Address: | 490 Lancaster Ave, Malvern, PA 19355, USA |
Phone: | +1 484-328-3155 |
Site: | chinapavilionmalvern.com |
Rating: | 3.3 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10:30PM 11AM–10:30PM 12–9:30PM |
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Allysa Carilla
While the food itself is average or maybe a little below that, the customer service severely TANKED. My friend had called to place an order and after the woman on the phone could not understand us, she basically told us we couldnt recieve service. Hopeful to give this place a shot, we tried again but online this time. Once again she called and after talking to 2 different ppl she finally sent someone out after 10 minutes of back and forth frustrating conversation. Once the delivery man finally arrived, he not only hugged me but kissed me on the cheek and told me I was beautiful! These people have some of the worst service I have ever seen in my life! No joke! If you do not speak any form of chinese or are a young to middle aged woman, do yourself a favor and order from another mediocre chinese place in the area. If you decide to try them out for yourself, God bless and be safe!
JO
John Mistretta
Might as Well Have Ordered from White People The most flavorful part of the meal was the soy sauce in the packets. The second most flavorful part of the meal was the actual soy sauce packet plastic. The third most flavorful part of this meal was the plastic bag that the soy sauce packets came in. The actual Fried Rice and Shrimp with Lobster Sauce tasted some magnitudes worse than the tires of the car used to deliver it to me. The crab rangoon was okay.
NP
npitu04
Awesome Chinese food. As another reviewer mentioned, the Kung-Pao chicken is incredibly good. They obviously bread it and cook it at high BTUs, something usually only higher end places do. Everything else Ive had from here has been spot on as well. All in all a real solid place to stop for your everyday Chinese food fix.
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Rebecca Brooks
Food and delivery time is usually good. Tonight items were missing from order. When I called, the restaurant argued with me that I didnt order the missing items. When they found my order they said they would send back out for delivery. It took over an hour and they offered no apology or discount. Very rude.
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Caroline Walters
Poor customer service! Poor quality! They tried to take advantage and scam me of my order; delivered it the wrong address and tried to be deceitful about it. Not worth the hassle and time wasted! The food isnt that good anyway! There are better Chinese restaurants in the area! Dont bother!
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Hannah Maxwell
Food is fresh but lacking flavor. The customer service I received was great despite other reviews Ive seen. It was quick pick up for a Saturday night.
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Darci Lombardo
Freshest and best around. Friendly and accomidating!! I have Been loyal since the opened years ago, a hidden secret. They are consistently good!
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ken m
Best food around !!!!!!!!