
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Bobby B
Friendly staff and clean establishment. Good food and they do call ins so I could just grab and go. 10/10 will go again.
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Kathleen Thayer
Too full,people watching you while you eat.waiting chairs lined into restaurant. Wont go back unless it is unavoidable.
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lisa k
Always good food. Adore the southwest salad. Its great to be able to get the full menu no matter the time of day
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Theresa Loredo
The service was great! The food was great! We had breakfast for dinner and everything was fresh and delicious!
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Marcus Dale
Everything was cook fresh good southern eggs and butter pancakes good country sausage the fresh fruit every
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John Payne
Great place to get breakfast food, not sure about the rest of the menu because all I get is breakfast food