Panera Bread
| Address: | 2013 Walden Ave, Cheektowaga, NY 14225, USA |
| Phone: | +1 716-706-2020 |
| Site: | panerabread.com |
| Rating: | 3.6 |
| Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM |
Location
Photos 100
Reviews 35
IR
irina blyashuk
Got a Thai Chicken salad with no won ton chips and extra cilantro. When I got it, there was hardly any cilantro on it, so I asked for more. The worker looked at me with a killer look, said nothing, and brought a tiny pinch of cilantro. I politely asked for more and she just walked away so I had to ask the other worker for some. He laughed, and put a tiny pinch on again. I asked for a little bit more when Im assuming the manager came over and asked what I wanted. I said "I just want a little more cilantro on my salad". So she gave me more. I love Paneras food and Ive been to many different locations but this bunch of workers were the rudest people Ive ever seen working at any Panera. Extra cilantro means extra cilantro. Really hoping for a more pleasant experience for everyone else.
SA
Samreen Raheel
I ordered $50 of worth of food online for rapid pick up & i also mentioned in the msg box that we will dine there. On arrival food wasnt ready secondly i have been told that the bread we ordered is not available. Secondly they packed all my food to go which make me think they dont even bother to read my request. When i got my food the soup has no croutons on it, we missing a cookie & order wasnt made on time so whats the point of making an online one plus the staff member has an attitude problem. Me & my wife were fasting & we were there to break our fast & timing is extremely important. Anyways we were very loyal customers & spend tons of money butvfrom todays experience we are not going back to this location on Walden Ave.
AB
AB BA
The price, most people agree, is rather high for a sandwich shop, but you are paying for the quality. Unfortunately for us, we did not feel well after eating broc & cheese soup. I know it was the soup (not the other items) because it kept coming up for both of us. We spent the rest of the day trying to keep it down and ready with a plastic bag at hand. The service at this location, however, was exceptional. There was a young man who was very attentive in making sure that plates were cleared, tables cleaned, etc. We really appreciated him. That made this location stand out! I think the management is doing something right.
AM
Amanda Thornton
First time here, and probably wont be back to this location. Poor organization and management it seems. Waiting almost 10 minutes while they ran around the back trying to complete other orders. I had 2 bagels toasted with cream cheese, which is pretty simple. Bagels were hard and chewy, didnt seem like they were toasted at all. And then we had to wait while they handed out other orders, and we only needed a packet of cream cheese. Very dissatisfied with the customer service and speed of service. I think that the staff should at least acknowledge the customers if they are waiting right in front of the food pick up window.
JO
John Gartley
I work here so I have a back of the house look at the daily operation but my rating is based off of the food quality and speed of the orders going out in the front of the cafe and on deliveries. My favorite item from this place is the steak and arugala very good and meaty seasonal items I like are the summer chowder the rhubarb cake for summer Fall items are the autumn squash soup pumpkin bagel and I cant wait for the turkey chili to come out on the fall menu.
TE
Terri Norling
A pretty typical Panera Bread. The food was hot and tasted good. The prices are a bit high for what is in essence still a fast food restaurant. The staff was not terribly warm or friendly and forgot some of our order, causing us to need to go back to the counter repeatedly. However the building was well-maintained, cleanly and once we received our full order it was enjoyable.
AS
ashley nicole
First time going and this is my new favorite food spot. Honestly sooo good. I got the caesar and kale salad with chicken, definitely recommend, get the big one trust me youll want to eat it all. Wanna go back already. Bonus its healthy so its a win win win
JE
Jessica Wolfe
I come here all the time because I work across the parking lot. I love the rapid pick up order. Ive only had a couple issues with an order being wrong, but they fix it with no problem and give back great customer satisfaction.
DE
Derek Wulf
Asking for a tip while still in front of the cashier is crazy. Ordering time is too long. Prices are too high. Not worth the money. Restaurant is clean and personnel are courteous at this location. Its corporates problem!
MA
matt mccall
The food never seems to be as fresh as they claim. Additionally, the time to wait seems much higher than other locations Ive visited nearby. Always seems like they never have enough people staffed or something.
JO
Joe Walsh
Always good eats at a reasonable price. Very consistent across the chain. Their pick two menu provides an opportunity to try different items at a reasonable rate.
MI
Mike Szpylman
Food is good but pricey. What is convenient is that they now deliver food. Great catering options but again pricey. Good for a quick, healthy bite.
DA
Daniel Rimbeck
The service was friendly but the food was not worth what they charge for it that scrap on top was the slice of beef they put on the sandwich
JE
Jennifer MacNeil
Good friendly service, good hot & cold foods, very clean and overall a good place to just hang out. Love the fireplace too.
NE
Neil McGee
The best Panera in Buffalo! The broth bowl I got was loaded up and perfectly made. The staff was super courteous and polite!
LO
Lovey Love
Who doesnt love Panera? This location also has a drive thru! Panera bread food is consistently good, so thumbs up
AC
Acadia Scott
Terrible evetything.. go to wEGmans and save money.. they font hire old people AGE DISCRIMINATIONAT ITS BEST
LA
Lauryn Brown
Good branch but they have got my order wrong a couple times early in the morning when no one is there.
LO
Lou Ise
Underwhelming first experience as our order was incorrect from the bread down to the filling.
TO
Tom Beck
Very expensive for a little plate of mac and cheese!! Service good food good nut expensive
MA
Marayama Haykal
It was nice and roomy.The fireplace was great and so was the food
JA
jamie riedmiller
The manager is very friendly and helpful. Real clean inside.
JE
Jesse Loniewski
Staff wasnt very friendly and service was on the slow side.
TH
Thomas Mroz
Very clean, friendly staff, fast food done very well.
BO
Bob Smerdon
Good service, great taste, couldnt ask for more!
JE
Jeffrey Wakefield
Great food . Fresh food. Quality ingredients.
TI
Timothy Jakubus
Consistent healthy fast food alternative.
PH
Phil Anthony
Great salads. Cool call ahead app.
WA
Wayne Hinkley
Free bagels! !
NI
Nicole Carney
Very friendly
LU
Luis Rodriguez
quick service
CH
Christopher Krempa
Great food.
LA
Lawrence Addison
Good food
AN
Andrea Seeloff
Great food
TA
Tad Kalahar
Nice
