Address: | 448 Cedar Ln, Teaneck, NJ 07666, USA |
Phone: | +1 201-836-3516 |
Site: | butterflake.com |
Rating: | 3.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 6AM–4PM Closed 6AM–5PM |
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A Private User
I used to go there frequently to buy any cakes that I needed, but lately I have been so disgusted with their customer service that I dont want to go there anymore. First of all, there is always a line and even though there is a number system, they let people cut. The last few times I got a cake I called up and specified the exact things I wanted on the cakes, and when I picked the cakes up they were not at all what I had described. One even had the name spelled wrong! Finally, I called up a few weeks ago to find out if they had french bread and they said they had plenty. I got to the bakery maybe 10 minutes after I called, and they did not have any, and had been sold out of it for hours. And of course, I had to wait in a twenty minute line for them to tell me that. They were not even a little apologetic and took the next customer without even finding out if I wanted anything else. From now on, Ill be taking my business elsewhere.
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Luz Rodriguez
For those people that are eating from this Butterflake Bakery. You are making the biggest mistake in your life. 1 i work for a company that buy the pastry and Im the one that set it up. i have seen 4 time those nasty little animal coming out the box that we get from their store their was 4 kaka roach. I use to love their pastry and now i dont eat it or see it like i use to. This is a discos thing bakeryy. i could think 2 time before buying anything from this store. when we get our food they always missing food.
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Hollie Lawton
This was THE bakery of my youth. A recent trip to the area made me stop in to purchase corned bread and a cinnamon babka. The corned bread was merely a stale rye...not dense and moist at all. Im afraid to cut the babka, which was a substitute for the delicious raisin/chocolate/nut delicacy that would be cut into heavenly portions that would then be shared. The store was depressing to enter and appeared dirty and uninviting. So sad to see it, but at least I know that I dont have to stop by again.
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Alex B. G.
Butterflake is a Teaneck institution. The baked goods are great. "Comfort homestyle" neighborhood bakery is how I would describe Butterflake. As for their service, its good. I cant complain. As you get to know them, you feel more and more at home. Im a NYC transplant, so Im OK with their service. Its a bakery, not Saks Fifth Avenue, so expect a bakers demeanor.
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Fred Curcio
Love this place. Everything is delicious but their donuts are something to behold. Forget about your typical boring jelly donut. These are like sandwiches stuffed with delicious fillings and topped with beautiful decorations. Everyone their is so friendly especially Mona. I will definitely be back.
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Bryan Medel
food here is outstanding but what really ticked me off is that i go buy from here every sunday, and this one sunday i had no cash on me and the lady couldnt let me slide and pay 2.25$ with my card, unbelievable, and i go every sunday and purchase from them .
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Steve s
I wanted to purchase an edible image sheet from them because I needed it to be kosher and they wanted to charge $24 a sheet. That is more than double what most places charge for a sheet. No compassion for my situation and fairly rude over the phone!!!
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Albert Palacci
We ordered 2 cakes and both were wrong the phone attendant rushed us off the phone said the order was correct and messed it up and then sait it happens not acceptable do not use these people they simply do not care about the customers.
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Avi Lichtschein
The best pastries Ive ever had (specifically the black & white cookies). Friendly service and have a wide array of goods. Always packed on Friday, so try and get there earlier in the day.
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sarina palacci
This company has ruined our birthday party and honestly do no seem to care at all. Do not trust this service to deliver in your hour of need they will let you down.
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Al Gasp
Decent selection and decent baked goods. The staff is slowwwwww and the place really needs to be cleaned up and renovated.
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Jorge Estrada
The best pastries you ever had black-and-white are the best cinnamon buns are delicioustheir brands are the best
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Chriscensia Valdez
Very friendly staff. They gave me a sample of butter cookies which I didnt like they werent sweet enough.
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Brett Norton
A great selection of baked goods. Some items are a little dry like the cookies.
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Michael Klatsky
Ancient, ugly store with great baked goods sold by unfriendly workers.
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John Rogers
Amazing service. Delicious kosher bakery. Reasonably priced
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Arlie Hedges
Rugalach and hamentashen!!!! Childhood memories too.
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Sophie Selfosky
The shfooyadell are to die for. And nut free!!!
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Cirino Regalbuto
Only nut free bakery for a 10 mile radius.
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Dheeraj G
Best cookies and cup cakes with kosher
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Moishe Singer
Nut free bakery. Pricey.
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Emile Pincus
Great baked goods!
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A Private User
Muffins delicious