Address: | 1525 Celanese Rd #101, Rock Hill, SC 29732, USA |
Phone: | +1 803-366-8500 |
Site: | krispykreme.com |
Rating: | 4.5 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 6AM–10PM |
ME
Melanie Harrs
We ordered her tonight (6/28) and when we ordered doughnuts, we were served doughnuts that were smaller and missing a couple of the toppings. When we pointed it out to the cashier, we were given the wrong doughnuts, she told us they were not allowed to sell doughnuts off the top shelf (several from other top shelf trays were already sold which blows that theory) I went to the manager and told him the situation and he said he would "fix"it...his idea to "fix it" was to throw a few crumbs on the same doughnuts and sell them to us...at that time I informed him I was going to write a google review, as well as Trip Advisor, Yelp, and Urban Spoon. Customer Service was awful and to add Insult to injury one of the doughnuts had a hair in it. They also had no toilet tissue in the. Restroom and we informed them of this and the cashier just looked at us like she didnt know what to do...its a shame I couldnt give it a zero...one was the lowest rating...
TE
Terence Brown
Went through drive-thru. Ordered a chocolate and a strawberry glazed doughnuts. Order was confirmed. Get to the window. Order was confirmed again. Got my order and only one chocolate doughnut in the bag. Didnt get charged for the 2nd one. Knocked on the window twice. Another employee was standing 7ft away. Nothing. Like I wasnt even there. Girl at the window looked like she had an attitude. Moral to the story? If you have two people working drive-thru, both should be aware of the order. One taking the order. The other bagging it.
ER
Eric Griffith
Doughnuts are great. Service not so great. Went on st Patrick day for the green doughnuts. I was going to do an assorted dozen. But after I attempted to order 2 different kind and was told we are out of them and the doughnuts were mislable. I asked what can I order anything in the case so attempted to order one more time and said two apple fritter oh them you have to get a full dozen. So obviously I couldnt order anything in the case. So I just order hot a dozen glazed.
MI
Mike Hammond
Krispy Kreme isnt what it used to be. The doughnuts used to be light fluffy sweet and would melt in your mouth. Now they are hard heavy and thick. Just not the same. The employees are nice and helpful. But it isnt their fault that what they are selling doesnt have the quality that it used to. The change came from corporate not from them. Saving that money!! Its pathetic!
LY
lydia williams
Terrible service. Went in to get a dozen original and was told it was an hour wait. I asked if the drive thru was an hour wait too because I saw that they were being served. I was told that the drive thru was getting fresh not hot. I said that I just want some doughnuts fresh was fine. At this point I was just ignored until I left.
PH
Philip Cain
Good food and service, Ive been going to this joint since it opened. The service has always been top notch and the food has been very good. If you expect the doughnuts to be hot at each visit then down load there app and it will let you know when there cooking. See you there
VE
Veronica Ingle
Fast service. Friendly service. Good selection but they needed to have the sea salt caramel and chocolate one. Then it would have been perfect!!!
JO
Jo Anne Warren-Gibson
Love this place but disappointed that original glazed I got tasted old. Found out the Hot Light doesnt come on until after 6pm
ZA
Zachary Neal
The doughnuts were amazing and fresh, we watched the employees make them. Employees were also friendly.
VI
Vicky Castro
Donuts were great Tea was sour The two cashiers neither greeted or smiiled acted like we were a bother
EL
Elise VanPelt
I love to watch the donuts go through the conveyer belt and how they are made while I wait in line.
JO
Joyce Johnson
The employees made sure that the customers felt like they r treated like they should be treated.
PE
Penny Pearson
Who doesnt love a hot fresh melt in your mouth donut?? Fast service with a smile and clean.
JA
Jason Jackson
Its a Krispy Kreme with a drive-thru! I only deducted a point because they dont deliver. XD
SO
Sophia Cooke
This place of business is very neat and clean,and the workers have great customer service.
JO
Joseph Bennett
Easy in and out and they do not overdo the chocolate in their hot chocolate like other KKs
BR
Bryan Green
Cant go wrong with some hot doughnuts..... And they are open late, for the night owls....
KA
Katie Bennett
Best doughnuts ever. Customer service wasnt terrible but I went through the drive thru.
MA
Mary Behrick
Love to get the hot ones. It is amazing to me how different the donuts are when hot.
MA
Marlessa Southern
As Tim Hawkins would say, a trip to Krispy Kreme is like eating little baby angels!
TO
Tommy H
The best donuts in the business and when the hot ♨ now sign in on lookout...
DE
Deovia Price
Omg this is like the first place that hot and ready sign stays on I love it
BE
Becky Slaughter
Dooooonuuutzzzz....
MA
Matthew Hanson
Simply the best Krispy Kreme Ive ever been to. Clean, spacious, friendly.
NA
Nathan Caskey
Who doesnt love Krispy Kreme?! Get the calendar for coupons every month.
MR
Mrs GSXR
Only visited here a few times but never had a problem or bad experience.
PA
Patrick D. Timms
What can I say, love, love, love Krispy Kreme donuts, red light is on!
SA
Sadie Harris
Fresh and tasty donuts everyday. Service is helpful and quick.
SH
Sheila Strait
The donuts are always fresh. The drive thru is always fast.
TA
Tad Reed
Hot donuts are the best. Who doesnt love Krispy Kreme?
DI
Dialmarys Velez
Rápido!!!
DA
Daryl Lewis
Really slow and messed up my order multiple times.
TO
Todd C. Rogers
Madvaps
VI
Victoria Mayberry
Love, love, love this place. Friendly staff too!.
SH
Shane Kleinpeter
Delicious doughnuts and super friendly service.
DO
Douglas Runyan
Quick and courteous service, and great donuts.
RO
Robert Waddell
Best donuts, great service and friendly staff.
BI
billy clark
Awesome donuts and love the assembly process.
TO
toddincharlotte
Hot now at 1040pm. Now thats the good stuff.
TY
Tyler Borden
Great donuts. Fast service and friendly. :-)
JO
Jonathan Bass
Coffeee could be better but love the donuts
LA
laura Carey-Blackman
Love hot donuts! Pleasant customer service.
CI
Cindye Hauck
Great donuts, Great customer service!!
MI
Mike Burdette
Great service and the best doughnuts!!
AL
Alison Russo
Donuts are always fresh and delicious!
AJ
Aj Jones
They have the best & freshest donuts.
PT
PTah EGune
We need more nice people like them.
BO
Bobbie Baker
Wonderful hot donuts. Good service
CA
Carlos Sumpter
good donuts worst drive thru time!
NI
Nicole Wesley
Very good and love its open late.
WA
Wanda Cutter
Strenuous, but tentative result.
BR
Bryan Martin
Umm,...Cause they make doughnuts!
ZA
Zackery Foster
Good product. Terrible service.
HO
holly
Rude people working the window
LI
Lisa Gold
Yummy food and a clean place
PE
perry montuori
Im so glad your in Rock Hill
LA
Lawrence Adams
Its Krispy Kreme... It love
TR
Travis Catoe
Clean, always fresh product
DA
David Rink
The Hot-n-now are awesome.
MI
Mike Wise
The hot sign was on! Mmmm
CH
Chris Corwith
so much better than DD!!!
YO
Yolanda YodaTheGreat
I love Krispy Kreme!!
IN
Interstate Fleet Services
Super friendly staff!
CH
Charles Bianco
Hot and a free donut
CA
Candy Cooke
Fresh all the time
DA
David Har
Good glazed donuts
LI
Lisa Burns
Delicious always!
SC
Scott Watts
Very good coffee
TR
Trina Gantt
Great selection
LE
lee glass
Amazing donuts!
KH
Khadijah Cooke
Amazing place!
AL
Alan Faile
Great donuts!
EL
Elise Durham
Good service
JE
Jean Gant
Great donuts
ME
Megan Huckeba
Dirty line
MI
Michael Johnson
Great place
RO
Ronald Godfrey
Good donuts
TI
Timothy Nichols
Great food.
CH
Cherish Hope Love
Love them
GI
Gina Chandler
Location.
PA
Pamela Sanchez
The best
JE
Jessica Rhoads
Yummy!!!
MA
Mateo Moyon
The hot
DA
Daniel Branham
Amazing
JA
Jason Flowers
Mmmm!
TH
theresa white
Clean
RI
Richard Sugg
Yum!