Address: | 2768 E 5th Ave, Columbus, OH 43219, USA |
Phone: | +1 614-253-0500 |
Site: | goldencrustcolumbus.com |
Rating: | 3.2 |
Working: | 4PM–1AM 4PM–1AM 4PM–1AM 4PM–1AM 4PM–1AM 4PM–1AM 4PM–1AM |
AM
Amie Richter
Our first experience was horrible. Placed our order at 5:30p and was told it would be delivered at 6:30, an hour wait wasnt an issue. The issues started when 6:50 rolls around and still no food. We call to find out whats going on to find out they were closed due to a gas leak and they never bothered to call and let us know. About 20 minutes later we receive a call back saying there back up and running and asked if we wanted to stick with our order with an 20% discount for the inconvenience. We agreed and was told it should be to us at about 8:05, 2.5 hours after original order was placed. That time comes and goes yet again so another call is made to again find out whats going on and was told our order was just put into the oven and would be another 25-30 minute wait. Needless to say we will NOT be ordering from here again. By the time we got our food, at 8:45, our order was wrong and we were over changed. Overall very displeased all around and the worse first impression weve ever had.
AN
Angry Ging
Came from out of state and was staring at the hotel at 5th and Seltzer, extremely close to location. Placed order online at 10:26, with order listing it would be delivered between 11:40-11:48. Instructions listed to deliver to lobby of the hotel, where my friends and I had been sitting when we ordered. No delivery happened, and when I called around 12:10, the person I spoke with claims that they had come in and tried calling our room and my phone (which never happened). Definitely glad we choose to try and pay with cash, instead of prepaying with a card. 1Star for poor service, not paying attention to delivery instructions, and staff member that I spoke to not acti my like they cared our order had been not carried out properly.
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kamden patton
its a good price and typically on time with delivery. but the quality of the food varies a lot from day to day. Ive probably ordered close to 30 pizzas and sides and it can go from the best in town to "may as well have went to little Caesars!" last time myself and 3 friends agreed that it sucked. didnt even eat it. wasted $25. i think it depends on whos working and how busy they are. youre better off not to even order here on a Friday or Saturday. it will likely be garbage.
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Dawonne Jackson
Their customer service is top notch! Gave me my order for free for being late with my delivery. 02/25/2017 Update: Misleading on delivery times. Tell a short time but then it gets extended by 30 minutes! -------------------------------------------------------------------------- The wings are off the hook! I rate their wings top-notch in the city, but I have not tried anything else from there because Im so satisfied with the wings. Im just sampling all of their sauces.
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Krissi Grubb
This is the WORST place to order pizza from. Took an hour n 26 mins to deliver. Then the guy shows up, doesnt have change without digging thru his pocket which I finally got tired of waiting on him, had a girl who doesnt work there in the car with him. Our pizza n bread sticks were cold & to top it off. The order was WRONG! So I aint recommending this place to anyone which is pretty sad considering my family members order n eat pizza nightly.
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A Private User
This place used to have amazing wings. They were dripping with pretty good hot sauce but, for the second time, the wings have become inedible. I had to throw away 8 out of 12. Also, the price they gave me on the phone was 12.99, but when they got to my house, they said I owed 16.24. Also, the gyros are warmed up meat strips when they used used to be much better.
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Ms Shy
I ordered some chicken wings and fries that were very good. Owners are very nice and will walk ladies to your car, if you may question the neighborhood. Check your order before you leave, and if the food is not cooked to your liking, just let them know and they will correct it for you. (I gave them an extra star for the curtosy they displayed to me.)
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Jason Mcmarrow
This was my first time ever ordering from here. I placed my delivery order for two calzones at 7:10pm. I received my food at 8:50pm. extremely dissatisfied. The calzone was tasted okay, not the best Ive ever had. The dipping sauce tasted terrible. The dipping sauce tasted exactly like walmart spaghetti sauce. I would not recommend this pizzeria.
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Jasmine Clements
The last time I ordered my food. The food was late and it was cold. I called in to complain and the lady kept going back and fourth with me. I asked her there the manager was and she said he wasnt there. She said he would ll me back and still from this day I havent heard from anyone. And I liked this place to. But I wont order their anymore!
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C Wade
This place is disgusting. Went in to order. Dead roaches on the floor. Order a pizza really weird the crust of the pizza was hard and the center of the pizza was doughy. Also ordered fried mushrooms that were under cooked. I would not order from this place ever again even if you paid me.. This restaurant needs to go.
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Aj SMOKIEDABEAR420
THEY DROP THE FOOD ON THE GROUND N PICK IT UP N SERVE IT TO THE CUSTOMERS NO HOT WATER NO HEAT ITS THE MOST NASTY PLACE THEIR IS IDE RATHER GO HUNGURT THAT EAT THEIR AND THEY ALSO HAD ROACHES AND THEY SMOKE IN THE BACK WHILE MAKING THE FOOD THUMBS DOWN THEIR!!!!!!!
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Chr H
Dont EVER order from this place for delivery or on GrubHub. EPIC FAILURE! They didnt deliver, when I called they hung up on me, and I never got my food. Then called GrubHub support and they never got an answer. GrubHub cancelled and refunded my money.
AN
Anna Fang
Pizza crust was weird and hard. Toppings were substandard. I got food poisoning, my whole family was ill. Thanks Golden Crust, will never eat there again, not even if zombies destroy every other restaurant in the world.
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SaintOfAether
I used to love this place. The wings and the pasta dinners were pretty good. However, lately they do not answer their phones, they keep delivering to the wrong address, and their wait times are absolutely ridiculous.
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The Shadow
Great pizza for a great price. I had their odu pizza today, and it was great and large. Only complaint was too much hot sauce, they use Franks and I am not fond of the vinegar punch you get from that sauce.
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A Private User
Freaking awesome. Late night food that is of great quality, and the crust really is golden. No attitude for a 12am delivery and theyll read you the menu. One word for these golden boys, YES!
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Erica oyola
2 years ago, so good! But last year their pizza has changed. Also the size & freshness of the salads. Maybe Management at this pizzeria changed as well. So sad.
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michael appelt
Bought a lamb gyro and the meat was dried out and lacked of flavor.. I have had better at state fair for a buck more.. Disappointed.. 1.2017
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Michael Maul
Always a superb experience- from the customer service to the variety of items on the menu. They are my "go to" spot. You will enjoy it.
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skin atra
Stopped in for the first time the other day. I got the fish and fries. Very GOOD. Going back for more right now
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A Private User
Take out and delivery only. Very friendly. Outstanding service. Fresh ingredients. Delicious crisp crust.