Address: | 4144 Saw Mill Run Blvd, Brentwood, PA 15227, USA |
Phone: | +1 412-881-6000 |
Site: | venicepizzeriaonline.com |
Rating: | 4.3 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Lisa Pautova
Great food, horrible customer service. Ive ordered from Venice many times before, usually online, with no problems at all. The food is always hot, fresh, and certainly worth the extra bit of money. Ordered from them today, and they brought me entirely the wrong pizza, not even close to what I had ordered. I double-checked, of course, because I had the email confirmation to prove it. Im never not open to the idea that I may have made a mistake. But I didnt, and it became clear that I did indeed recieve the wrong item. Still, no biggie, I called them to let them know, even offered to give them the wrong pizza back. I just wanted what I had ordered. The guy was polite about it and said they would be right over with the correct pizza, and the call ended. However, I got called BACK a few minutes later, with a man arguing with me that I had ordered the pizza they had brought me. I told him I had the proof on my email, he wasnt having it. Its like he was more concerned with the possibilty of being in the wrong than actually fixing the issue. He began to raise his voice, so I hung up. Never got my pizza. They ignored my many calls back. I cancelled my payment. Is this how you treat customers? Who the hell runs this place? Venice, youve lost my service.
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Tamara Hughes
Me and my fiancee ordered 2 fish hoagies ..at least we thought. After waiting a hour for the fish hoagies to get here we opened two steak hogies clearly this is not what we ordered so I give them a little ringadingding. Most pizza places will apologize and offer a reorder or give you a cupon for your next order. Because the customer is always right so I thought. the manager was rude loud and made it seem like it was my fault that someone jacked the order up . I was not happy and I was not asking for a reorder so he can do creepy things to my sandwich before delivery no thanks I will pass never again
VA
Valerie Trumps
So unimpressed. Will not order from here again and wish I could get my money back. Pizza: "crab" was actually surimi and shrimp was rubbery. Wings: ordered mild, got hot. Mozzarella sticks: clearly frozen and baked. Oreo cheesecake: rubbery, overbaked, and not Oreo-y at all. And all of it was overpriced. Seems like they dont care.
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Dan Paw
Great hoagies, great pizza good service. Their food is all good everything I have tried at least and always fast delivery too
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Al Siric
One of the best pizza places in the South Hills!! Always fresh, fast and staff is always nice and friendly!! Good job Venice!
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Nick Fairbanks
Great salads, and you MUST try the Chicken Ranchero Pizza. Always excellent service and delivery times. A+
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zach hamilton
Get Their hot Garlic wings mmmm, Delivery is really fast compared to the other pizza places around
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aubany white
I order here ALL the time. Food is good, fast delivery, good customer service , prices are good.
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Nicole Marier
Love their Pizza, its my favorite in the area! Friendly employees and great speedy service!
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Alisha Crossman
Ordered buffalo chicken pizza, tasted horrible. Would not recommend ordering this pizza.
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CPylon
Pizza and pepperoni rolls are excellent. Friendly driver! My new favorite.
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Karin Lewis
Ordered baked ziti, got spaghetti... Atleast the Turners tea was good
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Besim Hysenaj
The best pizza in town! Great food along with great and fast service.
A
A Private User
People are nice.... not like the one up the block !
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Tara Walters
Me and my bf order here all the time. Delish!! :-)
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Audrey Maxwell
Very friendly and fast service..Excellent food
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Juston M
Best Pizza in Brentwood. Great service too
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Latif Yeniceri
nice place yummy food
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Ryan Solo
Amazing sandwiches.
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A Private User
Best pizza
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Ryan Freund
quality
A
A Private User
great
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Zac Bianco