Smashburger
| Address: | 3397 Princeton Rd #105, Hamilton, OH 45011, USA |
| Phone: | +1 513-737-1222 |
| Site: | locations.smashburger.com |
| Rating: | 4.1 |
| Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
Location
Photos 13
Reviews 24
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Eric Kallmeyer
This is MY Smashburger!! My family and I have Smashburger for dinner about twice a month. We love the food and normally order it for carry out. They always have our food ready when we get there and it is still warm when we get home. They know me as the "Surprise Burger" guy. I always let them use their imaginations when it comes to making my burger and I am never disappointed!! They have made me some LEGENDARY burgers. When you allow someone that prepares burgers for a living, the opportunity to create the burgers they have in their heads, then you are in for a real treat. I will continue to go to this Smashburger and encourage people to just let them make something for you. You will appreciate the surprise.
KE
Keithia Roberts
Being a first time customer, the customer service was awful and the shakes tasted like melted ice cream with whipped cream on top. The young lady serving me had a very sour attitude. And when I politely tried to correct her on my online order she tells me that "I dont see the item youre referring to on my screen" so I showed her my phone with my order that had the item on it. She got the item for me but her attitude/demeanor was very sour. Will not be going back. You have permanently lost a customer.
TI
Tim Beatty
I accidentally sent my online order to another store and showed up at this location to pick it up. It was going to take 30 minutes to get to the other location. The manager immediately offered to call the other store and cancel the order with them and give me the same order to no charge! I will definitely make sure to get the location right next time because this is the only place I will go! Thanks again!
CA
Cassidy Shibiya
Fantastic! Great burgers, creative options, love the fried Veggies and especially the Fried Bannana Peppers! They made a mistake and corrected it immediately. Well worth the drive for me, will be taking the family soon (wife is jealous) That being said, this is a burger joint, if you are not in the mood for Burgers obviously skip on this. For what they do, I am a fan! Thanks!
SH
Sharon Urmanic
It was my grandsons Birthday and we have a tradition he loves Smashburger for his birthday so we went early to let them know we would be coming. It happen to be Kids nite and they had a Balloon Artist there it was awesome. The Manager tonight was Nickie customer service was Great,food and the whole evening was great. Thank You again.
RO
Robert Cooley
Was here this past weekend for the first time. The food was great, I liked the decor, and the customer service was A-1. The place was a little small. Lucky for us we, were having take out. Just wish that they had menus to showcase their food.
TI
Tiffany Bales
There food is always good and the staff is always helpful and friendly. We eat here quite often and have never had a bad experience I highly recommend this place to everyone and make sure to try the Vegas burger and of course the fries
JA
Jason Thompson
Snooty servers, too pricey for the quantity of food. I was supposed to get a 10% discount and when I reminded the cashier she simply said "oh guess it didnt take it off" and moved along, felt rushed, very bad experience
SA
Samantha
Not a great experience. Milkshake was very thin. Meat on burger was flavorless making the toppings work harder...to no avail. And the SmashFries was absolutely drenched in oil. Ugh.
MI
Michael Albrecht
The food is falls somewhere between Wendys level fast food and a standard sit down chain like Applebees. The service and atmosphere were middle of the road as well.
JA
James Thompson
Burger was awful tasted like a salt block just very bad. Was first and last trip to smash burger. Clean place though if I need to give a plus for anything.
DA
Darlene Gillenwater
I like wendys burgers much better but i do like their wire trays. Service was amazing. Like burger toppings. Outdoor seating chairs uncomfortable
CR
Craig Tumblison
Excellent service, clean location, great food. Expect to pay a little extra for those items, however. Not a budget restaurant.
KE
Kevin Henry
Best burgers in Hamilton/Fairfield Township. I recommend the Buckeye burger. Hot and juicy with fresh toppings.
BE
Ben 88
The cashier said he was going to give me a free drink but they end up charging me for it very greasy food
MI
Michael Todd
Tasted like someone smashed a terd and rolled it in beef cakes totally not worth the gas it produced
RE
Rebecca Dugger
Burgers were excellent! I thought a large fry would be bigger but they were hot and crispy!
TO
Tony Cole
Its not phenomenal food, but its definitely better than going to Chilis for a burger.
DA
David Swift
Although a bit pricey, the food is excellent and the staff are very friendly.
NO
noel mcneal
I ordered I got my food at a reasonably fast rate I highly recommend
HE
Heath Wagner
Good food, very clean establishment, friendly staff.
RY
Ryan Nicley
Very good burgers and smashed chicken sandwich.
CA
Carol Brobeck
Great staff, very helpful and caring
AA
Aaron B
Great food!
