Camillos Italian Restaurant, Pizzeria & Bar
| Address: | 264 Greenwich St, Kutztown, PA 19530, USA |
| Phone: | +1 610-683-5637 |
| Site: | camillosrestaurant.com |
| Rating: | 3.7 |
| Working: | 11AM–1AM 11AM–12AM 11AM–1AM 11AM–2AM 11AM–3AM 11AM–3AM 11AM–1AM |
Location
Photos 41
Reviews 32
SO
Sonia Maria
The owners daughter who manages the restaurant is very arrogant, rude, confrontational and has absolutely no concept about what good customer service entails. Three times in the past I became sick after eating their chef salad; however, she offered no apologies each time I informed her of this and merely said that Im the only person who has ever become sick. I never once requested a refund and explained that I merely wanted to make her aware, but nevertheless she was defensive and argumentative. Mind you, my mother who also ate their chef salad became ill as well. As a result, I refrained from ordering it for several months, but thought I would give it another try and ordered a large chef’s salad. This time, the owners daughter prepared it herself and served only 2 black and 2 green olives, a few cherry tomatoes chopped into small pieces and onions cut into large chunks. After serving me the large chef salad, she left the establishment. I asked the waiter why the chef salads contents were so rationed when on the prior occasions I had ordered it, it contained 5-6 whole cherry tomatoes and 5 -6 green and black olives, as well as, thinly sliced onions, but he wasnt aware of any difference. When I entered the establishment two days later, she was hostile and began arguing with me that shes tired of having me complain about everything and that she doesnt know if Im a chronic complainer, but that she doesnt appreciate it, because her waiter told her upon her return to the restaurant that I had complained about my salad. She also stated that I insulted her chef when I made a comment to her father upon exiting the restaurant that had he been there when I arrived, I would have ordered the pizza instead. I explained that I was not complaining about my salad and that I merely made a statement to the waiter that months ago when I used to order the chef salad, which was usually prepared by a former employee, the contents were not as rationed. She replied that since she orders and pays for the food, she instructs her employees on how much of each product to include on each order. She also stated that she fired the individual who previously prepared my salad. I also explained that I was not insulting her chef when I complimented her father by telling him that I missed his presence earlier that afternoon, because I like the flavor of the pizza he prepares. She then replied that she doesnt understand why I would like the pizza her father prepares better since all the chefs use the same ingredients. It was obvious that she wanted to provoke an argument and didnt value me as a customer, although I had been going there for many years. In view of her blatant hostility and abrasiveness, I have no intention of ever visiting this restaurant again! Restaurant owners and managers should treat customers with respect, courtesy and professionalism, not with disdain and aggression. I would not recommend visiting this restaurant if you expect to receive good customer service from its manager.
JA
James Bitler
Its an insult to Italians. I ordered the eggplant parmesan with a side of curly cheese fries, for delivery. The delivery guy was polite enough, but he seemed like a bumbling fool; he didnt even bring the receipt. The pasta was way overcooked and barely got 7oz. of it, and the eggplant was still mostly raw. I had to microwave the eggplant separately. I dont know how they made the curly cheese fries, but they were entirely inedible. The fries themselves were rock-hard, and they were cemented together with burnt cheese. Absolutely deplorable. As both an Italian and a professional cook, I am thoroughly insulted and agitated.
DA
Darren Distasio
Loved the linguini and white clam sauce. Italian hoagie was good fresh buns and decent value. We also got a large Buffalo chicken wing Stromboli and the thing was huge. however we would have liked more wing sauce inside and it didnt have and bleu cheese. Dont get me wrong it was very good and loaded wtih chicken and mozzarella cheese. Draft beer was a bit steep at $6 for a pint of victory and $5 for a corona bottle this stopped me from giving it 5 stars.
JA
Jason Matters
Good food. My dad and I ordered at the restaurant and planned to have a beer while we waited. Sat at the bar for 20 min until they even noticed we were there. No bartender, apparently short handed. Playoff football on today. I guess they plan on being slow..?? Why have a bar of there is not anyone to tend it? I guess we are off to the Kutztown Tavern.
KY
Kyler Wagner
I order here a decent amount, the pies are great, so are the subs. Quick delivery, and fine service, but the calamari is absolutely terrible. Second time ordering it, very small potion for the price and definitally low quality.
TI
Tim Clair
This is the best pizza in Berks county ,not to mention the owner is gorgeous. You will not be disappointed and if they dont live up to your expectations . They will make it up and do better. And the buns are mouth watering .
DA
Daniel Meyers
Great place and has awesome delivery service. The "southwest" wings are the best wings around. Dinners and pizza are always good as well.
BI
Bill Connor
One of my favorite spots at Kutztown! Awesome staff that is welcoming and amazing food that allows for a good selection at a fair price
DO
Dose Me
Ive eaten here many times. Nice, typical Italian spot that has a little more effort put in. Paola is a beautiful woman as well.
DA
Dawn Lynn
Excellent food, very fresh cooked to order. Gluten free stuffed shells delightfully tasty! Never disappointed.
JU
Justin Zettlemoyer
Awesome people. Great food. Big screen tvs And a good location. A must stop in and check out.
BE
Benjamin Pendleton
Looking for pizza by the slice? Large slices, good pizza, $2.12 a slice for cheese. Good deal!
BR
Brittany Beck
Penne pasta with melted cheese is not baked ziti and definitely not worth what they charge
LA
Lauren Fischer
A little pricey for some lunch items, but great food. Worth the wait at lunch time!
ER
Erica Snyder
Popular with the college crowd. A little pricey for the type of food. Great wings!
WI
William Bricker
I absolutely love this pizza, and I get it Everytime I am in Kutztown.
A
A Private User
Service was great thanks to Sarah. Food was standard, good quality.
HE
Helene Ruth
Friendly Staff, Great Food ... Drinks are a Plus!
MA
Matthew Scheirer
Best cheese steaks and pizza in Kutztown!
A
A Private User
Ehhh the food was preety good....for PA
ST
Steve Werner
Excellent food, portions and service.
ST
Steve Figueroa
Really nice place, pizza and people.
KU
Kuma Sama
This is very hearty and filling
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Aleena Bujanowski
Great food and service!
AA
Aaron Leflar
Great gluten free food
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Te Jota Mclane
Not very good at all
CO
Connor Lammey
Taco pizza was good
SH
Shane Doris
This place sucks.
NI
Nikki Talarico Msp
Food is amazing
MI
Michelle Mertz
Good pizza
TY
Tyrell Bradshaw
Great food
RK
rkhami68
Nice food
