Address: | 5035 Bernville Rd, Bernville, PA 19506, USA |
Phone: | +1 610-488-1088 |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Derek Brossman
Our family thought it would be a good idea to have dinner here after finishing up some Christmas shopping. We were very wrong. Four of the six of our party arrived 30 min before the other two. We ordered pasta, Stromboli, chicken fingers, soup and a ham and cheese sandwich. In over an hour, we received cold French fries and slightly warm chicken tenders. We asked for cream for coffee and ketchup and never received it. The remaining two members of our party arrived and waited for nearly 30 minutes and our waiter Zak never showed. Finally, the ham and cheese sandwich and pasta arrived. Unfortunately, they were both luke-warm. The pasta sauce had congealed on the top. Neither of these items were delivered by our absent waiter. When I went to the hostess to let her know we had people waiting to order and that it had been an hour since we ordered our other food she went to track him down. I even heard her asking another waitress where Zak was. After another ten minutes, Zak finally arrived with yet again barely warm food that had obviously been sitting for quite some time. When my dad asked what was going on, Zak had the nerve to give attitude. Thanks for ruining what should have been a good post-deployment dinner with my family Zak. Bottom line, the service was terrible and the staff obviously didnt care. The food could have been good if it was served in a timely manner. My family and I wont be taking any gambles on eating here in the near future.
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Jen
Worst dining experience ever! We walked in to a half full dining room and waited to be seated. The kid showing us to a table looked like it was pure torture to even have to say hello. After being given menus he mumbled something and walked off. 20 mins later not one single employee acknowledged us and we were forced to go ask if anyone cared to take our order. The kid who sat us at the table came to finally take a drink order but had no clue what they even offered so he left to find out! Thankfully a girl who actually was upbeat and friendly came to take our order and apologized that she was never informed we were waiting. It took over an hour to finally get 2 burgers and a plate of Mac and cheese after threatening to leave. I will never visit this place again. I would rather have horrible food with kind and competent staff. The only reason for the second star is for the waitress who I hope finds a better employer.
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A Private User
We have eaten there many times, poor customer service is poor business. We were actually approached by the owner who told us because it was so busy we should understand the wait! Over 30 minutes for a cup of soup that was half full when it got to the table? Our sandwiches were grilled but cold? The clams were served without butter and some rotten, the salad never arrived. But the topper was when the waitress told us there were other restaurants that we could go complain at! NEVER AGAIN and if you are smart SKIP THIS ONE!
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A Private User
I guess onhly those who have abad experience write reviews. Last year when we were new to the area, we tried this place because it was close to our home. Our expectations were exceeded. We expected a local pizza place, and found that the food is excellent and the portions are generous. The pasta dishes are good, especially the seafood pasta.We had no problems with the service. the food came quickly and if you like sports the bar side offers several TVs - if not there is a dining side to the restaurant.
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Melinda Wheeler
We sat in the dining room and ordered a small (which is pretty big) stromboli, for I think $14, which fed me and my husband and we still took home half! LOL It was delicious, btw! I also witnessed our waitress (Katrina, I think) deal very well with what could have been a difficult customer at another table. She was knowledgeable about the menu, accommodating on anything we needed and very friendly. Great experience, clean and friendly environment and yummy food!
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Jennifer Napoli
We stopped in late right for a bite to eat. Live music outside on the patio. (Fisheye. Good music!) We ordered wings to share. They were delicious! And they smelled so good that other tables were commenting about how snagging they smelled. They were dont just right. Nice and crunchy on the outside, tender and juicy on the inside. Ive never had a bad meal here.
IA
Ian Hayes
Arrived on a Saturday afternoon, not busy at all. Girlfriends panini was cold. Fries were cold. The bread on my club seemed to be stale, otherwise decent food I guess. Waitress was on top of it tho. Shes the reason for the third star.
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Papanasa KarthicK
Good food and courteous service. We realised an item had ham in it only after getting it so had to avoid it. They courteously removed that from the billing though it was our mistake. Good local flavors in the food.
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Jeff Henderson
Most pizza in the area stinks. I have to rate this pizza "The best in the area" A bit stingy on the toppings however I would always 100% of the time buy pizza here over anywhere else locally.
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Jim Schwar
Great food and large portions. We decided to eat here on Sunday. I wanted to find a place that makes a good red clam sauce. Well I did The dining room is small. Wasnt busy when we showed up. .
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Sauron The valiant
Very friendly staff. Great seafood pasta. The scallops were great. The chicken parmisian weas good. The kids pizza was good. Nice and clean.
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Michael Brent
The owners also own Ginos Pizza. You have to get "Grandmoms Pizza". A thin crust Sicilian pizza with garlic.
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Jeffrey Klewiec
Food is great, if youre partial to real food, Not a fast food restaurant. Its the real thing !!!
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Carlos Lima
me gusta la comida la recomiendo
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James Bricker
Very good Italian food. NOT great atmosphere but food compares favorably to higher priced GNA.
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Jim Pellegrini
Very good food. Stock beers. Had the N.Y. steak (ironic)... Would definitely eat here again!
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John Burke
Way too many Italians working in this place! Need to have more Irish people working here.
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Ryan Wolf
Very consistent for the last few years. Great prices. Good food. Good service.
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Travis Klewiec
Great food. Good service. Family friendly. Local drinkers are nice and quite
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Jeff Arndt
Great food, really good and cheap happy hour appetizers. Food was awesome.
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Megan Stubblebine
their pizza and wings special is unbeatable! great place under new name.
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Tim Manderewicz
Great outside deck and friendly waitresses and the food is fantastic
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Deborah Sminkey
The food was delicious. Service a little slow,but, pleasant.
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Zachary Hoffman
Great wings pizza and pasta love the happy hour specials
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Tudor Mazgareanu
Best food I had between Reading and Hamburg on route 183
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TheLunchTruck
Took 27 minutes for a large turkey and cheese sandwich
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Javier Rivera Gonzalez
Awesome place to eat and have a couple of cold ones.
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Venus Burgos
The service is wonderful the food is perfect!!!
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Carly Weaber
Amazing food & atmosphere! Treat you like family!
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Joe Naimo
Great place to eat. Great food and good people.
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Elemento TV
Great and delicious food!!!! Excellent service
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Dave Darlington
Great food good prices. Great atmosphere.
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Nathan Whitman
The food was good and staff was friendly
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BQ Chanel
I love everything in this restaurant
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Penny Schmehl
Enjoyed our meal an friendly staff
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Robert Flay
Loved the food service was great
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Megan Dinatale
Great italian food and prices
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Domo Blaze
Bacon cheeseburger on point!
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Cheryl Micale
Great food at a good price!
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Thomas Ulrich
Good sandwiches and pizza
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Kelly p. Sanjuan
Great food, and service !
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Jessica Bye
Good food good servers
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Brett Henne
Great subs and pizza.
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Aidan Sutherland
Pizza is middling
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Tom Falk
Just the best.