Address: | 29702 Town Center Loop W, Wilsonville, OR 97070, USA |
Phone: | +1 503-682-3400 |
Site: | bellagiospizza.com |
Rating: | 3 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
KY
Kyle Meirow
Had been ordering pizza without incident for years; today we opened up our pizza box to find the pizza was under cooked and "gooey" and not in any way crispy and delicious. Not typically liking to complain, I begrudgingly called to explain the situation; after being transferred to a man that I was told would solve all of my problems and explained the pizza was under cooked/gooey he quickly cut me off and said, "Its impossible the pizza is gooey." with an arrogant sense of superiority, as though he were the supreme pizza inspector for the entire realm, and would know what an under cooked pizza would look like while a mere peasant such as myself would not. I then told him would wouldnt be buying pizza from them anymore at that point (due to his interruption and tone) and he replied with a chipper and helpful, "Ok!" The pizza there WAS good, but I guess good luck if you have any issues with anything at any point in time.
EL
Ellie Nieting
I believe bellagios pizza is great, honesty lovely pizza, but the bellagios in wilsonville does not meet my standards of what I know there pizza to be. I recently placed an order at around 6:45 and my food arrived at 8:20. One hour and 35 minutes is not an acceptable time for delivery. Before my food arrived I called for an update on my food , I spoked to michaela. She was very nice explaining that someone did not show up for delivery and sent a free 2 liter that was very much appreciated. My pizza arrived cold. Not just temperature, you could see it had been sitting out for a while. Honestly really unimpressed with this knowing, how good this pizza company really is.
LA
Lara Miller
Bellagios pizza is usually pretty good, but their estimation of time is extremely poor, as are the excuses I hear. I called in an order to pick up at about 4:25 and I was told it would be ready in 1/2 hr. I finished my grocery shopping, including ice cream, and then went to Bellagios to pick up the pizza at 5:10. My pizza had not yet been made, it was going to be about 10 min until it was made then a few minutes to cook. They got slammed with orders, sorry my pizza wasnt ready yet, was what I was told. They were sorry about that. So, while my ice cream sits and melts in my car (thankfully it is really cold out),
A
A Private User
The food is about what you would expect from a Bellagios. The only problem is that the 3 times I have ordered from them, I have had to pick it up and they where not able to get it delivered. Both times when I went to pick it up they had to make the pizza because it was either never done in the first place or the original was already cold from sitting out (some ones Elses pizza perhaps?). Dont know what is the deal but more or likely will not order from them again for at least a year at any establishment. Food: 7.5/10 Customer Service: 3/10 Over All: 4/10
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Jenny Nelson
I usually go to Bellagios in Tualatin, but stopped in the Wilsonville one a few weeks ago. The place was dark, and did not look very clean. I did not notice this until after I ordered. The girl who made the pizza was also the cashier and after waiting on the person behind me, she did not wash her hands before handling my pizza after it came out of the oven. Not impressed. I took my pizza home and microwaved each piece before eating it. Ill never go to this store again.
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Bret Ebner
My wife and I love Bellagios Pizza......in Tualatin. When moving to Wilsonville we were excited that they had a location there. Unfortunately the service is bad and the pizza isnt the same quality. There are other places in Wilsonville that are better. I wish the owner of Bellagios would take a hard look at this location and see if its living up to his or her standards. I doubt it is. If they improve we will be back but for now I have to go with my gut.
ME
Meg DeHart
Im sure the pizza is good, as everyone says it is, but I would need to receive it first. It has been 2 hours and I still dont have my correct pizza. Calling in to mention we got the wrong pizza was like pulling teeth. What happened to customer service? I hope when I get the pizza I can put in a better review.
EU
Eugene Rivera
Best Pizza in Wilsonville. Surely the pricing is a bit higher that most places but for the quality and amount of ingredients it is well worth it. It has impressed many of my guests that are visiting the area as well. P.S. Mother Earth and Chicken Bacon are G.O.A.T.
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Anna Stracener
I called right after they had recieved a huge order for a company. They said it would be a two hour wait. I said ok because their pizza is worth the wait!!! Pizza delivery guy showed up half an hour later. They have great customer service and yummy food.
DA
David Ackerman
There is a psychological term called conscious incompetents....or the lights are on nobodys home. After I paid for a just fair pizza ...I was asked by three separate people if I paid for my food. They watched me order, maybe early onset stupidity.
JO
Jonathon Stryker
Service is not their strong suit here. I support businesses who help the visually impaired, but Im certain at least 1 of the 6 people behind the counter saw me standing there for 5 minutes. Also, maybe a class for your guys to tell time? Its a
AS
Ash S
Outstanding pizza! Mother Earth is amazing!! There white sauce and red sauce are both equally good. Wait time to get a pizza to go is usually 30-1 hour, but worth the wait. Good customer service.
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Jerry Owens
Bellagios is, hands down, the best pizza in Wilsonville. In addition, they deliver and allow for online ordering. Very convenient, and makes the national chains a poor choice by comparison.
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Jason Resner
The worst customer service i have ever experienced. I have been a huge fan of the west linn and happy valley locations. With my new location of residence i will no longer be a customer.
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Karlie Ellis
Was told it would be a 40 minute delivery time. Waited 75 minutes. Called and was told it would be another 25-40 minutes. Are you firing this pizza in the pit of a volcano in Hawaii?
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Sam Morris
When my weekend starts I always order a pizza from Bellagios. They are the best.
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Richard Lee
This location used to be amazing, now they cant get an order right or on time.
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Joe Wade
Freaking awesome pizza! Fast service, friendly staff. This place is great!
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A Private User
Middle of the road pizza. Not particularly tasty or anything.
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Mukunda Moss
Best pizza joint in Wilsonville. Love the bread sticks.
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John McKean
There really are not any good pizza joints in Tualatin
CA
carolyn zinno
The best pizza in town. It is worth the extra cost.
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Synyster Fluff
I didnt eat here. Location services thinks I did.
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BALLPARK2BALLPARK
Just OK. Nice staff but food was average.
JM
JM Parker
I got food poisoning last time I ate here
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Nicholas Chen
My familys favorite pizza in Wilsonville
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Tim S
They should be nicer to customers.
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Benjamin Oien
Great pizza at a premium price.
DA
David Ellingson
Employees on cell phones on I-5.
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Briana Foster
A really good pizza!